The use of automation in the workplace is a trend that has been gaining traction over the past few years. One of the most recent innovations has been the use of bots to perform simple, repetitive tasks that typically take up too much human time that could be better spent on high-value tasks. Robotic process automation (RPA) advanced automation from individual tasks to entire processes. Then the digital worker came along and once again advanced the use of bots in automation, making it possible to provide full automation of entire back-office job roles for complete end-to-end automation. However, with the need for easy scalability, automation has once again advanced. With the growing popularity of Bot-as-a-Service, it is important to understand what this means for your organization. Scalability is an important consideration when it comes to the automation of your workforce. According to a Deloitte Global RPA Survey, a mere 3% of organizations have been able to successfully scale their digital workforce. Yet, in today’s chaotic global climate the need to scale is crucial for survival. This is the motivation behind Tangentia’s development of their TIA Digital Worker, a cloud-based automation system that let’s you choose how much bot service you need and when you need it. The TIA Digital Worker is software that takes advantage of everything AI, RPA and machine learning (ML) have to offer. When you embrace the cloud-based TIA Digital Worker, you will be able to take full advantage of the service without the hassle of on-premise hardware and the difficulty that comes with scaling to meet your needs. Tangentia makes it possible for you to purchase full-time bot usage or to purchase bot usage for just a few hours a day. Scale those bot hours up or down as needed to maximize automation without overpaying. Bot usage is charged on a monthly basis, and there are peak hours (10 am to 5 pm) and non-peak hours that allow you to manage your use of the bots for maximum benefit at minimum cost. Best of all, the benefits of TIA Digital Worker go beyond the power to scale. Efficiency skyrockets as employees are freed up to focus on tasks that have more value for the organization. This includes more time spent on innovation and increased customer interaction and satisfaction. Additional benefits include: The use of the TIA Digital Worker also puts you in the right position to take full advantage of hyperautomation, which takes this end-to-end automation and adds a level of intelligence to it that is capable of capturing and analyzing data in real time to support decision-making within the organization. With a constantly changing global business environment and increasing demands on organizations to meet customer needs, increase productivity and cut costs, the time to adopt automation is now.
Embrace the Fractional Digital Worker (or Bot-as-a-Service) and Empower Your Organization
The Need for Scalability
The Power of the TIA Digital Worker
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Tangentia receives Automation Anywhere’s IMEA Partner Awards 2020 for “Excellence in Business Process Automation – India” award
Tangentia is awarded “Excellence in Business Process Automation 2020 – IMEA” from Automation Anywhere.
At Tangentia, we are proud to announce we are the recipient of the “Excellence in Business Process Automation – India” award as part of Automation Anywhere’s esteemed IMEA Partner Awards 2020.
As a leader in Robotic Process Automation (RPA), Automation Anywhere is dedicated to helping organizations around the world move into the 21st century by creating innovative Intelligent Digital Workforce’s that will automate the fundamental processes they need to operate. As an Automation Anywhere partner, Tangentia has its finger on the pulse of agile digital transformation, thinking outside the box and delivering innovative solutions on a global scale.
The excellence award is a testament to Tangentia’s vision and leadership in the intelligent automation category and our dedication to customer experience, which is at the core of everything we do. This is in large part thanks to our work with Automation Anywhere. “We hold our partnership with Automation Anywhere in high regard,” says Tangentia CEO Vijay Thomas. “It has helped us provide even more value to our customers through the creative use of cognitive bots and our proven ‘global boutique’ deliver model. This award reinforces our commitment to RPA, helping organizations with their digital transformations and partnership with Automation Anywhere.”
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Tangentia is a Platinum Partner of IBM and well as partners with Automation Anywhere, UI Path, Blue Prism, Adobe, Microsoft, Salesforce, Amazon and leading enterprise software vendors. We work with customers globally with offices in Canada and India to implement their RPA strategies using an agile methodology.
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How Cloud EDI Can Transform Business Invoice Reconciliation
How Cloud EDI Can Transform Business Invoice Reconciliation
It’s no secret that automation is a hot topic right now in virtually every industry. The ability to use software to save employee hours and costs and defer that burden to a machine that can process tasks in a fraction of a second is essential for any business with low-profit margins, like the restaurant industry.
After all, every task is critical, and every second counts when your employees are on the clock. And when it comes to finance processes like invoice reconciliation, EDI and automation are rapidly changing the way companies approach these tasks.
This article will explore EDI and invoice reconciliation, and how adding EDI can benefit your business over the long run.
How Automated Invoice Reconciliation Can Benefit Your Company
Any process that a human can do, a machine can do faster and more efficiently, even tasks vital to a business’s profitability, like invoice reconciliation. It is essential to reconcile your invoices as accurately as possible. Doing so will reap the following benefits for your company:
- Saving work hours. Pre-automation, businesses will assign multiple employees to sift through invoices for hours at a time. With automation, these same employees can be contributing to other tasks, while EDI software reconciles the invoices for them.
- Reduce invoice errors. People make errors all the time, even best our best intentions. Invoice errors can profoundly negatively impact a business, from overpaying/underpaying a supplier to not billing a client correctly. The software will not make these same mistakes as all values are based on computer calculations and checks and balances are in place.
- Reconcile many invoices simultaneously. Humans can only process one invoice at a time. The software can process invoices in a fraction of a second. By reconciling many invoices quickly, you will save valuable employee hours.
- Prioritize other more critical business processes. By automating invoice reconciliation, you can re-assign your human employees to other tasks. Every task needs to be prioritized for maximum efficiency to ensure maximum profits.
- Establishes precedence for more automation. Automation saves money, especially when a whole business process can be automated, as in the case of EDI.
- Cloud-stored data. Even the best office practices of data storage are no match for cloud-based storage. Cloud data can be accessed at any time, in any location, as long as you have online or offline access to your data. The same cannot be stated for data locked in an office. By utilizing cloud storage, EDI allows you to save copies of reconciled invoices, and check the reconciliation process for errors when you need to.
The Value of EDI and Invoice Reconciliation
Companies are using automated invoice reconciliation to scale up their business processes, especially in centralized billing. If you own or operate several establishments, you will need to process invoices from multiple locations quickly and efficiently. EDI allows you to do this, even if your various locations are being run independently by different managers.
By using EDI and automating the manual collection of data, you can reduce processing errors and increase efficiency when reconciling invoices. Messy handwriting, wrong inputs, and scanning issues are no longer a problem. You can enter all the pertinent information into a terminal, generate an invoice electronically, and send a copy to a centralized office for automated reconciliation.
Automated EDI is one form of IT management that is transforming business infrastructure and processes. Automation reduces complexity and increases efficiencies that can affect whole work teams, replacing manual, error-prone processes, and saving many more useful employee hours spent on other tasks.
Seamless EDI and Business Automation Starts With Tangentia
How is your company leveraging powerful cloud EDI functionality and automation to transform your invoice reconciliation processes?
Tangentia provides digital solutions for businesses of all sizes. If you’re looking to kickstart your automation journey, we can help. Get in touch with one of our EDI specialists today to get started.
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Tangentia is a Platinum Partner of IBM and well as partners with Automation Anywhere, UI Path, Blue Prism, Adobe, Microsoft, Salesforce, Amazon and leading enterprise software vendors. We work with customers globally with offices in Canada and India to implement their RPA strategies using an agile methodology.
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Making Automation More Intelligent with Hyperautomation
Making Automation More Intelligent with Hyperautomation
Automation is leading the technological revolution of the early 21 st century. Tools like artificial intelligence, robotic process automation (RPA), and machine learning (ML) have been developed and adopted by many industries to automate and streamline tasks and processes. This frees up employees to engage in more meaningful work. However, Gartner argues that RPA and similar tools are not enough on their own. Instead, Gartner believes organizations need to adopt the concept of hyperautomation, which they labeled the No. 1 technology trend of 2020.
What Is Hyperautomation?
Automation has gone through an evolution over the past few years. It began with the automation of simple tasks, then moved on to the automation of individual processes, then progressed to automation across multiple processes. Hyperautomation is now taking the concept of automation to the next stage of its evolution.
Hyperautomation is a term that was introduced by Gartner. It encompasses a combination of complementary automation technologies – RPA, AI, ML, and intelligent business management software (iBPMS) – that together take the automation of business processes beyond what any single automation tool can offer.
What Hyperautomation Can Do?
RPA is confined to interpreting structured data based on a set of established rules. This limits RPA’s ability to deal with more complex data analysis. However, hyperautomation can handle unstructured data, in addition to structured data, which turns it into a powerful analytical tool.It uses AI and ML to learn as new data comes in and outcomes change.
What this means for organizations is simple. Hyperautomation will allow you to provide an end-to-end solution that goes beyond just automating repetitive tasks. Instead, it provides intelligent monitoring and analysis that has the ability to assess and reassess data across multiple systems and departments in order to augment and support decision-making. And the best part is that this is all done in real-time. Hyperautomation analyzes the data as it flows in,which means decisions can be made in a timely manner.
The capabilities of hyperautomation are so powerful that it can result in the development of what Gartner has termed a digital twin of the organization (DTO). A digital twin is a system that all organizational departments and interested parties can connect to in order to get the information they need. This eliminates the need for multiple channels through which data is delivered and allows hyperautomation to provide ongoing intelligence that drives business decisions by making it easier to see opportunities as they arise.
The result? Resource optimization, lower costs, improved employee satisfaction, enhanced customer relationships, and increased revenues. Hyperautomation will also make your organization more agile, providing the ability to change processes as required to keep up with internal organizational changes, industry changes, and external changes (such as the COVID-19 pandemic of 2020) that can affect operations.To learn more about what hyperautomation can do for your organization, contact Tangentia today.
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Tangentia is a Platinum Partner of IBM and well as partners with Automation Anywhere, UI Path, Blue Prism, Adobe, Microsoft, Salesforce, Amazon and leading enterprise software vendors. We work with customers globally with offices in Canada and India to implement their RPA strategies using an agile methodology.
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A Quick Guide to Warehouse Inventory Management in 2020
A Quick Guide to Warehouse Inventory Management in 2020
The holidays are fast approaching, and that means retailers and wholesalers must be efficient in organizing their products and managing the inventory of their products.
Depending on the size of your operation, how you manage your products may differ. However, warehouse inventory management is not just a requirement for compliance with SEC regulations and the Sarbanes-Oxley Act (SOX) for public companies—it’s crucial to the success of any retail company.
We’ve put together this brief guide to help you understand the basics of warehouse inventory management.
What Is Warehouse Inventory Management?
Warehouse inventory management is the system used to organize and track all of the company’s owned products. For warehouse operations, this helps to ensure the right level of inventory is in the right place at the right time. Inventory is then converted to revenue once it’s sold.
In the United States, manufacturers, retailers, and merchant wholesalers carried more than $1.9 trillion in inventory in June 2018, according to the U.S. Census Bureau.
Accurately evaluating the inventory for the company’s balance sheet requires either physical stock count or an automated inventory system that creates an accurate record of each inventory-related transaction.
This quantitative product management differs slightly from a company’s warehouse management system (WMS), an umbrella term that supports the entire operation of a warehouse, including inventory management.
The best warehouse inventory management systems keep track of products and provide actionable business intelligence, such as identifying trends in product performance and sending reorder notifications when stock is low.
Current warehouse inventory management systems are outdated and often haven’t embraced everything automation has to offer.
Features of Inventory Management
There are many steps involved in warehouse inventory management, some of which include:
- Picking and packing
- Shipping
- Managing locations
- Receiving orders
- Tracking inventory levels
- Cycle counting
- Generating reports
- Providing business insights
What Are the Different Types of Inventory Management?
Manual
Every step of the delivery, tracking, loading, and data manipulation is done by workers. This manual system can increase the risk of human error at any point in the inventory management process. If there is ever a mistake, the only method of resolving the problem is another manual re-do.
Another downside to this type of inventory management is its unsustainability for more significant warehouse operations. Without computerized report generation, companies may see difficulties in turning paper-based information into useful data.
Barcode
This system uses the familiar label of black stripes that are affixed to the product, packaging, or pallet. Using wearable barcode readers, workers can speed up warehouse inventory management and save seconds scanning per item. This digital format is efficient and accurate by counting goods in real-time.
RFID
Radiofrequency identification tags are found in two configurations: active and passive. Active systems use battery-operated tag readers located throughout a warehouse and updates of inventory count and location. Passive systems are read-only when someone activates the readers through hand-held devices. Passive technology can be read at up to 40 feet, while active readers are effective up to 300 feet, but both systems automatically record inventory.
Warehouse Robots
With growing advancements in technology and automation, companies are starting to turn to optical systems mounted on the ground or aerial platforms. These systems use machine learning to read existing labels without barcodes or RFID and maintain accurate, up-to-date inventory.
Warehouse Inventory Automation: Is This the New Norm?
Modern supply chains are more complex than ever. Traditional manual processes are no longer viable for businesses that want to optimize workflows and reduce wasted resources.
Automation is the natural solution to these problems. It’s ideal for individual warehouses or companies that support numerous locations across the entire supply chain.
Effective fulfillment requires sophisticated solutions that are able to predict trends, make actionable recommendations, and increase the visibility of potential issues before they turn into larger problems.
Successful manufacturers, 3PLs, and retailers know the importance of optimized supply chains. That’s why they’ve heavily invested in cloud-based automation solutions for their supply chains.
Automate Your Warehouse Inventory Management With Tangentia
Here at Tangentia, we understand the transformative difference automated solutions can make for your business.
When you’re processing hundreds or thousands of pallets or cartons per day, automated processes can significantly save time, effort, and costs. For many retail companies, creating greater warehouse inventory management efficiency translates to a multi-million dollar impact.
Are you interested in learning more about warehouse inventory management automation? Get in touch with Tangentia today to learn more.
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Tangentia is a Platinum Partner of IBM and well as partners with Automation Anywhere, UI Path, Blue Prism, Adobe, Microsoft, Salesforce, Amazon and leading enterprise software vendors. We work with customers globally with offices in Canada and India to implement their RPA strategies using an agile methodology.
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Monthly Tangentia Byte October 2020
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5 Ways to Prepare for the Holiday Season in the Age of the New Norm
5 Ways to Prepare for the Holiday Season in the Age of the New Norm
The world’s a much different place than it was over eight months ago. Supply chains continue to be tested, manufacturing is still playing catch up, and digital transformations are no longer a luxury—they’re essential. Businesses in all industries find themselves at a crossroads: embrace digital technologies or die.
And with the 2020 holiday season fast approaching, it’s no secret that this will be a holiday season unlike anything we’ve ever seen.
But what can you do to prepare? And how can you ensure your business is ready to capitalize on this new norm?
1. Expand Your Ecommerce Capabilities
The best way to protect your business is to expand your ecommerce capabilities. We are living in a new world, and that means a holiday season full of unknowns.
The days of selling your products through a single channel are gone. Successful ecommerce sellers and brands are already focusing on a multi-channel approach.
But what does this mean? Your company needs to explore all avenues—whether that’s selling through brick and mortar retailers, Amazon, dropshipping, or something else. Choice is king today, and you need to give your customers the luxury of choice.
The new push for digital has made this easier than ever. You can easily configure your existing systems to meet the trading requirements of new channels, ensure your products are properly specked, and ready for shipment come the holiday season.
But don’t wait too long. You need to get accepted and onboarded in the system before it’s too late.
2. Ensure Your EDI System Is Up to Speed
You rely on your cloud EDI system to do a lot of the heavy lifting for your business. It keeps you compliant with your trading partner’s requirements, streamlines and automates workflows, and ensures your data is compatible and standardized.
You need to act quickly before the busy holiday season, and that means having an integrated EDI system that keeps up with changing demand.
Take the time now to assess your current EDI system to see whether it’s meeting your needs, can cope with increasing holiday demand, and future shopping trends in the ever-evolving world of ecommerce.
3. Optimize Your Inventory NOW
You need to start optimizing your inventory immediately to avoid getting blindsided when the holiday season hits.
Remember, your retail trading partners are overworked, short-staffed, and struggling to cope with increasing demand.
Take the time to optimize your inventory. Look at what items are low in stock (or at risk of going out of stock). Go the extra mile and tell retailers what products they should restock based on your sell-through and inventory data.
4. Be Wary of New Retail Relationships
Many businesses have forged new relationships with retailers that were more prepared for this new digital-first world.
But keep in mind, these new relationships are still an unknown. It’s important to protect your business by diversifying and not over-relying on any single new retailer too much.
Make sure you communicate with your trading partners at all times, so you can meet their trading requirements, fill orders, and work through hiccups as they occur.
5. Be Prepared for the Unknown
Experts will try and predict this holiday season—but the truth is? We don’t know what’s going to happen. This is uncharted territory in the digital age.
Will consumers flock to brick and mortar stores, malls, and other popular holiday locations? Or will they go all-in with digital?
The best thing you can do is to prepare for these trends. Here’s what we recommend:
- Ensure you have enough merchandise to restock retailers should they sell through initial orders
- Have a stock replenishment plan in place with your retailers
- Develop a rock-solid fulfillment strategy that leverages a powerful fully integrated EDI system, sets expectations with retailers, and keeps shipments on time and on budget.
Need Help Preparing for the 2020 Holiday Season? Tangentia Can Help
The 2020 holiday season promises to be an exciting one, for one reason or another. Here at Tangentia, we’ve been helping our clients optimize their cloud EDI systems in preparation.
Are you looking to do more with your EDI system? Get in touch with our EDI specialists to see how you can leverage enhanced functionality, automation, and more to improve your workflows.
Get Started Today
Tangentia is a Platinum Partner of IBM and well as partners with Automation Anywhere, UI Path, Blue Prism, Adobe, Microsoft, Salesforce, Amazon and leading enterprise software vendors. We work with customers globally with offices in Canada and India to implement their RPA strategies using an agile methodology.
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How AI Can Support the New (and Old) Way of Learning
How AI Can Support the New (and Old) Way of Learning
When COVID-19 made its presence know in early 2020, everything ground to a halt – including school. A whopping 1.6 billion children in 191 countries were out of the classroom for the remainder of their school year, with parents trying desperately to help them learn at home. Meanwhile, education institutions, private schools and teachers around the world have been scrambling to map out a strategy for bringing kids back to school in the fall. Those strategies are now in place and kids are going back.
The development of the new back-to-school strategy has created the need to adopt technology that will support remote learning. And while many schools hope to see their students back in the classroom, the reality is often a hybrid model of learning, with some of it done remotely, or a full remote learning schedule. Fortunately, the technology exists to make this remote learning journey a smooth one.
RPA to the Rescue
AI In Education & Private School Learning Environments Not long ago, it was thought that the adoption of artificial intelligence (AI) technology in the classroom would lag far behind that of other industries. However, the need for remote learning that COVID-19 has created is shining new light on the need for AI technology to support learning.
Fortunately, AI, along with the Internet of Things (IoT), has advanced enough to become a powerful tool for education systems, the teachers they employ, and the students they educate. Simply put, AI can benefit the teachers and the students in many ways.
Teacher Benefits
AI can help teachers, whether they are teaching in the classroom or remotely. According to McKinsey, teachers work 50 hours a week and only 49% of that time is spent interacting with students. In addition, 20%-40% of those hours are spent on tasks that could easily be automated with the technology that currently exists. That is time teachers could be using to
improve the student experience and provide them with higher quality teaching.
Tasks that can be automated include administration, preparation, and student evaluation and activities that directly support student learning. This would benefit students whether they are learning in the classroom or online.
Student Benefits
The use of AI and chatbot technology can bring immense benefit to students, either in the classroom or remotely. This technology makes it possible for teachers to personalize the learning of every child they teach. This tailored learning approach will take into account personalities, learning disabilities, learning styles, and interests to create a unique and rewarding experience each and every student.
AI can also act as a teaching assistant, with chatbots available 24/7 to answer student questions as they arise. This means a child doing work at 8:00 pm can ask a question if they get stuck on a problem and receive an immediate answer.
Student safety is also a major issue when it comes to going back to the physical classroom during the COVID-19 pandemic. AI can be used along with IoT to connect devices with cameras and sensors to gather data in real-time and detect unsafe situations as they unfold. Alerts can be sent to teachers and staff, who are not able to monitor every child at every moment,
allowing them to respond and ensure a safe environment for everyone.
Ultimately, the technology that is available to education administrations can support teachers and students in ways that can help them maximize their time, improve outcomes, and increase safety. With student needs growing more complex and no way of knowing how long this current pandemic will last, the time to adopt AI in the classroom, whether physical or virtual, is now.
Learn more about Tangentia’s TIA (Intelligent Automation) Education platform and discover how to the harness the power of AI to streamline processes, support students and enable
learning.
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Tangentia is a Platinum Partner of IBM and well as partners with Automation Anywhere, UI Path, Blue Prism, Adobe, Microsoft, Salesforce, Amazon and leading enterprise software vendors. We work with customers globally with offices in Canada and India to implement their RPA strategies using an agile methodology.
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