Monthly Tangentia Byte February 2021

  • Monthly Tangentia Byte
    February 2021







Tangentia is proud to announce that we are the recipient of the “2020 IBM Partner of the Year” award as part of the 2020 Tech Data Canada IBM Partner Awards. We are dedicated to working with IBM in bringing the latest technological advancements to our customers and we couldn’t accomplish that without the dedication and value we receive from Tech Data, our preferred distribution partner for IBM.

Meet our Bots: Get Tangentia Intelligent Automation (TiA) Bots Working For You
Empower your organization with a digital workforce and improve efficiencies. Our TiA Bots have been designed specifically to automate core high-volume processes that require low speech recognition, are rules-based, and require digital input or triggers.
TiA for COVID-19 Assessment: Help Keep Your Campus Safe with AI
The superior voice capabilities of TiA make it possible to screen students for COVID remotely, conducting a quick assessment of whether it is safe for them to be on campus and providing them with the support and resources they need during the pandemic.

EDI + RPA Webinar, Canada
EDI helps streamline your trading partner and supply chain interactions — but why let the business automation stop there?

Join us for our EDI+RPA webinar for Canada on March 16, 3:00 – 3:45 PM EST
EDI + RPA Webinar, India
With the power of RPA, you can extend your automation capabilities by automating more of your core business functions.
Join us for our EDI+RPA webinar for India on March 25, 4:30 – 5:15 PM IST
The Jigyasa 2021 Grand Finale is here! Join us live in Goa or via Facebook, LinkedIn and YouTube as we stream this exciting event live all the way from Goa, INDIA
Customer Spotlight
Rollover Pet Food is a premium pet food company that’s focused on creating high-quality and healthy pet food and treats. They were looking to change providers to reduce their EDI costs and wanted to make the transition to a full cloud-based EDI solution. With Tangentia they got the solutions to their challenges by making the transitions as seamless as possible. With Tangentia, Rollover Pet Food has a trusted partner that’s just as invested in their success.







Tangentia is proud to announce that we are the recipient of the “2020 IBM Partner of the Year” award as part of the 2020 Tech Data Canada IBM Partner Awards. We are dedicated to working with IBM in bringing the latest technological advancements to our customers and we couldn’t accomplish that without the dedication and value we receive from Tech Data, our preferred distribution partner for IBM.

Meet our Bots: Get Tangentia Intelligent Automation (TiA) Bots Working For You
Empower your organization with a digital workforce and improve efficiencies. Our TiA Bots have been designed specifically to automate core high-volume processes that require low speech recognition, are rules-based, and require digital input or triggers.
TiA for COVID-19 Assessment: Help Keep Your Campus Safe with AI
The superior voice capabilities of TiA make it possible to screen students for COVID remotely, conducting a quick assessment of whether it is safe for them to be on campus and providing them with the support and resources they need during the pandemic.

EDI + RPA Webinar, Canada
EDI helps streamline your trading partner and supply chain interactions — but why let the business automation stop there?

Join us for our EDI+RPA webinar for Canada on March 16, 3:00 – 3:45 PM EST
EDI + RPA Webinar, India
With the power of RPA, you can extend your automation capabilities by automating more of your core business functions.
Join us for our EDI+RPA webinar for India on March 25, 4:30 – 5:15 PM IST
The Jigyasa 2021 Grand Finale is here! Join us live in Goa or via Facebook, LinkedIn and YouTube as we stream this exciting event live all the way from Goa, INDIA
Customer Spotlight
Rollover Pet Food is a premium pet food company that’s focused on creating high-quality and healthy pet food and treats. They were looking to change providers to reduce their EDI costs and wanted to make the transition to a full cloud-based EDI solution. With Tangentia they got the solutions to their challenges by making the transitions as seamless as possible. With Tangentia, Rollover Pet Food has a trusted partner that’s just as invested in their success.

Tangentia is recognized with the highly regarded “2020 IBM Partner of the Year” award as part of the 2020 Tech Data Canada IBM Partner Awards

  • Tangentia is recognized with the highly regarded “2020 IBM Partner of the Year” award as part of the 2020 Tech Data Canada IBM Partner Awards

Tangentia is proud to announce we are the recipient of the “2020 IBM Partner of the Year” award as part of the 2020 Tech Data Canada IBM Partner Awards. We are dedicated to working with IBM to bring the latest technological advancements to our customers and we couldn’t accomplish that without the dedication and value we receive from Tech Data, our preferred distribution partner for IBM.

The partnership award really is a testament to the value and support Tech Data brings to our team. Thanks to them, our team puts their best foot forward each and every time we work with our customers. That level of collaboration and commitment is what makes us strong and allows us to continue to deliver the value our customers have come to expect.

“Our teams have worked together very closely, and we are really excited with this honor,” says Tangentia CEO Vijay Thomas. “Rest assured, we will not rest on our laurels and will try hard to do even better this year. Special thanks to Doug and Janice for being there whenever we needed them and to the overall Tech Data team for your support over the last 15+ years.”

Get Started Today

Tangentia is a Platinum Partner of IBM and well as partners with Automation Anywhere, UI Path, Blue Prism, Adobe, Microsoft, Salesforce, Amazon and leading enterprise software vendors. We work with customers globally with offices in Canada and India to implement their RPA strategies using an agile methodology.
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ArcESB Case Study


  • Tangentia managed services for successful ArcESB migration

Since 2003, Tangentia has been a leading provider of digital transformation solutions to companies of all sizes, implementing wide-scale automation, B2B, and digital integration solutions. Among their solutions, Tangentia provides end-to-end EDI integration services, spanning B2B/EDI document exchange as well as backend ERP, WMS, Carrier System, and database integration.

With 15+ years of digital transformation experience under their belt, Tangentia has helped companies automate supply chains and streamline business activity to boost productivity, efficiency, accuracy, reliability, and security.

The Challenge:

Upgrade internal legacy technology to solve internal pain points, reduce complexities and provide customers with a more agile Tangentia Gateway SaaS cloud solution

For years, Tangentia has used IBM’s Sterling B2B Integrator to implement end-to-end integrations for clients, processing up to 2,000,000 EDI transactions per month. However, they discovered that Sterling B2B Integrator in some use cases restricted the breadth of the solutions they could offer to clients. Some of the limitations included:

  • Limited error logging meant Tangentia required a dedicated team to exclusively monitor transactions, making it resource-intensive to operate & maintain.
  • The lack of a REST API limited Tangentia’s integration flexibility and management efficiency.
  • Limited workflow capabilities forced Tangentia to develop custom C# and Python scripts to handle EDI processes.
  • Complex user interface making it time-consuming to set up new maps/connections and troubleshoot EDI issues

Tangentia decided to search for a solution that matched the processing power and scalability of Sterling while also addressing their existing pain points and providing more expansive opportunities for integrating with 3rd-party applications. Most importantly, their desired solution needed a tool that could accelerate the process of migrating away from Sterling to keep the transition overhead low.

The Solution:

ArcESB and the Maps Import Wizard

As a global digital transformation solutions provider with a widespread clientele amongst hundreds of companies, Tangentia required a sophisticated solution with the following features:

  • Robust managed file transfer capabilities with Drummond-Certified AS2, SFTP Server, and other file transfer protocol support
  • Automatic EDI translation for ANSI X12 and EDIFACT files
  • Reliable ERP, CRM, and RDBMS connectivity from within the user interface
  • API functionality to issue REST and SOAP requests
  • Detailed logging & error identification processes
  • Scalability to handle high-volume transactions
  • Intuitive EDI mapping features and time-saving UI
  • Reliable and responsive support

In ArcESB, Tangentia found a solution that exceeded their expectations for an enterprise integration platform. Not only did ArcESB meet their requirements, but it also alleviated many of the pain points that had limited their management efficiency:

“ArcESB supports web services that allow us to directly interact with databases which used to be our major limitation with IBM Sterling” said Rushabh Dharwadkar, B2B Technical Lead, Tangentia. “Another ArcESB feature that we highly value is its extensive error logging. We used to dedicate a team of seven people just for error monitoring and monitoring transactions previously.”

Seeking to avoid a costly transition period, Tangentia leveraged the ArcESB Maps Import Wizard to begin their quick and automatic migration process:

“We were able to reduce the number of maps we use throughout our projects by more than 50%. That was extremely beneficial, as it translated to fewer errors, and even easier error identification, which was a considerable sticking point for us on our old platform.”

The Results:

11 Migrations in 4 Months

At the time of writing, Tangentia has implemented ArcESB for 11 of their clients over a duration of four months — easily outpacing their expected timelines.

“Typically, our IBM Sterling implementations take four to five months, which is a major challenge for a lot of our customers who need to be EDI compliant as soon as possible. With ArcESB, we were able to migrate all 11 existing projects in just about four months, and new clients take less than two months to onboard,” Dharwadkar said.

ArcESB has also boosted Tangentia’s bottom line by automating error monitoring, allowing their engineers to focus on value-added digital transformation projects.

Perhaps most importantly, ArcESB has enabled Tangentia to offer end-to-end EDI integrations on a unified platform — while cutting EDI costs for their customers and passing on the savings. ArcESB’s affordable unlimited EDI license enabled unlimited EDI processing at a fraction of the cost.

Moving Forward: A Growing Partnership between Tangentia and ArcESB

Tangentia Gateway SaaS Portal powered by ArcESB

Tangentia and ArcESB both look to embrace the momentum and substantially set up more clients on their latest ArcESB powered Tangentia Gateway. The push towards streamlining their EDI management enhances Tangentia's ability to continue providing market-leading digital transformation solutions. Nonesuch offerings are more exciting than the new improved Generation 3 Tangentia Gateway SaaS Cloud EDI offering

“Tangentia Gateway in its latest Gen 3 release allows business users at their organization as well as their vendors and their customers to easily interact with their EDI documents without the need for specialized EDI skills. We’re now processing more than 2,000,000 files per month and continue to scale as we add customers globally” says Karen Briones, Customers Success Manager at Tangentia”

ArcESB stand-alone EDI solution configured, managed, and hosted by Tangentia

Tangentia not only uses ArcESB in their Tangentia Gateway SaaS Cloud offering but offers to resell, consulting, migration, and managed services offering for ArcESB to customers that manage their own EDI infrastructure internally.

One of Canada’s favorite ice cream manufacturers recently moved their EDI to ArcESB solution which was migrated and managed entirely by the Tangentia EDI team. The Tangentia EDI consulting team can migrate your existing EDI maps and connections from any legacy platform to ArcESB, and can be entirely managed or hosted by Tangentia.

If you’re looking for an affordable, scalable, and easy to implement EDI solution, contact Tangentia and experience the difference that a customer-focused Canadian-based team can provide. Contact:

North America

Karen Briones
EDI Customer Success Manager at Tangentia North America
kbriones@tangentia.com

Global

Rajhans Gupta
Enterprise Account Manager at Tangentia India
rgupta@tangentia.com



Get Started Today

Tangentia is a Platinum Partner of IBM and well as partners with Automation Anywhere, UI Path, Blue Prism, Adobe, Microsoft, Salesforce, Amazon and leading enterprise software vendors. We work with customers globally with offices in Canada and India to implement their RPA strategies using an agile methodology.
Read Now

Monthly Tangentia Byte January 2021

  • Monthly Tangentia Byte
    January 2021






Tangentia Byte – January 2021



RPA Adoption Set To Double in 2021, As Businesses Turn to Automation in Response to COVID-19
The global pandemic has caused a shift in the way many businesses operate and the need to streamline processes continues to be in high demand. If your business is considering automation as part of its 2021 business goals,
– we can help you on your RPA & Automation journey.
Over half (57%) of organizations expect to invest more in RPA and intelligent automation to increase employee productivity and improve the customer experience, with the number of bots projected to double in the next 12 months.

eBook Download

It’s clear the sudden shift to a modern, digital workforce has put the spotlight on transformative technologies like RPA.
Download our latest eBook and discover four key RPA trends we believe will dominate 2021.
The TiA Chatbot is a conversational AI chatbot that forms a core part of the Tangentia Intelligent Automation (TiA) platform.
Learn about how you can easily add an affordable AI-powered chatbot to your organization.

RPA is poised to explode into the scene of the Oil & Gas industry. While this advanced technology has benefited Oil & Gas in terms of speed to market and financial performance, it can do so much more.
RPA Can Help Oil & Gas Weather
Industry Volatility
Read our latest blog to discover the benefits of RPA for the Oil & Gas Industry.
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Tangentia Jigyasa 2021- Business & Technology Quiz
Tangentia Jigyasa 2021 is a national-level business and technology quizzing event held every year. Celebrating the success of the last 4 seasons, we are back this year to highlight and reward the smartest technology and business minds among college students and corporate professionals in India. 
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