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Vijay Thomas – The Harder You Work, Luckier You Get!

The Harder You Work, Luckier You Get!

Vijay Thomas

The Harder You Work,
Luckier You Get!

Vijay talks of how a chai wala can become a PM and hence anyone can dream. “You just have to dream and manifest it in you. We live in a wonderful world where everything is possible,” says Vijay. “The only reason something doesn’t happen is that people don’t dream big or don’t push those dreams hard enough.”

Vijay also believes that luck also plays a major role in your success and failure. “Many a time things don’t turn out the way you plan it and luck does play a role in this. I have come across many people who don’t believe in luck, but I do not agree with that. According to me, there are some elements of the universe that helps you when you manifest your dreams into it,” said Vijay, adding that the harder you work, the luckier you get. “You need to think of possibilities. I had always been a daydreamer as a kid and I used to visualize things that will make this world a better place. There is nothing wrong with dreaming and it does not hurt to dream, and I kept dreaming and grabbed each opportunity that came my way. There is a saying in Canada, quoted by a famous hockey player, Wayne Gretzky: ‘You miss 100% of the shots, you don’t take. Taking shots at goal often increases your chances of scoring in business and in life in general. I truly believed in that and made sure that I take a shot at every opportunity that came my way and tried to make the most out of it.”

The 20 Million Dollar Company

Vijay shares with us that his parents were not in favour of him getting into business and they advised him against it. “My mother told me that nobody in our family had been successful in business and anybody who tried their hand at anything business-related, failed miserably,” said Vijay adding that his parents told him to get a job and work for any big software company. “I would have been a vice president by now if I had to listen to my parents but that was not my dream, I truly wanted to do something on my own and create a business and decided to give a chance to myself. I was very adamant to make it successful, which I did and today, I run a 20m dollars (150 crores) company with zero debt.”

Vijay’s wife has been a strong support system in his journey of success. “For the first 4 years, our company did not make any money and I did not even pay a salary to myself,” said Vijay adding, In a place like Canada, which was completely new terrain for him, he had no idea how this will turn out. “My wife always supported me to achieve my dreams and today my family owns 100 percent equity in the company since we never raise any funding from any other source. I have built this company from scratch.”

Today, Vijay owns a decently sized IT business and there is a very interesting story about how all this started. After completing his MBA from the Goa Institute of Management, Vijay joined Satyam Computers, a leading software services company in the late 90s. “I worked there for 3 years in the management consulting division of the company, and I was involved in some groundbreaking projects. During that time, Chinese businesses were looking to expand into India and the bicycle business was ripe for the taking. A major Indian bicycle company approached us to find a solution and we redesigned their supply chain and made them more efficient and customer-centric. I have been involved in a palm pilot-based B2B E-commerce system for them in 1999,” he said adding that with the help of that system a vendor could order their stock directly through the E-commerce platform developed by them and get the bicycles delivered to their shops. “This was the time when the e-commerce platforms such as Flipkart and Amazon did not exist. We were so much ahead of our time that we used the palm pilot to execute the orders.”

The Turning Point

Everyone has a turning point in their lives that changes their destiny and when I asked Vijay about the same, he said, “The turning point is very interesting. Harshad Mehta opened the doors of the stock market for India which attracted me towards it, and I started reading more about stocks and then I borrowed some money from my dad to invest in the stock market,” he said as he went to Engineering school, he honed this skill even more “Let me tell you a very interesting story behind this,” he continued, “When I joined the engineering college we used to pay the fees every semester and in case you miss one payment for one semester, the late fee was only five hundred rupees, so that gave me an idea to invest the money of the fees in stocks and for this, I got some of my friends together and invested even their money thinking we will make some profit and pay the late fee charges in the second semester. It was quite a big risk since everything was at stake and if something had to go wrong the whole thing would have turned upside down. I told everyone that I will pay their late fees and invested all the money into various stocks but luck played its part and I got all the money back with the profits that enterprising thing made me confident enough to venture into the business in the future.”

After finishing Engineering, Vijay did his MBA from the Goa Institute of Management and joined Satyam Computers. “It is due to the IT industry that I got to travel across the world and I worked overseas in Boston for some time,” he said adding, From Boston, he got an opportunity in a Canadian company in Montreal as a project manager. As his wife could not get a marketing job in Montreal as French was essential in marketing, they moved to Toronto after a year. “I joined a French company in Paris with operations in Canada and they made me the head of their Toronto operations. I did very well there and we received many awards but then the real turning point came into my life that changed everything,” he paused for a while and continued, “I came to know that the owners in France sold the company to new investors and I was the only one left in Canada that was reported to the folks in France and they wanted me to rebuild the company and build right from scratch in Toronto. This was the straw that broke the camel’s back. That made me think if I had built the company for somebody else right from scratch then I would rather build it for myself and the only difference was that if I had to build it for someone else, I would get a salary but if I had to do it for myself, then I had to pay for myself which was a big risk, that too in a country that was very new to me and far away from my home. But I decided to take the risk and the rest is history.”

You Need to Jump into The Water to Learn to Swim

You cannot learn to swim by standing on the shore and something similar happened with Vijay. When he decided to venture into his own business in 2003, he knew the risk but he decided to take that big risk and dived straight in. “I took the plunge and started holding on firmly to every opportunity that came floating my way to survive,” said Vijay adding that as went ahead things started working out, he had nothing to lose and everything to gain. “During those days, IBM, a big software giant, had a contract with the Walmart group and they were looking out for partners with the knowledge of supply chain management. I decide to take up the opportunity and became an IBM partner. The software cost only 800 Dollars and the additional service contract of another 800 Dollars which was very small money for many of the existing IBM partners that made millions of dollars on their deals but were a big amount for companies like mine. I raised my hand and grabbed the opportunity.”

During that time Vijay was living in a small one-bedroom apartment in Toronto with his wife and daughter and he had an office in the same apartment, “I had one engineer who would come and do the work. It was a difficult time, but we pulled it off,” said Vijay adding that the contract, which was considered small by the big multimillion companies, was actually the tip of the iceberg. “Little did they know that there were 3000 vendors of Walmart in Canada and each one needed this software that cost only 800 dollars with a service tag of another 800. It was now a sheer number game of selling the 800 dollars software to 3000 vendors, that was 2.4 million dollars. Of course, I did not get all of them but that became my gateway to get some of the big accounts like Sony Music, which no way I would have got, and hence according to me luck also played a very big role in this.”

Here, Vijay learned one important lesson and that is to go on the path that others avoid today he uses this practice as his tried and tested business formula. “I work on this theory of providing a solution to sectors that others don’t venture into it thinking it’s trivial, that may not get the big money, but what they missed is the opportunity that opens Pandora’s box of big business along the way,” said Vijay. According to Vijay, there is no work small and big, “When I started my entrepreneurial journey, I used to do everything myself, like all the selling, consultancy, software implementation, and maintenance. Some of my earliest customers were impressed that I was also able to speak to them about their business from not just the software solution perspective but also from a strategic perspective and they started coming up and asking “What else can you do?” This way I started working on new avenues and one thing led to another “There is a saying ‘Rome was not built in a day and I must say that it takes lots of hard work, intelligence, and persistence to build a global business empire. I had fun, lots of fun along the way.”

Geography is Now History

Today Vijay has more than 10 Fortune-500 companies on board Reliance Retail being one of the prominent ones from India. “If you are a vendor to Reliance Trends in India then you have to log into a Tangentia Portal to receive purchase orders, send their invoices,” said Vijay adding, that Jaguar Land-Rover in the UK is another big global customer “It was one of biggest automation projects in the world that saved around 100 million dollars for them.” One of our core values is that “Geography is now history” i.e. location does not matter anymore with the world connected with invisible wires. “We have dreamed of becoming a global company and currently we are a 300-people company and in 2025 we aim to be a 1000-people company with 100-Million (750 Crore) in revenue.”

Aim for Impact

According to Vijay, a growing company does not mean only increasing manpower but to create a dent (impact) in the universe. “Our motto is ‘Aim for Impact’, i.e. don’t do just the projects, but create an impact in the marketplace. Let me share a small story with you. There is a province called Ontario in Canada and in 2015, the premier (CM) of the state went on announcing in November that there will be a beer in grocery stores before Christmas. It was a great start because until then people had no option but to buy the beer from only government liquor stores. It was very short notice and there was a need of building an entirely new supply chain, ordering system, connecting the vendors with suppliers, shipping, tracking, and invoicing all in just 6 weeks. They went to all the big software solution companies like IBM, Accenture, and Deloitte and everybody turned down their offer saying it cannot be done in 6 weeks but I grabbed this opportunity saying we (Tangentia) will do it, and we worked day and night 24X7, and we delivered in 6 weeks making record time, and today even after 8 years, we run the entire supply chain for Beer, Wine, and Cider in the province of Ontario,” he added.

“This is called making an impact. Today you go anywhere in Ontario and people say that you are the guys (Tangentia) who made life better for us. That makes me feel happy and proud,” said Vijay adding that don’t just do a project- do something that will make an impact. “Tangentia is not the cheapest solution provider in the market, we are at times more expensive than TCS, Infosys, Wipro, and Tech Mahindra, but we have the agility, expertise, and time-bound delivery systems in place that make our solutions superior. We provide comparable world-class service but are more value-priced than the global consulting majors like Accenture, Deloitte, and KPMG.”

The Birth of Jigyasa Quiz

Today Vijay runs a quiz brand called Jigyasa which is the only one in India. “I was always into the quizzing right from my school days, and when I joined Satyam Computers, I came across the Internet Revolution that changed my whole perspective,” said Vijay adding that Satyam had 40 thousand employees. It was there that he started a quiz called “Jigyasa” in 1999. The name Jigyasa was suggested by one of my colleagues, Susmita Gupta, who suggested the name Jigyasa (which means inquisitiveness), and I decided to take up that name for the quiz. It started as an email quiz initially as we used to email the quiz once in a week to everybody. It was just amongst 150 people who used to send the answers and then we had a prize for the winners. Slowly the numbers started growing so next time we sent it to 5000 people. The growth really caught up with us and finally, we decided to send it to everyone at Satyam, which means 40 thousand people, and in the bargain, the server crashed! And that was the end of the story. The Satyam technical network team banned Jigyasa ”

It was in the year 2017 that Vijay decided, now it was time to create a brand out of the Jigyasa Quiz. “By this time we had some funds from Tangentia to pump into the “Jigyasa Brand” and to bring value to what we were doing all this while as a hobby. Initially, it started from Goa, and then we went national quite soon after. This year, we had the best of the teams from across the country participating in the quiz. The teams from IIT and IIMs participated in Jigyasa Quiz. Tangentia Jigyasa Quiz is now a permanent fixture on the Indian quizzing circuit (similar to the Formula One Circuit) with top teams ensuring that they keep this time open every year to participate,” said Vijay, adding that there are many event management companies who approached him to take up the Jigyasa Quiz but he did not go for it for the simple reason that he himself loves to do this. “It is a hobby for me and I enjoyed doing it myself.”

The VC

Vijay always saw an opportunity in everything and this trait of his made him a well-known Venture Capitalist(VC) in the business circles in Canada and India with his Tangentia Ventures company. “I was the round one investor in the company called Ixigo, which went public recently, and although I exited earlier, it was my first entry into the VC and I learned a lot from that experience and decided to try my hand out at getting organized and investing in more companies. It was in the year 2019 that we invested in a Kerala-based company Cycloides and later on we bought the entire company. One of my investments is Dogspot. which is one of India’s top pet portals” I am very proud to say that Tangentia Ventures has a higher stake in that company as compared to Ratan Tata who is also an investor.”

Vijay is planning to set up a Tangentia Ventures Fund, wherein people will invest money into start-ups and scalable projects, and whatever returns come in, will be distributed amongst the investors. “We will work like a private bank, funding company. We are in the process of raising the money for this purpose,” said Vijay adding, “Let me share one last story with you. During Covid, we invested in a couple of companies and one of them was a laundry business in Toronto. While doing the laundry, they also started providing stitching services and then one thing led to another and they started making masks and gowns for the hospitals. They had only limited space so I decided to invest in this company today this company is known as Clean Planet and it is the largest manufacturer of isolation hospital gowns in Canada wherein they make 200,000 gowns a week. This is one of the best investments that Tangentia did wherein the company had scaled up from nowhere to the biggest company in Canada.” Vijay has a plan of entering this segment in a big way in the near future and he is sure of creating that change in the society.

Get Started on Your Digital Transformation Journey Today

Book a discovery call with a member of Tangentia’s team today to find out more.

Recession-Proofing Your Workforce with Digital Workers

Recession-Proofing Your Workforce with Digital WorkersRecession-Proofing Your Workforce with Digital Workers

Recession-Proofing Your Workforce with Digital Workers

In the 2008 recession, many workers turned to self-employment as a way to maintain their income. It was the beginning of the gig economy, with companies hiring freelancers and contract workers to supplement their workforce and keep costs down.

Now, with the economy poised on the brink of another recession—a 60% likelihood according to Morgan Stanley—and with revenues down and inflation up, numerous companies are changing their approach to hiring and even reducing their workforce in some cases.

But this time around, companies have a new option when it comes to supplementing their workforce and keeping costs down—the use of digital workers.

What Are Digital Workers?

Digital workers are automated software programs that use robotic process automation (RPA), artificial intelligence (AI), and machine learning (ML) to perform repetitive tasks that normally take human workers hours to complete. The goal with digital workers is to automate end-to-end business functions in the front-office and back-office so they get done more efficiently and accurately at a lower cost.

How Digital Workers Can Help

How Digital Workers Can Help

Digital workers can do the work of human workers in a fraction of the time, without human error, either working autonomously or alongside human workers. This frees up people to focus on higher-value tasks and it makes it possible for a company to retrain their existing human workforce so they can fill other roles within the organization.

This reduces the need to hire new workers and makes it easier to keep current staff employed in other areas of the company. It also increases overall productivity and innovation, without increasing costs and the results of this approach speak for themselves. They include:

  • Avoiding the costs that come with new hires
  • Avoiding the need to layoff or furlough employees
  • Providing employees with the opportunity to grow and develop
  • Improving workplace culture
  • Streamlining day-to-day processes
  • Reducing overhead costs
  • Improving cash flow
  • Minimizing disruption to business operations
  • Increasing sustainability

Many companies are making these changes. According to the World Economic Forum, over 80% of business executives are pushing ahead of schedule with their plans to digitize work processes. In addition, 50% of employers expect to speed up the automation of at least some of the roles within their organizations.

The Time to Thrive Is Now

Instead of worrying about how to make it through the next recession, it’s time to come up with a digital strategy that will make it easy not only to survive but to thrive. Digital workers have the power to reinforce your workforce, so you can maintain operations without compromise—and without increasing costs. Instead, you will be able to do more with less and you will maintain your competitive advantage.

Take control of your workforce needs. Reach out to a Tangentia team member today and find out how we can help you recession-proof your business with digital worker technology.

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Tangentia Partners with Parascript to Enhance Clients’ End-to-End Automation with IDP

tangentia verified services partnerTangentia Partners with Parascript to Enhance Clients' End-to-End Automation with Intelligent Document Processing

Tangentia Partners with Parascript to Enhance Clients' End-to-End Automation with Intelligent Document Processing

TORONTO, ONTARIO, CANADA, June 20, 2022 — Tangentia, a global leader in digital transformation solutions, recently announced its partnership with Parascript, a company that has been automating processes for over 25 years. Parascript software processes over 100 billion documents every year.

This new technology partnership with Parascript will allow Tangentia to improve processing efficiency and automate tasks such as object recognition and classification, including optical character recognition and handwriting recognition, motion analysis, scene reconstruction, and image restoration. These tasks can support controlling robotized processes, navigation, event detection, organizing information, and automatic inspection. As a result, Tangentia clients can potentially save billions of dollars by reducing spending on document processing by up to 95%

Tangentia has recently announced the expansion of its North American sales and leadership team. The company has a goal of becoming the leading player in the global Intelligent Automation Market. With the technology partnership with Parascript, a company based in Colorado, US, Tangentia has a robust solution offering, especially in the Banking, Financial Services, Insurance, and Healthcare verticals.

Vijay Thomas, the CEO of Tangentia, opines, “The partnership with Parascript will open new avenues to Tangentia’s service offerings. Our customers will see the value for areas like fraud detection and handwritten document processing.”

Dr. Alexander Filatov, the CEO and President of Parascript adds, “Parascript creates best-in-class AI software that analyzes over 100 billion documents annually and automates key tasks for financial services, government agencies, and the healthcare industry through our many different machine learning techniques. By partnering with Tangentia we are able to create transcendent solutions for our clients’ needs.”

About Tangentia

Tangentia is a world-leading provider of digital transformation solutions with offices in the USA, Canada, and India. Our teams are located in 5 continents and 34+ countries, offering a “think global, act local” approach to the solutions we provide. We have built a roster of 1000+ customers in 34 countries and 13 Fortune 500 customers, 10 billion USD in SaaS transactions. Tangentia is a platinum partner of IBM and a Verified Services Partner of Automation Anywhere. In addition, other major partnerships include Microsoft, Salesforce, BluePrism, UiPath, Google AI & AWS.
Tangentia is ISO 9001:2015 and ISO/IEC 27001:2013 certified with robust and defined procedures in place to ensure all the services are delivered with quality, transparency & guaranteed information security.

About Parascript

Parascript sells not just software, but they sell actual, verifiable results that save companies over $1B annually. Customers choose Parascript when they want to use applied AI to achieve an optimized data capture solution with the highest levels of reliable automation. From the best-in-class full-page handwriting recognition and the industry’s highest-performing check data extraction to intelligent APIs that detect fraud, Parascript APIs enable businesses to focus on their core software, offloading document automation to someone you trust. Parascript has the highest quality for document automation on unstructured documents, which includes handwriting, signature verification, and financial solutions to complex problems, all of which are solved simply with Parascript automation. Parascript has over three decades of experience applying AI to solve complex problems, automating document-oriented processes that involve over 100 billion documents each year. We have automated the postal industry, commercial mailrooms, government elections, payments, and hundreds of other processes.

Get Started on Your Automation Journey Today

Book a discovery call with a member of Tangentia’s automation team today to find out more about what Intelligent Document Processing can do for you.

What Low-Code App Development Is and Why You Need It

What Low-Code App Development Is and Why You Need ItWhat Low-Code App Development Is and Why You Need It

What Low-Code App Development Is and Why You Need It

Not so long ago, the only way to develop and build an application was to write many lines of code for each app. This meant it took software developers a long time to develop apps, forcing them to focus on apps that had the biggest business impact. Fast-forward to today and we are witnessing the modernization of app development, thanks to the low-code approach.

Low-code app development is becoming increasingly popular, and according to Gartner, it will account for 65% of all app development by 2024. And it’s no wonder. The COVID-19 pandemic has increased the speed at which businesses and other organizations have had to adopt the use of mobile apps and remote technology.

What Is Low-Code App Development?

Low-code app development has completely modernized the app development process. It is a method of developing apps that requires very little code to be written from scratch. Instead, app developers using the low-code approach to app development have access to a graphic user interface that makes app development intuitive.

Enterprise-grade apps can be developed primarily through the use of a visual drag-and-drop process that requires very little hand-coding. Low-code app development also makes it possible to automate many aspects of app development, increasing the efficiency of the development process.

Why Low-Code App Development Is Necessary

Tangentia Low Code DEvelopment

There are several advantages to low-code app development that organizations can benefit from. At the core of these advantages is the fact that apps can be developed more quickly and easily than ever. Here is a closer look at how low-code app development benefits organizations:

  • People with limited coding knowledge can develop simple apps, taking some of the burden off the IT department so they can focus on more complex app development and reducing the IT backlog.
  • The development process is simplified by the ability to use drag-and-drop to create interfaces that allow for cross-platform deployment, with any code required being translated automatically so there is no need to code in various languages.
  • With existing staff being able to help with app development, organizations can reduce costs by minimizing the number of developers they need to have on staff.
  • Developers can focus more on innovation and building complex apps that will help companies meet their business objectives and retain their competitive edge.
  • Productivity will increase across teams when business teams possess the ability to develop the simple apps they need without the need to wait for developers.
  • Companies can pivot more quickly with the ability to develop and change apps more quickly, making it easier for them to keep up with changes in how employees work and how consumers interact with them.
  • The need for app maintenance is reduced with the use of standardized app components that are pre-made and pre-tested, meaning there are fewer bugs in each new app that is developed.
  • App development is democratized by flattening the learning curve for low-level app developers and non-developers when it comes to using specialized app development tools.

How Automation Can Help

Organizations of all kinds have an increasing need for apps—both customer-facing and employee-facing. By adopting a low-code app development strategy, you will simplify and revolutionize the way your organization develops the apps you need, getting the right apps in front of the right users faster than ever before.

Connect with a member of the Tangentia team today to learn more about how we can help you use low-code app development to streamline your app development process.

Get Started on Your Digital Journey Today

Book a discovery call with a member of Tangentia’s digital team today to find out more about Low Code app development.

Monthly Tangentia Byte May 2022

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    Monthly Tangentia Byte
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Meet Team Tangentia at ‘Think Toronto’
Think on Tour is a series of exclusive, invite-only, in-person event experiences held in cities around the world. Here’s your opportunity to connect with our Tangentia Team in Toronto. The event will explore data and AI, cybersecurity, and business modernization with hybrid cloud – all through the lens of real local stories.
See you on June 2, 2022 in Toronto!



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Economic Times CIO Annual Conclave 2022
Thank you so much for visiting the Tangentia booth. It was great connecting with you all.
We’ve had an exciting experience at the ETCIO Annual Conclave in Goa, India, from 27 – 29 May 2022
Please don’t hesitate to connect with our team on LinkedIn- Rajhans Gupta, Nikhil Kawale, Sonia Kuncalienker, and Deepak Tickoo or drop out your email at hello@tangentia.com if you have missed a chance to connect with us.


Impact Dialogues Ep 2: Digital Workers- The New Paradigm, Learn at Breakfast.
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We would love to connect with you at our Impact Dialogues Episode 3
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Tangentia and IBM Virtual Process Mining & Wine Event
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Tangentia is growing fast!
Join us for the journey and be part of a team. If you’re a fast starter and ready to take on new challenges, we would love to speak with you today!
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Women in Tech: Boosting Innovation and Profitability

Women in Tech: Boosting Innovation and Profitability Women in Tech: Boosting Innovation and Profitability

Women in Tech: Boosting Innovation and Profitability

What is the ADE framework?

If companies are to thrive amid the rapid transformation we continue to experience, they must reorient the relationships between society, government, and the way we do business. The ability to adapt to these changes, increase investment in digital transformation, and evolve to new business models will enable companies to better prepare for a future of growth.

The Autonomous Digital Enterprise is the framework for the successful future enterprise. It’s a digital-first business with distinct tech tenets and operating model characteristics that support transformation through actionable insights, business agility, and customer centricity.

Tech tenets

Leveraging and optimizing technology is key to ADE evolution. We’ve identified five technology tenets where an ADE should dedicate its efforts and investments by developing skills and curating solutions and tools for maximum impact. Coupled with the operating models listed below, these technology tenets represent the focus for successful outcomes of an ADE.

Transcendent customer experience

Deliver an omnichannel, multimodal, cloud-first experience powered by AI that:

  • Gives customers and employees what they need by making technology feel more human
  • Enables rich do-it-yourself experiences backed by human expertise
  • Recognizes any device as a channel for interaction
  • Leverages analytics and orchestration for a frictionless experience

Automation everywhere

Women in Tech

Embrace new and emerging technologies and harness explosive data growth to drive highly automated business processes that are orchestrated, controlled, and executed by software. In an ADE, automation is a complementary business function that augments human effort. By exploiting automation across the datacenter and to the edge, organizations can:

  • Execute with efficiency and scale
  • Free up employees from mundane tasks
  • Lower costs while improving customer interaction

Enterprise devops

Adopt and develop DevOps processes, tools, skills, teams, and leadership across software initiatives and existing portfolios to:

  • Drive business agility, enable innovation, and delight customers
  • Optimize for rapid continuous delivery of applications and services
  • Embrace cultural and behavioral change to create a frictionless environment for success
  • Propel security initiatives (DevSecOps) and data pipeline automation (DataOps)

Data-driven business

Create value from and monetize assets by making data central to the business, prioritizing robust analytics capabilities, and supporting a systematic approach to data strategy, architecture, operations, and execution. A data-centric mindset will allow businesses to:

  • Extract enterprise-wide data, including IoT, social media, and customer engagement systems
  • Employ artificial intelligence (AI) and machine learning (ML) to optimize, improve, guide, and execute actions
  • Monetize data assets with high-value business use cases

Adaptive cybersecurity

Manage the growing risk landscape that has far exceeded the capacity for manual human intervention by automatically and programmatically mitigating new and evolving threats across the digital landscape:

  • Extract enterprise-wide data, including IoT, social media, and customer engagement systems
  • Employ artificial intelligence (AI) and machine learning (ML) to optimize, improve, guide, and execute actions
  • Monetize data assets with high-value business use cases

It’s Time to See What AI Can Do for Your Business

Reach out to the Tangentia team to learn more about how TiA Core AI can help you combine the capabilities of AI with the humanity of your workforce.
Contact the Tangentia team today.




Why Tangentia?

Tangentia is a leader in AI technology. Learn the advantages of working with us.
Easy Integration

Full and seamless integration of our solutions with your systems ensures effortless adoption and smooth operation.

24/7 Support

Our offices in Canada, the United States, and India, allow us to offer you around-the-clock support via phone or email to keep your systems running smoothly.

Competitive Edge

We are a leader in helping companies maintain their competitive edge with the latest in intelligent technology tailored to their specific needs.

Explore Our TiA Platform Capabilities

Actionable insights

By leveraging newer technologies and analytics, an ADE can move beyond data correlations and business or system alerts towards true actionable insights, broader perspectives, and predictive intelligence to drive faster, better decision making.

Business agility

Failing to meet the changes demanded by internal and external customers leads to irrelevance. By automating rote and redundant tasks, organizations gain the flexibility to better understand and guide the digital enterprise towards innovation, leading to significant improvements in customer satisfaction, employee engagement, and operational performance.

Customer centricity

Companies with the highest customer satisfaction scores returned double shareholder value over ten years. By minimizing the effort required to manage the large, complex digital enterprise, employees are freed up to work closer with business lines and customers to better understand the dynamically changing market and provide a superior experience.

Get Started on Your Digital Transformation Journey Today

Book a discovery call with a member of Tangentia’s team today to find out more about what we can do for you.

Monthly Tangentia Byte April 2022

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Meet TiA GenD- The Next Generation of Digital Workers
Efficiency in business is all about making the most out of your workforce. The Tangentia Intelligent Automation (TiA) Digital Worker is a state-of-the-art digital workforce that is made up of digital workers that come pre-programmed with a wide variety of industry-standard processes that can integrate smoothly with any businesses system.
Tangentia will train these digital workers, program them to learn from experience, and train your employees to work alongside them.




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Automation Is Helping Retain Employees Despite the Great Resignation
There are many ways automation can be used to improve the employee experience, resulting in a happier and more engaged employee. Read the article to know how automation can help you in retaining employees.


Bot Games – Season 2,
Automation Anywhere 2022
#TeamTangentia
A shout out to the Tangentia Automation team for showing the power of teamwork using technology & innovation and making an impact in the first week of Automation Anywhere Bot Games with some great results.
It has been great meeting with you all at the 7th Annual Digitization in Oil and Gas Canada Conference in Calgary.
If you missed a chance to connect with us, please don’t hesitate to send a connection request or drop out a message on LinkedIn or book a meeting with George Bennett, Vice President of Business Development at Tangentia, and Robert Lye, Vice President & Chief Evangelist – Automation at Tangentia.


We are Excited to Announce that Tangentia Karwar & Tangentia Belgaum offices are officially Open Now
As a part of Tangentia’s ‘Ghar Wapsi’ Talent Hunt Strategy Plan, we are presenting the opportunity to talented technology professionals to return to their roots by working with us.
Check out our careers page for more opportunities
An ISO 9001:2015 and ISO/IEC 27001:2013 Certified Company

Automation Is Helping Retain Employees Despite the Great Resignation

Automation Is Helping Retain Employees Despite the Great ResignationAutomation Is Helping Retain Employees Despite the Great Resignation

Automation Is Helping Retain Employees Despite the Great Resignation

The Great Resignation is a term that has been in use since early 2021 when large numbers of employees began voluntarily resigning from their jobs. A whopping 47 million people left their jobs in 2021, and as of February 2022, there were more than 11 million job openings in the U.S.

Employees have given many reasons for resigning from their jobs. The top ones include low pay, lack of advancement opportunities, feeling disrespected at work, trouble finding childcare, lack of flexibility in terms of work schedule, insufficient benefits, and working too many or too few hours.

So, if all of these reasons are the driving force behind people resigning from their jobs, what can employers do to make them stay? At a time when employee turnover is high and costly and retaining employees is difficult, employers can take advantage of automation to help keep employees from resigning.

What Makes Employees want to Stay?

In order to understand how automation can help with employee retention, you have to know what makes them want to stay on with a company. While pay is certainly an important factor, it is not the only one, nor even the most important. A recent global study found the following were the top drivers of a positive work experience that make employees want to stay with their employers:

  • A good work/life balance – 50%
  • Being part of a team – 41%
  • Having the proper equipment/tools for the job – 38%
  • Feeling heard and having feedback considered – 36%
  • Compensation – 36%

How Automation Can Help

Automation and the Great Resignation

There are many ways automation can be used to improve the employee experience, resulting in a happier and more engaged employee. Take a look:

Offer flexibility in where they work

Intelligent automation makes it possible for employees to access the processes and tasks they need to do their job no matter where they are. This means they can enjoy a hybrid work environment that allows them to work from home when needed and still be highly productive.

Improved work/life balance

With so many people leaving their jobs and so many people being laid off, the people who remained have had to take on more and more of the work burden. This increases stress and decreases job satisfaction. Automating tasks and processes relieves that burden, so employees don’t have to put in extra hours and can find a better work/life balance without sacrificing productivity.

Automating repetitive tasks

The automation of repetitive tasks and processes is a natural progression to achieving a good work/life balance. Having to perform repetitive tasks is time-consuming, tedious, and joyless. Employees have so much more to give you, so relieve them of the repetitive tasks so they can engage in higher-value tasks.

Giving employees the tools they need

An intelligent automation platform that requires little to no code makes it possible for employees to create their own tools, such as a virtual assistant, when they need them. This will allow them to customize their tools to suit their unique needs, ultimately increasing their productivity.

Making it easy to collaborate and work as a team

When employees can connect and share work resources, such as notes and even bots, they can enrich each other’s work and create an environment that thrives on collaboration. Not only that, but cloud and automation technology together make it possible for employees to connect with each other, no matter where they are working.

Provide opportunities for advancement

With the automation boom that has arisen, companies are in need of people with the skills to work with automated systems. From developers to analysts to workflow specialists, your employees can broaden their skills and move within the company to fill these positions and their desire for advancement.

What Comes Next?

The COVID-19 pandemic has fuelled the growth of automation technology, and it is expected that our relationship with that technology will only deepen in the coming years. Robotic process automation (RPA) is at the forefront of this technology. It is offered as RPA-as-a-Service, being integrated into all existing digital technologies to reduce costs for companies, while increasing productivity and easing the workload for employees. This is a win-win, generating better results for the company while creating happier employees who want to stay.

Book a discovery call with a member of the Tangentia team today to find out more about how automation can help you retain your employees.

Get Started on Your RPA Journey Today

Book a discovery call with a member of Tangentia’s automation team today to find out more about what RPA can do for you.

Monthly Tangentia Byte March 2022

  • Tangentia Byte March 2022Tangentia Byte March 2022

    Monthly Tangentia Byte
    March 2022

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7th Annual Digitalization in Oil and Gas Canada Conference
Join us at the 7th Annual Digitalization in Oil and Gas Canada Conference from April 27-28, 2022 at Hotels Arts in Calgary, Alberta. The conference brings together digital pioneers who are shaping the future of the technological landscape, provides a creative exchange of ideas with like-minded peers, and gives attendees the opportunity to network with leading solution providers.
Tangentia along with Automation Anywhere are exhibitors at the conference. Here’s your opportunity to connect and network with us.



9 Benefits RPA Offers Your Business
Today, RPA is becoming an integral component of the modern business landscape. The world’s leading brands use RPA processes to unlock future expansion in an era defined by an emerging digital workforce, AI, and cloud-based solutions.
Learn the 9 benefits RPA offers your businesses today.


How Will Hyper Intelligent Automation Evolve RPA?
Hyper Automation is rapidly transforming what’s possible with Robotic Process Automation (RPA). RPA was originally designed to repeatedly perform the same task accurately and it created the foundation for automation as we know it. It required incredibly complex code and it was not capable of adapting to new information.



What Is Intelligent Document Processing?
Intelligent Document Processing (IDP) is a method of automating the collection of structured, semi-structured, and unstructured data from a variety of sources and organizing it into a usable format. IDP is the most advanced form of extracting data from documents.


Taking App ( Enterprise+ Mobile) Development to the Next Level
Businesses of all sizes are exploring how RPA can make an impact within their organization.
Download The State of RPA in 2021: Benefits, Trends, and What the Future Holds for 2022 and discover the Trends Defining the Future of Robotic Process Automation.



Tangentia office in Montreal
We now have an office in Montreal. Our primary location is Place Ville Marie provides a central place for us to meet. However, we have access to space in two other Montreal locations, WeWork’s Sainte Catherine and L’Avenue locations – attention to all Hab’s fans, L’Avenue is ideally situated next door to the Centre Bell. If you are on your way to a game and would like to stop by, Joseph Saad, our new Sales Executive in Montreal would be happy to have a conversation about the latest trends in Automation.


Tangentia office in Calgary
Excited to introduce our new Tangentia office in Calgary, Alberta. It is located in Stephen Avenue Place, we are in the heart of downtown Calgary.
We are well situated to meet with customers and partners, and as George likes to say it’s connected to the “Hampster Maze” (aka Calgary’s +15 pedestrian skywalk).
Feel free to stop by if you are in the area and meet our Vice President & Chief Evangelist – Automation, Robert Lye.


Digital Transformation SAP Forum On-Demand Webinar
Watch our on-demand webinar to learn how hyper-automating your SAP system can help you in achieving operational excellence whilst maximizing value to the customer at the lowest cost.


Congratulations to all the Jigyasa 2022 Winners
The Tangentia Jigyasa 2022 Champions are Team Barclays – Meghashyam Shirodkar and Rohan Khanna
An ISO 9001:2015 and ISO/IEC 27001:2013 Certified Company

9 Benefits Robotic Process Automation (RPA) Offers Your Business

9 Benefits Robotic Process Automation (RPA) Offers Your Business9 Benefits Robotic Process Automation (RPA) Offers Your Business

9 Benefits Robotic Process Automation (RPA) Offers Your Business

As the digital workplace continues to rapidly expand, it shouldn’t come as a surprise that robotic process automation (RPA) solutions are following suit.

In fact, the RPA market was worth an estimated US$2.65 billion at the close of 2021, with a projected CAGR of 27.7% from now until 2030.

In other words, the RPA market is on track to hit US$23.9 billion by 2030, signifying a massive shift in the way humans and AI interact in the workplace.

Add this to the fact that up to 25% of employees spend time and resources on unnecessary manual tasks that are now fully automated, and it’s easy to see that RPA — and intelligent automation — provide robust benefits to businesses willing to implement digital strategies and AI solutions for the future.

Read on to learn the basics of RPA and some of the biggest benefits it has to offer.

Understanding RPA: Robotic Process Automation

In its most basic form, RPA refers to software designed to automate various rules-based business operations and repetitive manual tasks. It aims to boost efficiency, productivity, and accuracy across the business.

Whether your business leverages simple RPA or more intelligent automation like AI, IDP, or Digital Workers, there’s no denying what a business can accomplish with a unified digital and human workforce.

The Value of RPA

Today, RPA is becoming an integral component of the modern business landscape. The world’s leading brands use RPA processes to unlock future expansion in an era defined by an emerging digital workforce, AI, and cloud-based solutions.

Automation technologies offer significant benefits to virtually every industry, especially in departments with repetitive, manual tasks.

So, what are the biggest benefits RPA has to offer to businesses today?

9 benefits of rpa at tangentia

9 Benefits of RPA for your Business

Below we will outline ten benefits of robotic process automation and explain how companies around the globe use RPA software to upgrade business processes, enhance analytics, meet compliance, and manage human resources.

#1. Automate Simple Manual Tasks

One of the most significant benefits of RPA is that it cuts down on time spent on manual processes meaning employees have more time to focus on creative tasks that add direct value to the company.

A Deloitte survey showed that 56% of its respondents have already implemented RPA technology, with expectations of a global takeover in as little as five years.

#2. Enhance the Customer Experience

Bots are always working, and with much more accuracy, speed, and scale than humans can. As a result, tasks are completed far quicker and with fewer mistakes.

Using bots to automate tedious rule-based activities like data collection, reporting, and onboarding allows your business to streamline development and focus on enhancing the end-user experience.

#3. Unify Humans and Digital Workers

RPA creates a way for businesses to merge digital workers with the human workforce. When unifying humans and AI, scalability is no longer an issue because automation provides seamless solutions to help you expand your business with fewer human resources.

This allows your human workers to focus on more strategic and creative tasks while leaving the more tedious and mundane processes to automated bots.

#4. Boost Efficiency and Productivity

Implementing RPA processes improves productivity and efficiency by automating manual tasks for every aspect of your business.

According to Deloitte’s third annual RPA survey, “RPA continues to meet and exceed expectations across multiple dimensions including improved compliance (92%), improved quality/accuracy (90%), improved productivity (86%), cost reduction (59%).”

With more sophisticated automation solutions leveraging machine learning and AI, you can expect this trend to continue.

#5. Increase Revenue and ROI

Businesses employing RPA technologies reported 10 to 40 percent measurable cost reductions during initial deployments.

There are also reports of companies achieving ROIs of up to 200% during the first twelve months, with bots accounting for a mean of 20% FTE capacity.

Automating manual tasks ensures your employees can stay focused on revenue-generating activities and providing the best customer experience possible.

#6. Reduce Human Error

RPA bots reduce the risk of manual errors associated with data management, authorization, and even help identify cyber-attacks that humans may overlook.

A reduction in data entry has far-reaching advantages, especially for financial services involving audits, taxes, and private customer data.

When automation is configured correctly, there is less risk associated with data being entered incorrectly throughout the data entry process.

#7. Better Data Quality & Analytics

Since RPA eliminates the risk of error, your overall data quality is better, too.

High-quality data translates to streamlined processes. It also provides you with detailed performance analytics that you can use to measure the effectiveness of any automation solution, create data benchmarks for various departments, and helps you identify new areas and processes that may be ideal candidates for automation.

#8. Decreased Turnover Rate

It’s safe to say humans tend to be happier at their jobs when it includes tasks that allow them to learn new things and engage with activities outside of data collection.

By handing the monotonous jobs over to automated bots, your workforce is likely to see decreased turnover rates.

#9. Streamline Compliance and Minimize Fraud

RPA offers a lot of value when it comes to streamlining compliance and combating fraud.Automating the processes that involve managing sensitive customer data reduces the risk of a human mishandling that critical data since automation handles the various processes related to collecting, extracting, and processing PII.

Looking to Kickstart Your Automation Journey?

Whether you’re automating financial processes, data extraction, or something else, there’s no denying the immense benefits RPA and intelligent automation have to offer to businesses in all industries.

Are you looking to kickstart your robotic process automation journey? See how our TiA Tangentia digital workers can transform your internal processes. Book a demo today to get started.

Get Started on Your RPA Journey Today

Book a discovery call with a member of Tangentia’s automation team today to find out more about what RPA can do for you.