Automating the Insurance Claims Process with AI from Automation Anywhere


  • Automating the Insurance Claims Process with AI from Automation Anywhere

We live in a time in which automation is taking many industries by storm. The insurance industry is perfectly poised to enjoy the advantages that automation brings to the table. This is particularly true when it comes to claims processing, which is laden with tedious and repetitive tasks that are subject to human speed and error.

In order to keep up with an ever-changing industry, it is vital that insurance companies adopt an automated approach to claims processing. Thanks to advancements in artificial intelligence (AI), automation is the perfect solution to handle the claims process. It allows companies to process claims more quickly and at a reduced cost.

How Automation Can Help

Automation makes use of AI in the form of bots (intelligent software) that are capable of processing large amounts of data quickly and efficiently. This is precisely what is required during claims processing. Here are the main benefits of using automation in claims processing:

Streamline Processing

Streamlining the claims process by automating tasks that are traditionally done manually means these tasks take less time and have no errors. Regardless of how the claim is submitted (email, phone, or another method), the information in the claim can be extracted, organized, and transmitted within seconds, making the entire process move more quickly.

Increase Satisfaction

Being able to increase the speed of claims processing increases customer satisfaction, which is the goal of every business. When the claims process is automated, customers will get their money more quickly and with less hassle than ever before. This leaves them happy at the same time as it lowers the cost of claims processing for the insurance company.

Triage Claims

Triaging claims to single out those that look suspicious is an important task that can be difficult to do manually. However, it is vital this is done to avoid paying out fraudulent claims that can cost you billions of dollars each year. Tangentia’s Automation Anywhere provides insurance companies with a means of reducing the number of fraudulent claims they process by automatically extracting claim data and identifying and isolating potentially fraudulent claims. These isolated claims can then be sent to a team that can put them under the microscope and take a deeper look.

Automate Analytics

The ability to automate analytics and insights regarding claims can help you make better decisions regarding your claims process as a whole, as well as each individual claim you process.

Best of all, the bots used in automating the claims process can be customized based on industry segment and the tasks you want them to perform. They can be programmed to handle any level of claims processing, whether you want them to take over the entire claims process from beginning to end, making the final decision on each claim and making the payout, or just certain parts of it, leaving the final claims decision up to the claims adjustor.

Want to learn more about Automation Anywhere and what it can do for your claims process? Reach out to our Tangentia team today. We’d love to hear from you.

Get Started Today

Tangentia is a Platinum Partner of IBM and well as partners with Automation Anywhere, UI Path, Blue Prism, Adobe, Microsoft, Salesforce, Amazon and leading enterprise software vendors. We work with customers globally with offices in Canada and India to implement their RPA strategies using an agile methodology.
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Monthly Tangentia Byte February 2021

  • Monthly Tangentia Byte
    February 2021







Tangentia is proud to announce that we are the recipient of the “2020 IBM Partner of the Year” award as part of the 2020 Tech Data Canada IBM Partner Awards. We are dedicated to working with IBM in bringing the latest technological advancements to our customers and we couldn’t accomplish that without the dedication and value we receive from Tech Data, our preferred distribution partner for IBM.

Meet our Bots: Get Tangentia Intelligent Automation (TiA) Bots Working For You
Empower your organization with a digital workforce and improve efficiencies. Our TiA Bots have been designed specifically to automate core high-volume processes that require low speech recognition, are rules-based, and require digital input or triggers.
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EDI + RPA Webinar, Canada
EDI helps streamline your trading partner and supply chain interactions — but why let the business automation stop there?

Join us for our EDI+RPA webinar for Canada on March 16, 3:00 – 3:45 PM EST
EDI + RPA Webinar, India
With the power of RPA, you can extend your automation capabilities by automating more of your core business functions.
Join us for our EDI+RPA webinar for India on March 25, 4:30 – 5:15 PM IST
The Jigyasa 2021 Grand Finale is here! Join us live in Goa or via Facebook, LinkedIn and YouTube as we stream this exciting event live all the way from Goa, INDIA
Customer Spotlight
Rollover Pet Food is a premium pet food company that’s focused on creating high-quality and healthy pet food and treats. They were looking to change providers to reduce their EDI costs and wanted to make the transition to a full cloud-based EDI solution. With Tangentia they got the solutions to their challenges by making the transitions as seamless as possible. With Tangentia, Rollover Pet Food has a trusted partner that’s just as invested in their success.







Tangentia is proud to announce that we are the recipient of the “2020 IBM Partner of the Year” award as part of the 2020 Tech Data Canada IBM Partner Awards. We are dedicated to working with IBM in bringing the latest technological advancements to our customers and we couldn’t accomplish that without the dedication and value we receive from Tech Data, our preferred distribution partner for IBM.

Meet our Bots: Get Tangentia Intelligent Automation (TiA) Bots Working For You
Empower your organization with a digital workforce and improve efficiencies. Our TiA Bots have been designed specifically to automate core high-volume processes that require low speech recognition, are rules-based, and require digital input or triggers.
TiA for COVID-19 Assessment: Help Keep Your Campus Safe with AI
The superior voice capabilities of TiA make it possible to screen students for COVID remotely, conducting a quick assessment of whether it is safe for them to be on campus and providing them with the support and resources they need during the pandemic.

EDI + RPA Webinar, Canada
EDI helps streamline your trading partner and supply chain interactions — but why let the business automation stop there?

Join us for our EDI+RPA webinar for Canada on March 16, 3:00 – 3:45 PM EST
EDI + RPA Webinar, India
With the power of RPA, you can extend your automation capabilities by automating more of your core business functions.
Join us for our EDI+RPA webinar for India on March 25, 4:30 – 5:15 PM IST
The Jigyasa 2021 Grand Finale is here! Join us live in Goa or via Facebook, LinkedIn and YouTube as we stream this exciting event live all the way from Goa, INDIA
Customer Spotlight
Rollover Pet Food is a premium pet food company that’s focused on creating high-quality and healthy pet food and treats. They were looking to change providers to reduce their EDI costs and wanted to make the transition to a full cloud-based EDI solution. With Tangentia they got the solutions to their challenges by making the transitions as seamless as possible. With Tangentia, Rollover Pet Food has a trusted partner that’s just as invested in their success.

Tangentia is recognized with the highly regarded “2020 IBM Partner of the Year” award as part of the 2020 Tech Data Canada IBM Partner Awards

  • Tangentia is recognized with the highly regarded “2020 IBM Partner of the Year” award as part of the 2020 Tech Data Canada IBM Partner Awards

Tangentia is proud to announce we are the recipient of the “2020 IBM Partner of the Year” award as part of the 2020 Tech Data Canada IBM Partner Awards. We are dedicated to working with IBM to bring the latest technological advancements to our customers and we couldn’t accomplish that without the dedication and value we receive from Tech Data, our preferred distribution partner for IBM.

The partnership award really is a testament to the value and support Tech Data brings to our team. Thanks to them, our team puts their best foot forward each and every time we work with our customers. That level of collaboration and commitment is what makes us strong and allows us to continue to deliver the value our customers have come to expect.

“Our teams have worked together very closely, and we are really excited with this honor,” says Tangentia CEO Vijay Thomas. “Rest assured, we will not rest on our laurels and will try hard to do even better this year. Special thanks to Doug and Janice for being there whenever we needed them and to the overall Tech Data team for your support over the last 15+ years.”

Get Started Today

Tangentia is a Platinum Partner of IBM and well as partners with Automation Anywhere, UI Path, Blue Prism, Adobe, Microsoft, Salesforce, Amazon and leading enterprise software vendors. We work with customers globally with offices in Canada and India to implement their RPA strategies using an agile methodology.
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ArcESB Case Study


  • Tangentia managed services for successful ArcESB migration

Since 2003, Tangentia has been a leading provider of digital transformation solutions to companies of all sizes, implementing wide-scale automation, B2B, and digital integration solutions. Among their solutions, Tangentia provides end-to-end EDI integration services, spanning B2B/EDI document exchange as well as backend ERP, WMS, Carrier System, and database integration.

With 15+ years of digital transformation experience under their belt, Tangentia has helped companies automate supply chains and streamline business activity to boost productivity, efficiency, accuracy, reliability, and security.

The Challenge:

Upgrade internal legacy technology to solve internal pain points, reduce complexities and provide customers with a more agile Tangentia Gateway SaaS cloud solution

For years, Tangentia has used IBM’s Sterling B2B Integrator to implement end-to-end integrations for clients, processing up to 2,000,000 EDI transactions per month. However, they discovered that Sterling B2B Integrator in some use cases restricted the breadth of the solutions they could offer to clients. Some of the limitations included:

  • Limited error logging meant Tangentia required a dedicated team to exclusively monitor transactions, making it resource-intensive to operate & maintain.
  • The lack of a REST API limited Tangentia’s integration flexibility and management efficiency.
  • Limited workflow capabilities forced Tangentia to develop custom C# and Python scripts to handle EDI processes.
  • Complex user interface making it time-consuming to set up new maps/connections and troubleshoot EDI issues

Tangentia decided to search for a solution that matched the processing power and scalability of Sterling while also addressing their existing pain points and providing more expansive opportunities for integrating with 3rd-party applications. Most importantly, their desired solution needed a tool that could accelerate the process of migrating away from Sterling to keep the transition overhead low.

The Solution:

ArcESB and the Maps Import Wizard

As a global digital transformation solutions provider with a widespread clientele amongst hundreds of companies, Tangentia required a sophisticated solution with the following features:

  • Robust managed file transfer capabilities with Drummond-Certified AS2, SFTP Server, and other file transfer protocol support
  • Automatic EDI translation for ANSI X12 and EDIFACT files
  • Reliable ERP, CRM, and RDBMS connectivity from within the user interface
  • API functionality to issue REST and SOAP requests
  • Detailed logging & error identification processes
  • Scalability to handle high-volume transactions
  • Intuitive EDI mapping features and time-saving UI
  • Reliable and responsive support

In ArcESB, Tangentia found a solution that exceeded their expectations for an enterprise integration platform. Not only did ArcESB meet their requirements, but it also alleviated many of the pain points that had limited their management efficiency:

“ArcESB supports web services that allow us to directly interact with databases which used to be our major limitation with IBM Sterling” said Rushabh Dharwadkar, B2B Technical Lead, Tangentia. “Another ArcESB feature that we highly value is its extensive error logging. We used to dedicate a team of seven people just for error monitoring and monitoring transactions previously.”

Seeking to avoid a costly transition period, Tangentia leveraged the ArcESB Maps Import Wizard to begin their quick and automatic migration process:

“We were able to reduce the number of maps we use throughout our projects by more than 50%. That was extremely beneficial, as it translated to fewer errors, and even easier error identification, which was a considerable sticking point for us on our old platform.”

The Results:

11 Migrations in 4 Months

At the time of writing, Tangentia has implemented ArcESB for 11 of their clients over a duration of four months — easily outpacing their expected timelines.

“Typically, our IBM Sterling implementations take four to five months, which is a major challenge for a lot of our customers who need to be EDI compliant as soon as possible. With ArcESB, we were able to migrate all 11 existing projects in just about four months, and new clients take less than two months to onboard,” Dharwadkar said.

ArcESB has also boosted Tangentia’s bottom line by automating error monitoring, allowing their engineers to focus on value-added digital transformation projects.

Perhaps most importantly, ArcESB has enabled Tangentia to offer end-to-end EDI integrations on a unified platform — while cutting EDI costs for their customers and passing on the savings. ArcESB’s affordable unlimited EDI license enabled unlimited EDI processing at a fraction of the cost.

Moving Forward: A Growing Partnership between Tangentia and ArcESB

Tangentia Gateway SaaS Portal powered by ArcESB

Tangentia and ArcESB both look to embrace the momentum and substantially set up more clients on their latest ArcESB powered Tangentia Gateway. The push towards streamlining their EDI management enhances Tangentia's ability to continue providing market-leading digital transformation solutions. Nonesuch offerings are more exciting than the new improved Generation 3 Tangentia Gateway SaaS Cloud EDI offering

“Tangentia Gateway in its latest Gen 3 release allows business users at their organization as well as their vendors and their customers to easily interact with their EDI documents without the need for specialized EDI skills. We’re now processing more than 2,000,000 files per month and continue to scale as we add customers globally” says Karen Briones, Customers Success Manager at Tangentia”

ArcESB stand-alone EDI solution configured, managed, and hosted by Tangentia

Tangentia not only uses ArcESB in their Tangentia Gateway SaaS Cloud offering but offers to resell, consulting, migration, and managed services offering for ArcESB to customers that manage their own EDI infrastructure internally.

One of Canada’s favorite ice cream manufacturers recently moved their EDI to ArcESB solution which was migrated and managed entirely by the Tangentia EDI team. The Tangentia EDI consulting team can migrate your existing EDI maps and connections from any legacy platform to ArcESB, and can be entirely managed or hosted by Tangentia.

If you’re looking for an affordable, scalable, and easy to implement EDI solution, contact Tangentia and experience the difference that a customer-focused Canadian-based team can provide. Contact:

North America

Karen Briones
EDI Customer Success Manager at Tangentia North America
kbriones@tangentia.com

Global

Rajhans Gupta
Enterprise Account Manager at Tangentia India
rgupta@tangentia.com



Get Started Today

Tangentia is a Platinum Partner of IBM and well as partners with Automation Anywhere, UI Path, Blue Prism, Adobe, Microsoft, Salesforce, Amazon and leading enterprise software vendors. We work with customers globally with offices in Canada and India to implement their RPA strategies using an agile methodology.
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Monthly Tangentia Byte January 2021

  • Monthly Tangentia Byte
    January 2021






Tangentia Byte – January 2021



RPA Adoption Set To Double in 2021, As Businesses Turn to Automation in Response to COVID-19
The global pandemic has caused a shift in the way many businesses operate and the need to streamline processes continues to be in high demand. If your business is considering automation as part of its 2021 business goals,
– we can help you on your RPA & Automation journey.
Over half (57%) of organizations expect to invest more in RPA and intelligent automation to increase employee productivity and improve the customer experience, with the number of bots projected to double in the next 12 months.

eBook Download

It’s clear the sudden shift to a modern, digital workforce has put the spotlight on transformative technologies like RPA.
Download our latest eBook and discover four key RPA trends we believe will dominate 2021.
The TiA Chatbot is a conversational AI chatbot that forms a core part of the Tangentia Intelligent Automation (TiA) platform.
Learn about how you can easily add an affordable AI-powered chatbot to your organization.

RPA is poised to explode into the scene of the Oil & Gas industry. While this advanced technology has benefited Oil & Gas in terms of speed to market and financial performance, it can do so much more.
RPA Can Help Oil & Gas Weather
Industry Volatility
Read our latest blog to discover the benefits of RPA for the Oil & Gas Industry.
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Tangentia Jigyasa 2021- Business & Technology Quiz
Tangentia Jigyasa 2021 is a national-level business and technology quizzing event held every year. Celebrating the success of the last 4 seasons, we are back this year to highlight and reward the smartest technology and business minds among college students and corporate professionals in India. 
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Monthly Tangentia Byte December 2020

  • Monthly Tangentia Byte
    December 2020






Tangentia Byte – December 2020



Making an impact with our latest “AIM FOR IMPACT” branding campaign
“AIM FOR IMPACT” supports the global push for rapid digital transformations. Our new campaign uses animal symbology to emphasize the need for adaptability and change. We urge businesses to view and use the COVID-19 pandemic as an opportunity to achieve their full potential by adopting transformative technologies, such as Robotic Process Automation (RPA) & Artificial Intelligence (AI). 

“COVID-19 has single-handedly been the biggest influencer of digital transformation to date, and businesses that do not adopt efficient and agile digital solutions will stand to lose out on future growth opportunities and run the risk of becoming stagnant or extinct,” said Vijay Thomas, CEO of Tangentia.
Ants, tiny as they are, teach us efficiency and are driven to attain value out of their processes. As a leading RPA solutions provider, we at Tangentia aim to improve the operational efficiency of your business.
Aspire to drive more value with Tangentia RPA Solution.

Like the honey bee who work systematically and seamlessly to ensure productivity, our bots have proven to streamline tedious and repetitive human tasks for increased efficiency. With our AI Solutions, you can innovate and maintain your competitive edge.
Similar to the spider who masters the art of connectivity through the integration of the web, our Cloud EDI Solutions ensure seamless integration of your EDI data with your internal business applications that improve the way your company exchanges data.

Expand Your Workforce Without Expanding Budgets
Download our datasheet to learn how Tangentia can simplify the process of implementing and configuring your Automation Anywhere solutions.
Exclusive Automation Anywhere discount expires December 31st.
Embrace the Fractional Digital Workforce for 2021
The use of bots for businesses of all sizes to help perform simple, repetitive mundane tasks has gained popularity in 2020.
Read our latest blog to learn how you can utilize bots-as-a-service and increase efficiencies for your business.

Get e-Invoicing Compliant in 10 Days Guaranteed!
The mandatory GST compliance deadline is fast approaching. Have you got your e-Invoicing compliant yet?
Read to know how Tangentia e-Invoicing Gateway (TEG) can help you become IRN and GST compliant in time for the January 1, 2021 deadline.
TiA Industry Accelerator (IA) for FASTag
FASTag has been made mandatory for four-wheelers beginning January 1, 2021. Have you got TiA Industry Accelerator (IA) to serve the needs for it?

Read how you can use TiA IA to streamline and automate your FASTag-enabled processes at your automotive dealership.






Tangentia Byte – December 2020



Making an impact with our latest “AIM FOR IMPACT” branding campaign
“AIM FOR IMPACT” supports the global push for rapid digital transformations. Our new campaign uses animal symbology to emphasize the need for adaptability and change. We urge businesses to view and use the COVID-19 pandemic as an opportunity to achieve their full potential by adopting transformative technologies, such as Robotic Process Automation (RPA) & Artificial Intelligence (AI). 

“COVID-19 has single-handedly been the biggest influencer of digital transformation to date, and businesses that do not adopt efficient and agile digital solutions will stand to lose out on future growth opportunities and run the risk of becoming stagnant or extinct,” said Vijay Thomas, CEO of Tangentia.
Ants, tiny as they are, teach us efficiency and are driven to attain value out of their processes. As a leading RPA solutions provider, we at Tangentia aim to improve the operational efficiency of your business.
Aspire to drive more value with Tangentia RPA Solution.

Like the honey bee who work systematically and seamlessly to ensure productivity, our bots have proven to streamline tedious and repetitive human tasks for increased efficiency. With our AI Solutions, you can innovate and maintain your competitive edge.
Similar to the spider who masters the art of connectivity through the integration of the web, our Cloud EDI Solutions ensure seamless integration of your EDI data with your internal business applications that improve the way your company exchanges data.

Expand Your Workforce Without Expanding Budgets
Download our datasheet to learn how Tangentia can simplify the process of implementing and configuring your Automation Anywhere solutions.
Exclusive Automation Anywhere discount expires December 31st.
Embrace the Fractional Digital Workforce for 2021
The use of bots for businesses of all sizes to help perform simple, repetitive mundane tasks has gained popularity in 2020.
Read our latest blog to learn how you can utilize bots-as-a-service and increase efficiencies for your business.

Get e-Invoicing Compliant in 10 Days Guaranteed!
The mandatory GST compliance deadline is fast approaching. Have you got your e-Invoicing compliant yet?
Read to know how Tangentia e-Invoicing Gateway (TEG) can help you become IRN and GST compliant in time for the January 1, 2021 deadline.
TiA Industry Accelerator (IA) for FASTag
FASTag has been made mandatory for four-wheelers beginning January 1, 2021. Have you got TiA Industry Accelerator (IA) to serve the needs for it?

Read how you can use TiA IA to streamline and automate your FASTag-enabled processes at your automotive dealership.

Everything Dealers Need to Know about FASTag


  • Everything Dealers Need to Know about FASTag

Technology is evolving quickly in India and you need to know how to keep up. One of the upcoming changes is how drivers make toll payments when they are on the road. Up until the end of December 2020, drivers will still be able to pay the traditional way – using cash or credit. However, once January 1, 2021 arrives, they will be required to have FASTag.

What Is FASTag?

FASTag is an electronic toll collection system that is operated by the NHAI. It is a technology that is based on Radio Frequency Identification (RFID), which allows drivers to make toll payments without the need for cash or even credit or debit. They don’t even need to stop their car to pay their toll. The FASTag is adhered to the windscreen of their car and scanned whenever the car passes through a toll plaza. The toll is automatically deducted from the driver’s prepaid FASTag account.

Why FASTag?

The use of FASTag has significant benefits for drivers, as well as the highways systems of India. Drivers can move through toll plazas without the inconvenience of stopping or waiting in a lineup of vehicles. This can significantly cut down on their driving time. The FASTag system will keep traffic moving smoothly, preventing congestion at toll plazas. Best of all, the Indian government is offering 2.5 per cent cashback on toll payments made using FASTag.

How to buy a Fastag?

Drivers can get a FASTag from anyone of 23 certified banks, at National Highway toll plazas and through online retail platforms such as Amazon, Snapdeal, and Paytm. Once they have their FASTag, they can link it directly to their credit card, bank account, or wallet. Drivers can top up their prepaid account at any time and every time they go through a toll plaza, they will receive an SMS text message alerting them to the toll payment.

How TiA Industry Accelerator (IA) can help your customers with FASTag?

How does FASTag affect buying a new vehicle? Before that vehicle can be put on the road, a FASTag must be acquired and the account set up. This is yet another item in the long list of things a new car owner must deal with before they can drive off the lot.

The TiA Industry Accelerator is part of the Tangentia Intelligent Automation (TiA) Platform. The TiA IA is built to serve the needs of various industries, offering deployment-ready software solutions built to accelerate business processes. It is built with the automotive retail sector in mind and provides you with digital worker capabilities that allow you to:

  • Streamline the collection of vehicle owner data from multiple outlets
  • Automate all aspects of purchasing a vehicle from one convenient platform
  • Enhance your customer service and increase satisfaction
  • Automate mundane tasks for automotive dealerships so you can focus on core competencies
  • Ensure regulatory and legal compliance in the automotive industry

The capabilities of TiA Industry Accelerator (IA) can be extended, modified or customized, depending on your needs, making it the ideal solution for all your process automation, including the purchase and setup of FASTag.

At Tangentia, we are ready to partner with you to offer smooth and speedy FASTag compliance for the vehicles sold under your dealership as mandated by the Union Ministry of Road Transport and Highways (MoRTH), India. This is a must since, as of April 1, 2021, new third-party vehicle insurance will be issued only if the vehicle has a valid FASTag.

So, let TiA IA help you help your customers purchase the vehicle they want without all the hassle that comes with a vehicle purchase. When you can do this, you will provide your customers with a superior buying experience, enabling them to hit the road immediately.

Get Started Today

Tangentia is a Platinum Partner of IBM and well as partners with Automation Anywhere, UI Path, Blue Prism, Adobe, Microsoft, Salesforce, Amazon and leading enterprise software vendors. We work with customers globally with offices in Canada and India to implement their RPA strategies using an agile methodology.
Read Now

Embrace the Fractional Digital Worker (or Bot-as-a-Service) and Empower Your Organization


  • Embrace the Fractional Digital Worker (or Bot-as-a-Service) and Empower Your Organization

The use of automation in the workplace is a trend that has been gaining traction over the past few years. One of the most recent innovations has been the use of bots to perform simple, repetitive tasks that typically take up too much human time that could be better spent on high-value tasks.

Robotic process automation (RPA) advanced automation from individual tasks to entire processes. Then the digital worker came along and once again advanced the use of bots in automation, making it possible to provide full automation of entire back-office job roles for complete end-to-end automation.

However, with the need for easy scalability, automation has once again advanced. With the growing popularity of Bot-as-a-Service, it is important to understand what this means for your organization.

The Need for Scalability

Scalability is an important consideration when it comes to the automation of your workforce. According to a Deloitte Global RPA Survey, a mere 3% of organizations have been able to successfully scale their digital workforce. Yet, in today’s chaotic global climate the need to scale is crucial for survival.

This is the motivation behind Tangentia’s development of their TIA Digital Worker, a cloud-based automation system that let’s you choose how much bot service you need and when you need it.

The Power of the TIA Digital Worker

The TIA Digital Worker is software that takes advantage of everything AI, RPA and machine learning (ML) have to offer. When you embrace the cloud-based TIA Digital Worker, you will be able to take full advantage of the service without the hassle of on-premise hardware and the difficulty that comes with scaling to meet your needs.

Tangentia makes it possible for you to purchase full-time bot usage or to purchase bot usage for just a few hours a day. Scale those bot hours up or down as needed to maximize automation without overpaying. Bot usage is charged on a monthly basis, and there are peak hours (10 am to 5 pm) and non-peak hours that allow you to manage your use of the bots for maximum benefit at minimum cost.

Best of all, the benefits of TIA Digital Worker go beyond the power to scale. Efficiency skyrockets as employees are freed up to focus on tasks that have more value for the organization. This includes more time spent on innovation and increased customer interaction and satisfaction. Additional benefits include:

  • Cross-departmental functionality
  • Full automation of an entire job role, individual processes within a role or specific tasks within a process
  • Full customization to suit the unique needs of your organization
  • Ability to set the parameters for complete control over your digital workforce
  • Enhanced, easy communication and collaboration with your digital workforce

The use of the TIA Digital Worker also puts you in the right position to take full advantage of hyperautomation, which takes this end-to-end automation and adds a level of intelligence to it that is capable of capturing and analyzing data in real time to support decision-making within the organization.

With a constantly changing global business environment and increasing demands on organizations to meet customer needs, increase productivity and cut costs, the time to adopt automation is now.

Tangentia receives Automation Anywhere’s IMEA Partner Awards 2020

  • Tangentia is awarded “Excellence in Business Process Automation 2020 – IMEA” from Automation Anywhere.

At Tangentia, we are proud to announce we are the recipient of the “Excellence in Business Process Automation – India” award as part of Automation Anywhere’s esteemed IMEA Partner Awards 2020.

As a leader in Robotic Process Automation (RPA), Automation Anywhere is dedicated to helping organizations around the world move into the 21st century by creating innovative Intelligent Digital Workforce’s that will automate the fundamental processes they need to operate. As an Automation Anywhere partner, Tangentia has its finger on the pulse of agile digital transformation, thinking outside the box and delivering innovative solutions on a global scale.

The excellence award is a testament to Tangentia’s vision and leadership in the intelligent automation category and our dedication to customer experience, which is at the core of everything we do. This is in large part thanks to our work with Automation Anywhere. “We hold our partnership with Automation Anywhere in high regard,” says Tangentia CEO Vijay Thomas. “It has helped us provide even more value to our customers through the creative use of cognitive bots and our proven ‘global boutique’ deliver model. This award reinforces our commitment to RPA, helping organizations with their digital transformations and partnership with Automation Anywhere.”

Get Started Today

Tangentia is a Platinum Partner of IBM and well as partners with Automation Anywhere, UI Path, Blue Prism, Adobe, Microsoft, Salesforce, Amazon and leading enterprise software vendors. We work with customers globally with offices in Canada and India to implement their RPA strategies using an agile methodology.
Read Now

How Cloud EDI Can Transform Business Invoice Reconciliation


  • How Cloud EDI Can Transform Business Invoice Reconciliation

It’s no secret that automation is a hot topic right now in virtually every industry. The ability to use software to save employee hours and costs and defer that burden to a machine that can process tasks in a fraction of a second is essential for any business with low-profit margins, like the restaurant industry.

After all, every task is critical, and every second counts when your employees are on the clock. And when it comes to finance processes like invoice reconciliation, EDI and automation are rapidly changing the way companies approach these tasks.

This article will explore EDI and invoice reconciliation, and how adding EDI can benefit your business over the long run.

How Automated Invoice Reconciliation Can Benefit Your Company

Any process that a human can do, a machine can do faster and more efficiently, even tasks vital to a business’s profitability, like invoice reconciliation. It is essential to reconcile your invoices as accurately as possible. Doing so will reap the following benefits for your company:

  • Saving work hours. Pre-automation, businesses will assign multiple employees to sift through invoices for hours at a time. With automation, these same employees can be contributing to other tasks, while EDI software reconciles the invoices for them.
  • Reduce invoice errors. People make errors all the time, even best our best intentions. Invoice errors can profoundly negatively impact a business, from overpaying/underpaying a supplier to not billing a client correctly. The software will not make these same mistakes as all values are based on computer calculations and checks and balances are in place.
  • Reconcile many invoices simultaneously. Humans can only process one invoice at a time. The software can process invoices in a fraction of a second. By reconciling many invoices quickly, you will save valuable employee hours.
  • Prioritize other more critical business processes. By automating invoice reconciliation, you can re-assign your human employees to other tasks. Every task needs to be prioritized for maximum efficiency to ensure maximum profits.
  • Establishes precedence for more automation. Automation saves money, especially when a whole business process can be automated, as in the case of EDI.
  • Cloud-stored data. Even the best office practices of data storage are no match for cloud-based storage. Cloud data can be accessed at any time, in any location, as long as you have online or offline access to your data. The same cannot be stated for data locked in an office. By utilizing cloud storage, EDI allows you to save copies of reconciled invoices, and check the reconciliation process for errors when you need to.

The Value of EDI and Invoice Reconciliation

Companies are using automated invoice reconciliation to scale up their business processes, especially in centralized billing. If you own or operate several establishments, you will need to process invoices from multiple locations quickly and efficiently. EDI allows you to do this, even if your various locations are being run independently by different managers.

By using EDI and automating the manual collection of data, you can reduce processing errors and increase efficiency when reconciling invoices. Messy handwriting, wrong inputs, and scanning issues are no longer a problem. You can enter all the pertinent information into a terminal, generate an invoice electronically, and send a copy to a centralized office for automated reconciliation.

Automated EDI is one form of IT management that is transforming business infrastructure and processes. Automation reduces complexity and increases efficiencies that can affect whole work teams, replacing manual, error-prone processes, and saving many more useful employee hours spent on other tasks.

Seamless EDI and Business Automation Starts With Tangentia

How is your company leveraging powerful cloud EDI functionality and automation to transform your invoice reconciliation processes?

Tangentia provides digital solutions for businesses of all sizes. If you’re looking to kickstart your automation journey, we can help. Get in touch with one of our EDI specialists today to get started.

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Tangentia is a Platinum Partner of IBM and well as partners with Automation Anywhere, UI Path, Blue Prism, Adobe, Microsoft, Salesforce, Amazon and leading enterprise software vendors. We work with customers globally with offices in Canada and India to implement their RPA strategies using an agile methodology.
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