Category: B2B

Women in Tech: Boosting Innovation and Profitability

Women in Tech: Boosting Innovation and Profitability Women in Tech: Boosting Innovation and Profitability

Women in Tech: Boosting Innovation and Profitability

More and more women are entering the tech industry every day, and their presence is being noticed. And while it’s no secret that gender equality in the workplace has been hard-won for women, progress is being made. The overall representation of women in tech has grown over the past few years, from under 26% to nearly 29%. Of course, this means there is plenty of room to grow, and there is good reason for companies to increase their gender diversity.

Gender diverse companies see better results

According to McKinsey, research has proven that companies with gender-diverse teams are more innovative. This is because diversity makes these teams better able to anticipate changes in what consumers need and want in their technology products, ensuring new products and services are continually being created to meet market demand. Ultimately, this makes diverse companies more competitive.

McKinsey also reports that gender diversity increases a company’s profitability. In 2019, companies in the top 25% for gender diversity had a 25% greater chance of reaching above-average profitability. When it comes to women in executive roles, companies with the most gender diversity were 48% more profitable than those with the least gender diversity.

Add to the above benefits of innovation and profitability, there are a whole host of other benefits to having gender-diverse tech teams. These include:

  • A bigger talent pool from which to pull qualified tech workers
  • More vision and greater problem-solving skills, for improved decision-making at all levels of the company
  • Improved employee satisfaction and motivation
  • A better company image on a regional, national and international level

How to embrace gender diversity in tech

Women in Tech

Increasing gender diversity within a company means bringing women onboard at every level. For startups, this means hiring women in leadership roles, as well as other roles within the company, right from inception. This sets a precedent for gender diversity within the company.

Established companies can begin hiring more women in all roles and promoting women to all levels of management. The value of women seeing other women in management roles will only help to increase gender diversity because it will encourage more women to apply for jobs.

Other ways companies can increase gender equality in the workplace is to:

  • Increase their recruitment of women from universities, colleges, and other sources
  • Assign strategic, high-value tasks to the women they employ, making sure they are able to contribute to the innovation and success of the company in a concrete way
  • Create a culture of inclusion to eliminate discrimination in the workplace
  • Provide equitable compensation at all levels within the company
  • Support a work-life balance that makes it easier for women to juggle the responsibilities of work and home

Tangentia’s commitment to women in tech

At Tangentia, we are committed to gender equality and supporting women in tech. This is why we have worked hard to reach a 50% representation of women in all roles and at all levels within our company. Plus, we have received the Great Place To Work India Award for 2022.

One of the amazing women we have working at Tangentia is Ashwini Hedge, Practice Head of Delivery and Automation. Ashwini is an integral part of our team, working closely with her colleagues and with clients to achieve the very best results. In addition, Ashwini does public speaking events highlighting automation and the future of the workplace.

If you are interested in applying for a position at Tangentia, visit our career page to view the opportunities we have available. We can’t wait to hear from you!

Get Started on Your Digital Transformation Journey Today

Book a discovery call with a member of Tangentia’s team today to find out more about what we can do for you.

Monthly Tangentia Byte April 2022

  • Tangentia Byte April 2022Tangentia Byte April 2022

    Monthly Tangentia Byte
    April 2022

‌


Meet TiA GenD- The Next Generation of Digital Workers
Efficiency in business is all about making the most out of your workforce. The Tangentia Intelligent Automation (TiA) Digital Worker is a state-of-the-art digital workforce that is made up of digital workers that come pre-programmed with a wide variety of industry-standard processes that can integrate smoothly with any businesses system.
Tangentia will train these digital workers, program them to learn from experience, and train your employees to work alongside them.




Ingrid TiA Bot
Invoice Automation Specialist



Polly TiA Bot
Purchase Specialist


Ward TiA Bot
Work Order Specialist



Hugh TiA Bot
HR Reporting Specialist



Tim TiA Bot
Human Resource Specialist


Finn TiA Bot
Finance Specialist



Automation Is Helping Retain Employees Despite the Great Resignation
There are many ways automation can be used to improve the employee experience, resulting in a happier and more engaged employee. Read the article to know how automation can help you in retaining employees.


Bot Games – Season 2,
Automation Anywhere 2022
#TeamTangentia
A shout out to the Tangentia Automation team for showing the power of teamwork using technology & innovation and making an impact in the first week of Automation Anywhere Bot Games with some great results.
It has been great meeting with you all at the 7th Annual Digitization in Oil and Gas Canada Conference in Calgary.
If you missed a chance to connect with us, please don’t hesitate to send a connection request or drop out a message on LinkedIn or book a meeting with George Bennett, Vice President of Business Development at Tangentia, and Robert Lye, Vice President & Chief Evangelist – Automation at Tangentia.


We are Excited to Announce that Tangentia Karwar & Tangentia Belgaum offices are officially Open Now
As a part of Tangentia’s ‘Ghar Wapsi’ Talent Hunt Strategy Plan, we are presenting the opportunity to talented technology professionals to return to their roots by working with us.
Check out our careers page for more opportunities
An ISO 9001:2015 and ISO/IEC 27001:2013 Certified Company

Tangentia’s North American Sales and Leadership Expanding

Tangentia’s North American Sales and Leadership ExpandingTangentia’s North American Sales and Leadership Expanding

Tangentia’s North American Sales and Leadership Expanding

Tangentia is proud to announce the expansion of our North American sales and leadership team. We understand the value people bring to our organization and it has been our goal since expanding into the USA. to create job opportunities for professionals throughout North America who want to be part of the quickly evolving artificial intelligence and automation industry.

Robert Lye

We are excited to announce that Robert Lye is joining our leadership team as Vice President & Chief Evangelist – Automation. Robert will bring thought leadership and transformational thinking to Tangentia customers to aid in building and growing successful intelligent automation programs and accelerating value realization.

Seasoned by hands-on real-world experience, Robert offers great insights into the opportunities and challenges of digital transformation and will be an integral part of ensuring our customers have the tools and support they need to navigate the fast-paced world of automation.

“I am honored and humbled to be joining the Tangentia Family and to work alongside a remarkably talented team,” Robert says. “I am extremely excited for the journey ahead and look forward to enhancing the success of Tangentia customers.”

Joseph Saad

Also new to the Tangentia team is Joseph Saad, who joins us as our new Sales Account Executive based in Montreal, Canada. He speaks English, French, and Arabic and comes with a very experienced background in sales. Joseph has already embarked on his journey at Tangentia, and we look forward to building a robust Montreal-based team in the near future.

Shawn Bakos

We are also pleased to welcome two new members of our executive sales team in the USA. Shawn Bakos is our new Sales Account Executive based in Delaware, USA. He comes with many years of experience in the IT field besides being in the US Navy. An avid sports person who played competitive ice hockey, we are pleased to have Shawn Bakos flying the Tangentia flag on the US East Coast.

Mike Fox

Mike Fox is our new Sales Account Executive based in San Diego, California. Mike is an expert in sales farming, hunting, and fostering profitable win-win deals, and he has a passion for building long-lasting customer relationships. We are excited to have Mike on board and besides bringing on board the warm California sun, we are confident his experience will stand us in good stead on the US West Coast.

Vijay Thomas, Founder and CEO at Tangentia said “It is fantastic to have Robert Lye, take the plunge from being a customer of Tangentia to joining our senior leadership team. It is a ratification of the Tangentia strategy of growth and value creation for our customers.”

George Bennett, VP Sales at Tangentia mentions “ Alongside Bob, we are really excited to have Joseph in Montreal, Mike in San Diego and Shawn in Delaware join our team. It's full steam ahead from now on.”

Tangentia is passionate about bringing the best people onboard, so we can provide top-tier value to our customers through collaboration and innovation. We have been certified as a Great Place to Work for 2022 and we have been certified by the Canadian Aboriginal and Minority Supplier Council as an aboriginal and minority business enterprise.

As one of INC 5000’s Fastest Growing American Companies in 2018 and one of Growth 500’s fastest-growing companies in Canada 6 years in a row, we are always looking for top talent. Visit our Careers page to find out more about how you can become part of the Tangentia team.

Process Mining Defined | What It Is, How It Works, And What It Can Do For Your Business

Process Mining DefinedProcess Mining Defined

Process Mining Defined | What It Is, How It Works, And What It Can Do For Your Business



Legacy business process management is obsolete.

Not that it worked particularly well to begin with. Per The Harvard Business Review, too often when reengineering a process, businesses fail to focus on how the process currently performs. While charting out the way they want things to work, they lose sight of the inefficiencies, bottlenecks, and performance problems within their existing ecosystem.

On the opposite end of the spectrum, there are the businesses that embroil themselves too deeply in analyzing their existing processes. In the absence of any effective process management tools, they spend inordinate time and resources on interviews and qualitative observation. The end result is the same.

Nothing gets done.

Even in organizations where roadmapping and analysis are well-balanced, there is a lack of visibility. A lack of connectivity between processes and the business's enterprise information system. Process mining represents the solution to that problem.

What Is Process Mining?

Process mining is essentially the intersection of data science and business process management. The basic idea is that in a modern context, every business process leaves behind a series of digital footprints. Although these are not always visible to data scientists, these footprints can functionally serve as 'breadcrumbs' through which an organization can gain a more complete picture of how its processes and systems intersect.

Process mining isn't actually a new idea. Although the technology to enable it only recently became available, it has existed as a theoretical field of research for over twenty years. The concept was first introduced in 1999 by Will van der Aalst, a Dutch computer scientist who is widely regarded as “the godfather of process mining.”

How Does Process Mining Work?

Process mining can typically be broken into six stages. Note that not every process mining platform applies all of these techniques.

  1. Ingestion and Orchestration. This is where the 'mining' in process mining takes place. Specialized algorithms are used to extract data from business information systems. This data may take many forms, including event logs, audit reports, transaction records, and customer support tickets.
  2. Discovery. The process mining platform leverages the consolidated data from the first step to create models of each process being evaluated. Referred to as process graphs or process maps, these are frequently interactive and explorable, and in some cases may include multiple process paths.
  3. Conformance. As processes are charted out, the algorithm references an intended process model, flagging any deviations so that they might be addressed. Insights from conformance may also be used to improve the existing model, a process typically referred to as performance mining.
  4. Analytics. The platform applies a range of different metrics to its process models, which may further assist in identifying root causes for the application of targeted fixes. This also allows a business to determine the impact each inefficiency has on business outcomes, and by association the return on investment that may be gained by optimizing that process.
  5. Benchmarking. By creating a digital twin of the process, the business can explore multiple scenarios to determine the most effective model. They can also benchmark this twin against their existing process, or leverage an external process model for the same purpose.
  6. Application. The final step is for the business to apply the insights generated in the previous five steps. This is typically best achieved as part of a greater business optimization initiative.

It's important to understand the process mining is ongoing. It is not a project that one can simply mark as finished and forget. There will always be new efficiencies to discover, new bottlenecks to address, and new opportunities to leverage.

What Are The Most Common Use Cases for Process Mining?

Typically, process mining is most commonly applied for one of the following purposes:

  • Human Resources. Improving recruitment, hiring, and onboarding practices. Optimizing employee management, including training, compliance, and performance tracking.
  • General Business Operations. Optimization of common business processes such as report generation, account creation, and approvals.
  • Finance. Enhancing procurement, improving invoice and payment processing, and identifying opportunities to reduce overhead through automation.
  • Software Delivery. More efficient lifecycle management, migration, and deployment. Greater visibility into testing and development.
  • Information Technology. Optimizing network operations, server management, and security controls. Running simulations to ensure more efficient deployments, particularly in hybrid environments.
  • Support. Identifying bottlenecks in ticket routing, and ensuring more effective, efficient resolution for both internal and external support requests.

What Are The Benefits of Process Mining?

The first, most obvious benefit of process mining is that it provides direct, objective insights. It looks 'below the hood' of a business, automatically mapping each process from tangible data. In addition to being less biased, process mining is considerably more accurate than legacy techniques such as surveys or workshops.

The second major benefit is tied to automation. Compared to legacy business process optimization, process mining is significantly more efficient. Because it doesn't require any manual work, this also means it's more cost-effective, as well.

Most process mining platforms also run without interrupting existing systems and processes, meaning you needn't worry about interrupting workflows or having to implement any complicated workarounds.

The application of process mining, as one might expect, can also improve a business in a multitude of ways:

  • Standardization of business processes
  • Improved accuracy, revenue, and outcomes through business process automation.
  • Reduced lead times and reaction times when dealing with customers.
  • Address noncompliance in real-time and analyze audit data more efficiently.
  • Identify bottlenecks and address process conflicts.
  • Eliminate redundant workflows.

Data-Driven Decision Making

Business process optimization has long felt like an uphill battle, but it no longer needs to be. With the advent of process mining, businesses can leverage data science and analytics to gain a level of visibility into business operations which would have previously been impossible. And through that visibility, they can make better, more informed decisions.

And more importantly, they can do so in a way that allows them to clearly demonstrate their efforts to senior leadership, both justifying their budget and providing executives with peace of mind.

Get Started on Your Digital Journey Today

Book a discovery call with a member of Tangentia’s digital team today to find out more about what process mining can do for you.

eCommerce Integration a Top Tech Trend to Watch in 2022

eCommerce Integration a Top Tech Trend to Watch in 2022eCommerce Integration a Top Tech Trend to Watch in 2022

eCommerce Integration a Top Tech Trend to Watch in 2022

Technology has always evolved to adapt to a changing world and the changing needs of the people who live in it. That fact couldn’t be more evident than it has been in the past few years.

The shifting expectations of consumers and employees, fueled by the increase in hybrid and remote work environments and online shopping over the past couple of years, demands solutions that make working and shopping easier than ever. This has given rise to predictions for the top tech trends in 2022.

Tech Trends to Watch

Boomi’s 2022 Tech Trend Predictions outlines the top tech trends to follow in 2022. These tech trends include:

  • Low-code solutions – With IT staff and skill shortages looming large in the tech industry, the need for low-code solutions to accomplish digital transformations is a must.
  • Automation – Automation will be taken to the next level in 2022, relieving employees from performing manual tasks that are time-consuming and prone to error and lowering operational costs across industries.
  • Integration in the workplace – The need to work remotely a significant amount of time and The Great Resignation, both driven by the COVID-19 pandemic, has resulted in the need to develop data-driven processes and onboarding that will ensure better employee experiences.
  • The customer experience – Organizations that do not make use of integration to create a superior user experience will lose ground to their competitors.

With these trends in mind, let’s take a closer look at integration and the customer experience, particularly when it comes to ecommerce.

The Need for Integration in eCommerce

There is no industry where speed is more important than in the ecommerce industry. In the past 10 years, consumers have come to expect immediate connectivity and service at lightning speed. The COVID-19 pandemic has only increased the expectations of consumers as more and more people have turned to online shopping.

In the U.S., 52% of people are shopping more online, including grocery shopping, a domain that was once strictly a brick-and-mortar shopping experience. The UN reports that globally ecommerce has grown into a $2.9 trillion industry thanks to the pandemic.

What this means for ecommerce companies is that integration is critical to maintaining market share. This is just as true for brick-and-mortar retail companies that have an online presence as it is for strictly online ecommerce businesses.

The goal behind integration is to connect systems within your company, as well as integration your own systems with those of your partners. This includes not only your ecommerce platforms, but all supporting applications, such as inventory management, CRM, content management, digital marketing, and financial information. This will ensure that you are able to:

  • Improve data accuracy
  • Increase the speed of data exchange across systems
  • Keep your platform up-to-date
  • Provide customers with a more personalized and customized experience
  • Sync inventory in real-time across all sales channels
  • Streamline and simplify business processes
  • Improve scalability as sales volume and the number of sales channels grow

The result of this integration is that customers will be able to shop whenever and wherever they are and via any channels they wish. They will experience a seamless purchasing process and receive instantaneous communications and timely updates on orders so they will always know their status, thanks to:

  • Real-time inventory tracking
  • Instant order processing and fulfillment
  • Real-time status updates and alerts

However, in order to make this a reality, your ecommerce integration has to be of the highest quality.

Top-Quality Integration

The very best quality in ecommerce integration will ensure that your finances and inventory processes are all automated and fully integrated with your ecommerce platform. Boomi offers the first 100% cloud-based platform and is an industry leader in integrations.

Boomi’s simple, instant integration between on-premise and cloud systems requires no coding, and you will have your automation up and running in no time, with pre-built solutions that help accelerate ecommerce integrations.

What this means is that you don’t have to invest heavily in IT to implement full integration. Instead, you will have easy access to your integration platform without the need to install or maintain additional software or hardware.

Tangentia is proud of our partnership with Boomi, which will allow our customers to build faster integrations and reduce the time they spend on development by weeks or months, enabling a quicker digital transformation.

Reach out to an experienced Tangentia team member today for more information on how to enjoy the full potential of Boomi.

Get Started on Your Digital Innovation Journey Today

Contact us for more information.

Monthly Tangentia Byte December 2021

  • Monthly Tangentia Byte
    December 2021

‌
We at Tangentia wish you and yours a Merry Christmas and a joyous and safe holiday season.



eBook: The State of RPA in 2021-Benefits, Current Trends, and What the Future Holds in 2022
Businesses of all sizes are exploring how RPA) can make an impact within their organization. Download the eBook to learn what trends are driving RPA adoption forward and other key insights into RPA solutions for 2022.


eBook: Process Invoices Automatically to Drive Efficiency, Reduce Costs & Errors
Read this eBook to find out how a leading organization like Hitachi Vantara leverages AI-powered RPA to automatically process over 80,000 invoices, achieve 75% straight-through processing, and 100% reduction in errors.



Embrace RPA Now to Remain Competitive
Enter RPA, automation software that uses software bots to perform individual tasks and end-to-end processes, improving productivity while taking the processing burden off of human workers.


Top RPA Tools Every RPA Developer Should Know
Saurav Revankar is part of the Marketing team at Tangentia. Read this article written by him to know what are the top RPA tools every developer should know as per the industry demand.


As a part of our ‘Think Global, Act Local’ strategy, we are accelerating our expansion into the U.S. market. The expansion comes with the promise of creating more job opportunities for aspiring candidates, who want to be a part of the dynamic and fast-evolving automation and artificial intelligence industry. We welcome George Bennett who has joined Tangentia America as VP of Business Development who will be based in Phoenix, Arizona. Anna Thomas who heads Tangentia PMO globally and is based in Atlanta, Georgia will be leading the US expansion along with George. Read all about the expansion of Tangentia America.
An ISO 9001:2015 and ISO/IEC 27001:2013 Certified Company

Monthly Tangentia Byte November 2021

  • Tangentia November NewsletterTangentia November Newsletter

    Monthly Tangentia Byte
    November 2021



‌


The big question is ‘Can Intelligent Automation be the answer to the Great Resignation?’
Authored by Vijay Thomas, CEO & Founder Tangentia, and Pria Vijayaratnam, Account Executive, North America – Tangentia, this article provides an insight into how automation can revolutionize your operations with a hybrid workforce and give your business the boost it needs for the future.



Automating Your Inventory
How can retail companies improve their stock management and inventory processes? For most businesses, the answer is automation. Automation resolves all these issues. It is intrinsically efficient and requires complete item information, and eliminates human error.


RPA for SMBs and Startups
RPA is one of the most advanced technologies available to businesses today. It is designed to help businesses automate processes to bring about greater efficiency and productivity at significant cost savings. As such, it might not sound like technology SMBs, or startups would be wise to invest in.



Improve New Hire Retention by 82% with Robotic Process Automation
Download the free ebook “Creating a Better Experience with Intelligent Automation” to learn how Intelligent Automation can help your existing systems to improve the new hire experience, shorten time-to-productivity, and free HR staff from low-value manual tasks. 


Process Invoices Automatically to Drive Efficiency, Reduce Costs and Errors
Download and read this eBook to find out how a leading organization like Hitachi Vantara leverages AI-powered RPA to automatically process over 80,000 invoices, achieve 75% straight-through processing, and 100% reduction in errors.


We’re extremely delighted to announce that team Tangentia has won in multiple categories for the Automation Anywhere Awards for Partners as a part of the Global Awards Program.
Kudos to the team and congratulations to the winners. This recognition is a testament to Tangentia’s belief in Women’s Power, and to the brilliant team dedicated to driving excellence.
Get featured as a case study


We’re so excited that you’ve achieved amazing results with our product/service. We want to showcase the good stuff you’re doing—to show people what you’ve accomplished in your space.
To get featured as a case study, mail us at marketing@tangentia.com or submit the form.
An ISO 9001:2015 and ISO/IEC 27001:2013 Certified Company

‌


The big question is ‘Can Intelligent Automation be the answer to the Great Resignation?’
Authored by Vijay Thomas, CEO & Founder Tangentia, and Pria Vijayaratnam, Account Executive, North America – Tangentia, this article provides an insight into how automation can revolutionize your operations with a hybrid workforce and give your business the boost it needs for the future.



Automating Your Inventory
How can retail companies improve their stock management and inventory processes? For most businesses, the answer is automation. Automation resolves all these issues. It is intrinsically efficient and requires complete item information, and eliminates human error.


RPA for SMBs and Startups
RPA is one of the most advanced technologies available to businesses today. It is designed to help businesses automate processes to bring about greater efficiency and productivity at significant cost savings. As such, it might not sound like technology SMBs, or startups would be wise to invest in.



Improve New Hire Retention by 82% with Robotic Process Automation
Download the free ebook “Creating a Better Experience with Intelligent Automation” to learn how Intelligent Automation can help your existing systems to improve the new hire experience, shorten time-to-productivity, and free HR staff from low-value manual tasks. 


Process Invoices Automatically to Drive Efficiency, Reduce Costs and Errors
Download and read this eBook to find out how a leading organization like Hitachi Vantara leverages AI-powered RPA to automatically process over 80,000 invoices, achieve 75% straight-through processing, and 100% reduction in errors.


We’re extremely delighted to announce that team Tangentia has won in multiple categories for the Automation Anywhere Awards for Partners as a part of the Global Awards Program.
Kudos to the team and congratulations to the winners. This recognition is a testament to Tangentia’s belief in Women’s Power, and to the brilliant team dedicated to driving excellence.
Get featured as a case study


We’re so excited that you’ve achieved amazing results with our product/service. We want to showcase the good stuff you’re doing—to show people what you’ve accomplished in your space.
To get featured as a case study, mail us at marketing@tangentia.com or submit the form.
An ISO 9001:2015 and ISO/IEC 27001:2013 Certified Company

Monthly Tangentia Byte October 2021

  • Monthly Tangentia Byte
    October 2021

‌


The Need to Fill RPA Job Positions Is Growing Exponentially
The predominant concern with the implementation of Robotic Process Automation in the workforce is the panic of losing jobs and being replaced by digital workers. Contrary to popular belief – Intelligent Automation has allowed human employees to find meaning within their roles, become more innovative, resulting in the creation of new jobs.



What You Need to Know About Automation Debt
Automation is taking charge of businesses across various industries. More than 90% of Businesses are using Automation at some level. While 90% seems impressive, it doesn’t mean these businesses are using Automation to its fullest potential or have tapped every Automation opportunity. In fact, many businesses are facing automation debt.


Improve New Hire Retention by 82% with RPA
Use Intelligent Automation with your existing systems to improve the new hire experience, shorten time-to-productivity and free HR staff from low-value manual tasks. Download the free eBook “Creating a Better Experience with Intelligent Automation” to learn how RPA can help improve new hire retention and increase productivity.



Tangentia wins CAMSC Technology and Innovation Award 2021
The Tangentia team in Canada is honoured to have won the Technology and Innovation Award in its first year of being a member of the CAMSC. 
Tangentia sponsors Padre Conceicao College of Engineering TECHYON 2021
Tangentia was a part of ‘Techyon 2021’, an event that was organized by the Padre Conceicao College of Engineering, Verna, a leading Engineering Institute in Goa, India.


Is Intelligent Automation the answer to the Great Resignation?
The times we are living in are unprecedented. The COVID-19 pandemic has not only changed how we work; it has changed how we view work. In the U.S., close to 4.3 million people voluntarily quit their jobs in August 2021. The reasons for this are many, including low wages, lack of career growth, boredom, and even pandemic fatigue. However, the result is that many companies are being left with staff shortages that threaten their business operations.


Automation Anywhere Recognizes Tangentia as a Verified Services Partner
Global digital transformation company Tangentia has been awarded the recognition and accreditation from Automation Anywhere as a Verified Services Partner.
Customer Spotlight


Tangentia is a proud RPA partner of Lifemark Health Group!
Lifemark Health Group is CARF International-accredited healthcare service provider. They believe in delivering the highest quality of client service care. Download the case study to know how Tangentia helped Lifemark to reach a new level of efficiency by integrating RPA into their everyday task.
An ISO 9001:2015 and ISO/IEC 27001:2013 Certified Company

‌


The Need to Fill RPA Job Positions Is Growing Exponentially
The predominant concern with the implementation of Robotic Process Automation in the workforce is the panic of losing jobs and being replaced by digital workers. Contrary to popular belief – Intelligent Automation has allowed human employees to find meaning within their roles, become more innovative, resulting in the creation of new jobs.



What You Need to Know About Automation Debt
Automation is taking charge of businesses across various industries. More than 90% of Businesses are using Automation at some level. While 90% seems impressive, it doesn’t mean these businesses are using Automation to its fullest potential or have tapped every Automation opportunity. In fact, many businesses are facing automation debt.


Improve New Hire Retention by 82% with RPA
Use Intelligent Automation with your existing systems to improve the new hire experience, shorten time-to-productivity and free HR staff from low-value manual tasks. Download the free eBook “Creating a Better Experience with Intelligent Automation” to learn how RPA can help improve new hire retention and increase productivity.



Tangentia wins CAMSC Technology and Innovation Award 2021
The Tangentia team in Canada is honoured to have won the Technology and Innovation Award in its first year of being a member of the CAMSC. 
Tangentia sponsors Padre Conceicao College of Engineering TECHYON 2021
Tangentia was a part of ‘Techyon 2021’, an event that was organized by the Padre Conceicao College of Engineering, Verna, a leading Engineering Institute in Goa, India.


Is Intelligent Automation the answer to the Great Resignation?
The times we are living in are unprecedented. The COVID-19 pandemic has not only changed how we work; it has changed how we view work. In the U.S., close to 4.3 million people voluntarily quit their jobs in August 2021. The reasons for this are many, including low wages, lack of career growth, boredom, and even pandemic fatigue. However, the result is that many companies are being left with staff shortages that threaten their business operations.


Automation Anywhere Recognizes Tangentia as a Verified Services Partner
Global digital transformation company Tangentia has been awarded the recognition and accreditation from Automation Anywhere as a Verified Services Partner.
Customer Spotlight


Tangentia is a proud RPA partner of Lifemark Health Group!
Lifemark Health Group is CARF International-accredited healthcare service provider. They believe in delivering the highest quality of client service care. Download the case study to know how Tangentia helped Lifemark to reach a new level of efficiency by integrating RPA into their everyday task.
An ISO 9001:2015 and ISO/IEC 27001:2013 Certified Company

Tangentia acquires Cycloides

Tangentia acquires Cycloides

Tangentia, a leading global digital transformation company, headquartered in Canada and with a presence in Goa in India, has recently signed an agreement for the acquisition of Cycloides Technologies in Kerala and Cycloides Inc Canada.
Bringing Cycloides into the Tangentia fold nearly doubles the team strength of Tangentia to enable new ideas to flourish while gaining new capabilities for off-shore product development and client delivery centers, a press release said here on Thursday.

Vijay Thomas, CEO of Tangentia says “We are committed to investing and expanding to multiple states in India to truly have a pan-India presence to not only support our global customer base but to also support our ever-growing base of customers in India. In addition to the newly combined team strength, Tangentia is planning to generate over 100 new career opportunities globally.”

Cycloides is the first Kerala-based IT company to have a contract with BMW Canada, Tune Protect (Air Asia subsidiary), Hospital Corporation of America (HCA), and many others. Cycloides created HCA’s world’s first Mobile Heartbeat development center and has also won other strategic contracts with H&R Block, CTS and Hitachi.
Through its local presence in Canada, India and USA, Tangentia has been able to provide its customers with a “Think Global, Act Local” delivery model.
Tangentia now boasts of 1000+ customers worldwide which include 13 Fortune 500 customers in 30+ countries. Tangentia proprietary platforms like Tangentia Gateway and TiA(Tangentia Intelligent Automation) manage transactions worth more than USD 10 Billion worldwide every year, which include processing B2B transactions for India’s largest retailer, the largest appliance manufacturer in the world and the largest beverage alcohol distributor in the world.The merger comes with the promise of a better tomorrow for all the stakeholders.

“Our merger with Tangentia is a fantastic match of an entrepreneurial mindset and complementary skill sets. With this acquisition, the employees, clients and partners of Cycloides will be part of a bigger network of operations and can access world-leading Tangentia solutions around Robotic Process Automation, Artificial Intelligence and B2B,” says Anil A R, former CEO of Cycloides and SVP, Strategic growth at Tangentia.

The company's presence across India has opened up job opportunities for aspiring candidates, who want to transform and contribute to the ever-changing dynamics of technology.This again isn't only restricted to Kerala or Goa or India but the whole world, further expanding and strengthening ties between India and Canada through employment.

This year, Tangentia is on a mission to ‘Take the Paper out of Paperwork’, which is strongly highlighted in their latest #PaperOutOfPaperwork brand campaign urging businesses to do away with tedious paper processes and switch to automation to foster business growth.

The pandemic has forced organizations to go digital which is quickly becoming the new normal. Against this backdrop, #PaperOutOfPaperwork strives to educate businesses about the use of automation in business operations such as saving time, money and resources, while increasing productivity and growth all by reducing the use of paper processes.

Tangentia’s acquisition of Cycloides will accelerate the mission to automate, innovate and make an impact.

More Than Data: Why Tangentia Wins Out Over Larger EDI Providers

RPA in TelecomTangentia winds EDI

More Than Data: Why Tangentia Wins Out Over Larger EDI Providers

In terms of features, most EDI providers are quite similar to one another. There are only so many ways you can tweak the EDI process without it becoming cumbersome or convoluted. An EDI solution’s feature set is therefore only one measure of that provider’s suitability — a small one.

There are other, far more important qualities for which a provider should be evaluated.

Customer-First

Too often, EDI providers approach customer outreach and onboarding as little more than a numbers game. Larger clients with bigger budgets are given preferential treatment, while smaller businesses are pushed to the wayside.

Sales representatives within these organizations admittedly do form personal relationships with their customers when closing deals. Unfortunately, this too can be an issue. Consider what happens when a salesperson leaves the company.

That customer is suddenly offloaded to a different representative. More often than not, that representative is completely unfamiliar with their new responsibility. Because they lack the personal stake of their predecessor, they’re also less likely to prioritize the customer’s needs.

This consequently leads to a marked decline in customer service. Support quests take longer to resolve. Questions go unanswered for longer. A relationship that was once successful becomes gradually more strained as the customer wonders what went wrong.

This was the exact scenario facing Rollover Pet Food, which was working with a large EDI vendor prior to Tangentia.

When their longstanding sales representative left the company, the damage to their relationship was almost immediate. Before long, they realized that it was time for a change. They needed a more personalized EDI experience and a vendor that would make them a priority.

We provided precisely that.

Although we’re smaller than many of the major EDI players on the market, we make up for that by being fully invested in the success of our customers. We treat all customers the same regardless of size, with a focus on satisfaction rather than sales figures. Our sales teams also do not experience turnover as often as larger companies, meaning clients don’t unexpectedly have to rebuild and redefine their relationship with us.

A Comprehensive, Flexible Portfolio

EDI is often just the tip of the iceberg. There are nearly always other digital transformation opportunities beyond the supply chain. If your vendor has a well-rounded portfolio, you can tap into those opportunities without needing to manage a patchwork of solutions. Instead, you’ll have everything you need in one place.

Tangentia combines a diverse selection of products and solutions with the expertise necessary for seamless deployment and integration. Combine EDI with robotic process automation, artificial intelligence, analytics, and more.

Experience, Knowledge, Expertise

EDI is not a monolithic discipline. Different industries have different data interchange requirements and must adhere to different regulations and standards. A vendor that understands one sector is not guaranteed to be knowledgeable about another.

It’s imperative that you seek out a vendor that understands your industry. As a global leader in digital transformation solutions, Tangentia worked with organizations in multiple sectors including:

We know what’s necessary for an EDI deployment to succeed in each of these sectors. We understand how best to leverage technology to help clients along on their digital transformation journey. With our knowledge, we help each customer create a multifaceted solution that allows their organization to thrive.

The Right Vendor Makes All The Difference

If you’re in the market for a Canadian EDI provider, Tangentia has you covered. Our experienced sales and support agents are fully invested in your success, no matter how great or small your business may be. Combine that with our comprehensive portfolio of products and services, and you have a powerful recipe for success.

Get Started Today

Tangentia is a Platinum Partner of IBM and well as partners with Automation Anywhere, UI Path, Blue Prism, Adobe, Microsoft, Salesforce, Amazon and leading enterprise software vendors. We work with customers globally with offices in Canada and India to implement their B2B strategies using an agile methodology.
CONTACT US