RPA Oil

The Rise of Autonomous Underwriting: How AI Agents Are Reshaping Insurance Operations

As the insurance industry faces an era of rapid digital disruption, customer expectations, economic pressures, and risk landscapes are evolving at a breakneck pace. Traditional automation isn’t enough. Today, AI agents—autonomous, intelligent digital entities—are emerging as the new competitive imperative. And with Tangentia Intelligent Automation (TiA), insurers can deploy these agents to unlock agility, resilience, and unparalleled customer service.

From Rule-Based Bots to Autonomous Intelligence

Legacy RPA systems were built to follow rigid, rule-based processes. They helped insurers automate back-office workflows but often fell short when faced with real-world complexity. Enter AI agents: trained with large language models, connected to enterprise systems, and capable of reasoning, adapting, and acting independently.

At Tangentia, we equip insurance clients with AI agents powered by TiA that not only execute tasks but also understand context, learn from interactions, and make decisions. Whether it’s claims adjudication, policy underwriting, or customer engagement, TiA agents elevate operational efficiency and personalization to new heights.

Why Insurance Needs Autonomous AI—Now

Rising customer expectations: Today’s policyholders expect instant service, 24/7 availability, and tailored advice. TiA-powered agents deliver just that—without human bottlenecks.

Increasing operational complexity: From regulatory compliance to underwriting assessments, insurance operations are data-intensive. AI agents can continuously monitor, analyze, and act—reducing manual effort and errors.

Talent shortages: As skilled resources become scarce, autonomous AI agents augment human teams and free up staff for higher-value activities.

Innovation pressure: The rise of Ai agents is accelerating. Tangentia’s AI-first approach ensures you stay ahead with adaptable, scalable automation.

Get a free Proof Of Concept

Sign up for a free POC worth $5000 for Tangentia's Agentic AI implementation. Book a discovery call with us today to find out more about what Tangentia Intelligent Automation solutions can do for you.

Real-World AI Agent Use Cases in Insurance

Claims Processing: AI agents gather evidence, validate data, and adjudicate claims autonomously—cutting processing times from days to minutes.
Underwriting: Agents assess risk using internal and external data sources, recommending personalized policies instantly.
Customer Service: 24/7 multilingual virtual agents powered by TiA handle inquiries, renewals, and complaints with empathy and precision.
Fraud Detection: With real-time anomaly detection and contextual reasoning, AI agents help flag suspicious claims proactively.

From Assistance to Autonomy: The TiA Journey

Tangentia’s proprietary TiA framework allows insurance organizations to evolve from task-based bots to fully autonomous AI agents. Our phased roadmap includes:

Automation Readiness Assessment
Digital Workforce Design
Agent Training with Industry-Specific Data
Enterprise Integration
Governance, Compliance, and Human-in-the-Loop Oversight

This approach ensures insurers can deploy AI responsibly and at scale.

The Future of Insurance Is Autonomous

The move from automation to autonomy isn’t just a tech upgrade—it’s a strategic leap. With TiA, Tangentia empowers insurers to transform operations, accelerate growth, and deliver human-like experiences at scale.

In a world where disruption is the norm, AI agents are not just a nice-to-have—they're your competitive edge.

About the Author

Ajinkya Birwadkar is the Head of AI and Project Management Office at Tangentia, a company focused on intelligent automation solutions. As a transformative leader, he spearheads innovation in agentic process automation, leveraging his expertise to design and implement scalable, efficient solutions that bridge business needs and technical capabilities. Based in Pune, Ajinkya is recognized for his technical acumen, business insight, and strong communication skills, making him a key asset in driving digital transformation for organizations. His work at Tangentia includes deploying AI agents powered by the Tangentia Intelligent Automation (TiA) framework, as highlighted in the blog “The Autonomous Insurer: Why AI Agents Are the New Competitive Edge.” With a background from Centennial College, he is highly regarded for his leadership and ability to deliver innovative IT solutions in the insurance industry and beyond.

Tangentia is an implementation expert in Agentic AI, RPA & Intelligent Automation solutions & has partnerships with UiPath, Automation Anywhere & Microsoft.

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The Agentic AI Revolution is Transforming E-commerce

In the fast-paced world of online commerce, the relentless pursuit of innovation continues to drive the evolution of digital shopping experiences. Today, Agentic AI is emerging as a groundbreaking force in e-commerce—one that introduces intelligent, autonomous agents capable of reasoning, adapting, and acting independently to optimize business outcomes and customer interactions.

Unlike traditional AI that relies on rule-based decision-making, Agentic AI empowers e-commerce platforms with dynamic, self-directed AI agents. These agents can learn from context, operate autonomously, and continuously improve performance through feedback loops—making them ideally suited for the complexities of modern online retail.

At Tangentia, we’re helping businesses tap into the full potential of Agentic AI by deploying intelligent agents that personalize the shopping journey, optimize pricing and inventory, and manage customer interactions end-to-end. From predictive analytics to real-time automation, Agentic AI is not just enhancing e-commerce—it’s reinventing it.

How Agentic AI is Redefining E-commerce

Major players in the e-commerce industry are beginning to leverage Agentic AI capabilities to power autonomous shopping assistants, hyper-personalized product discovery, dynamic pricing, and more. This marks a shift from simple automation to intelligent autonomy. Here’s how:

Autonomous Product Recommendations: Intelligent agents adapt in real-time to customer behavior, providing tailored suggestions that evolve with user preferences.
Dynamic Pricing Optimization: Agents continuously scan market conditions and competitor pricing to autonomously adjust prices, improving margin and conversion.
Predictive Inventory Management: Agentic AI can forecast demand with accuracy and update stock levels dynamically to prevent overstock or shortages.
Automated Customer Engagement: AI agents provide 24/7 support across chat, email, and voice, with the ability to resolve queries, upsell, and personalize interactions without human intervention.

The Advantages of Agentic AI in E-commerce

Agentic AI offers e-commerce companies the ability to scale with intelligence, responsiveness, and precision. Here are some of the key advantages:

Hyper-Personalization: Agents learn customer behaviors and interests over time, delivering continuously evolving, context-aware experiences.
Real-Time Decision-Making: Whether adjusting pricing or resolving service tickets, AI agents make fast, data-driven decisions at scale.
Operational Efficiency: From inventory to logistics, autonomous agents optimize workflows to reduce costs and improve speed.
Improved Customer Retention: Personalized outreach, proactive engagement, and loyalty program automation improve repeat purchases and satisfaction.
Fraud Detection: AI agents monitor activity in real-time to flag anomalies and protect transactions against fraud and abuse.

The transformation brought about by Agentic AI in e-commerce is shaping a new era of intelligent digital commerce. With Tangentia’s Agentic AI solutions, brands can automate more intelligently, serve customers more intuitively, and scale operations more effectively.

This is more than a technological shift—it's a strategic evolution toward an autonomous enterprise, where business processes run intelligently and customers enjoy frictionless, personalized experiences.

Embrace the future of e-commerce with Agentic AI. Explore how Tangentia can help your business harness the full potential of autonomous digital retail.

Get a free Proof Of Concept

Sign up for a free POC worth $5000 for Agentic AI or for a review of your existing RPA and AI implementation. Book a discovery call with a member of Tangentia’s AI team today to find out more about what Agentic AI can do for you.

The Future is Autonomous : Tangentia & the Autonomous Enterprise

An Autonomous Digital Enterprise (ADE) is growth-oriented, replacing manual and redundant tasks with automated intelligence and freeing up people to be creative, serve customers, and collaborate on higher-level pursuits. The successful ADE is defined by these three criteria and outcomes

Actionable insights

By leveraging newer technologies and analytics, an ADE can move beyond data correlations and business or system alerts towards true actionable insights, broader perspectives, and predictive intelligence to drive faster, better decision making.

Business agility

By automating rote and redundant tasks, organizations gain the flexibility to better understand & guide the digital enterprise towards innovation, leading to significant improvements in customer satisfaction, employee engagement, & operational performance.

Customer centricity

By minimizing the effort required to manage the large, complex digital enterprise, employees are freed up to work closer with business lines and customers to better understand the dynamically changing market & provide a superior experience.

Get Started on Your Autonomous Digital Transformation Journey Today

Book a discovery call with a member of Tangentia’s intelligent automation team today to find out more about what we can do for you.

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Supply Chain 4.0 : The Role of Intelligent Automation in Business Growth

Empty shelves, delayed deliveries, and soaring prices. It's undeniable – the global supply chain is facing a major crisis. But amidst the chaos, there's a beacon of hope: Intelligent Automation, and Tangentia is leading the charge.

From Complexity to Clarity

Understanding the crisis necessitates a holistic view. It's a multi-pronged puzzle, with labor shortages, material scarcities, logistical bottlenecks, and unpredictable demand swirling together. COVID-19, globalization, and inaccurate forecasting have simply exposed the underlying fragility of the system.

The Tangentia Advantage

At Tangentia, we believe real-time visibility, dynamic information flow, and rapid response are the keys to unlocking supply chain resilience. This is where intelligent automation steps in, powered by a potent blend of Robotic Process Automation (RPA) and Artificial Intelligence (AI).

Our Automation Arsenal

TiA AI Agents: They tirelessly gather and analyze data from every corner of the supply chain, painting a clear picture of the present and predicting the future. This empowers businesses to anticipate disruptions, optimize inventory, and proactively manage workflows.
Seamless connectivity: Imagine bots constantly conversing with suppliers, distributors, and market sources, relaying accurate, real-time information 24/7. This fosters agility and enables swift course correction when needed.
Unburdening human workers: Repetitive tasks are a drag on human productivity. Automation frees up employees to focus on higher-value activities, like strategic planning and supplier relationship management.

Get a free Proof Of Concept

Sign up for a free POC worth $5000 for a TiA (Tangentia Intelligent Automation) implementation. Book a discovery call with a member of Tangentia’s intelligent automation team today to find out more about how AI can supercharge your supply chain.

Investing in Future-Proofing

Supply chain disruptions are here to stay. But with Tangentia's intelligent automation tools, businesses can weather the storm. We offer comprehensive training programs, equipping your workforce with the skills to harness the power of automation.

So, embrace the future. Embrace Tangentia. Let's navigate the supply chain crisis, together.

Get Started on Your Supply Chain Transformation Journey Today

Book a discovery call with a member of Tangentia’s B2B automation team today to find out more about what we can do for you.

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Meet Agentic AI: The Game-Changer for Autonomous Enterprises

In the fast-paced world of business, efficiency is the name of the game. According to a recent study by McKinsey & Company, companies that implement Agentic AI can achieve up to a 30% increase in operational efficiency within the first year of deployment. As organizations strive to streamline operations, reduce costs, and enhance productivity, Tangentia emerges as a trailblazer in the realm of intelligent automation, leveraging the power of Agentic AI and AI agents to revolutionize enterprise-level tasks.

What is Agentic AI?

Before diving into Tangentia's transformative journey, let's clarify what Agentic AI is. Unlike traditional AI systems that perform specific tasks, Agentic AI possesses the ability to learn, adapt, and make decisions autonomously. It operates in a dynamic environment, continuously improving its performance based on feedback and experiences. This level of autonomy allows businesses to automate complex workflows that were once thought to require human intervention.

What tasks can Agentic Process Automation solve for organizations?

Manual and error-prone Procure-to-Pay cycles
Delayed Order-to-Cash processing impacting cash flow
Time-consuming and inaccurate financial reconciliations
Lengthy and inefficient consolidation and book closing processes
Lack of real-time visibility in fixed asset tracking and management
Slow and inconsistent handling of accounts receivable
Complex and reactive tax planning without predictive insights
Fragmented, unstructured, or siloed financial data management

The Power of AI Agents

At the heart of Tangentia's approach are AI agents—specialized software entities designed to handle specific tasks efficiently. These agents can manage everything from data processing to customer interactions, freeing up valuable human resources for more strategic initiatives. By integrating AI agents into their operations, Tangentia has unlocked a new level of efficiency that is transforming the way enterprises function.

Real-World Applications

1. Streamlining Business Processes

One of the most significant challenges enterprises face is the sheer volume of repetitive tasks that consume time and resources. Tangentia's use of AI agents has enabled companies to automate these mundane processes, such as invoice processing, order management, and data entry. By doing so, businesses can redirect their focus toward more critical activities that drive growth and innovation.

2. Enhancing Customer Experience

In today's competitive landscape, customer experience is paramount. Tangentia's AI agents are equipped to handle customer inquiries, provide real-time support, and even personalize interactions based on individual preferences. This not only improves customer satisfaction but also allows human agents to concentrate on complex issues that require a personal touch.

3. Optimizing Supply Chain Management

Supply chain efficiency is crucial for any enterprise, and Tangentia's Agentic AI plays a pivotal role in optimizing this aspect. By analyzing data in real-time, AI agents can predict demand, manage inventory levels, and adjust delivery routes dynamically. This level of responsiveness ensures that businesses can meet customer demands while minimizing costs.

4. Data-Driven Decision Making

In the age of big data, making informed decisions is essential. Tangentia's AI agents can sift through vast amounts of data, identify patterns, and provide actionable insights. This empowers decision-makers to make strategic choices based on real-time information, ultimately leading to better outcomes for the organization.

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Sign up for a free POC worth $5000 for Tangentia's TiA AI Agent implementation at your organization. Book a discovery call with us today to find out more about what Tangentia's AI Agents can do for you.

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The Future of Work

As we look ahead, the integration of Agentic AI and AI agents is set to redefine the future of work. Tangentia is at the forefront of this transformation, helping enterprises embrace a new era of automation that enhances efficiency and drives innovation. By leveraging these advanced technologies, businesses can not only survive but thrive in an increasingly competitive landscape.

Tangentia's commitment to harnessing the power of Agentic AI and AI agents is a testament to its dedication to improving enterprise efficiency. As organizations continue to navigate the complexities of the modern business world, the ability to automate tasks and make data-driven decisions will be crucial. With Tangentia leading the charge, the future of enterprise automation looks brighter than ever.

In a world where time is money, Tangentia is proving that intelligent automation is not just a luxury—it's a necessity. So, as we move forward, let's embrace the possibilities that Agentic AI and AI agents bring to the table, and watch as they transform the way we work, one task at a time.

Get Started on Your Agentic AI Journey Today

Book a discovery call with a Tangentia’s automation expert today to find out more.

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WatsonX – Pioneering the Fusion of Generative AI and Commercial Applications

Tangentia Automation powered by IBM Watsonx is revolutionizing the landscape for enterprises of all sizes, facilitating the seamless integration of generative AI into their operations. Comprising three essential components, Watsonx empowers businesses to tailor their AI solutions according to their unique needs. Watsonx.ai provides user-friendly tooling for robust foundation models, while Watsonx.data ensures efficient, scalable workloads across diverse data locations. The third component, Watsonx.governance, establishes crucial guardrails for responsible implementation. This holistic approach allows organizations to refine foundation models with domain-specific data, fostering a competitive edge and ensuring alignment with external sources of knowledge.

These advanced features, complemented by an extensive array of Tangentias machine learning and AI functionalities, are now accessible to independent software vendors (ISVs) and managed service providers (MSPs) through IBM's embeddable software portfolio. Supported by the IBM Ecosystem Engineering Build Lab and a robust partner ecosystem, Watsonx, alongside other IBM AI applications, libraries, and APIs, expedites the development of AI-powered commercial software, minimizing the reliance on specialized talent and developer resources.

A platform prioritized for enterprise AI

In line with IBM's commitment to aiding organizations in deriving business value from embedded generative AI, Watsonx caters to the most critical needs of enterprise developers. This includes text summarization, sentiment analysis-based input classification, text content generation, information analysis and extraction (or redaction), and question-answering functions. Partnering with Watsonx provides ISVs with flexibility in choosing models tailored to their industry, domain, and specific use cases, leveraging open-source models, third-party models, and IBM's proprietary Granite models.

The flexibility to incorporate proprietary data and fine-tune models for domain-specific tasks positions ISVs to better address the industry-specific needs of their clients. With Watsonx, IBM not only provides access to foundational models but also offers IP indemnity, instilling confidence in partners as they navigate AI creation.

Exceptional customer care through AI solutions

Exploring diverse AI use cases across industries, Watsonx proves invaluable in delivering exceptional customer care through AI solutions. Recognizing the growing significance of customer service in the generative AI landscape, companies can enhance their customer care portals with Watsonx Assistant and Watsonx.ai, accelerating time-to-market and meeting customer expectations.

Moreover, Watsonx facilitates the effortless generation of conversation transcripts, automation of Q&A sessions, and the extraction of key information. The platform's capabilities, exemplified by Watsonx.ai, enable concise conversation summaries and sentiment analysis, contributing to refined and improved information available to customer care agents.

Get a free Proof Of Concept

Sign up for a free POC worth $5000 for IBM WatsonX and TiA implementation. Book a discovery call with a member of Tangentia’s intelligent automation team today to find out more about what IBM WatsonX can do for you.

Streamline your procurement process using WatsonX

In another context, organizations can streamline their procurement processes by integrating Watsonx into their enterprise solutions. Leveraging AI-infused supply chain management solutions, such as Watsonx Assistant, Watsonx.ai, and Watsonx.data, developed by ISVs, companies can connect disparate processes and data, optimizing end-to-end solutions.

Watsonx Assistant, functioning as a user-friendly natural-language Q&A interface, interfaces with the supplier database, while Watsonx.ai generates database queries and content like Requests for Proposals (RFPs). Simultaneously, Watson Discovery analyzes supplier financial reports, and Watsonx.data serves as a front end for the company's ERP system. This integrated approach empowers teams to work smarter, facilitating more informed and integrated business outcomes.

Benefits of building with IBM

ISVs who partner with IBM get more than just functionality. Our team will help you create a solution architecture that helps you embed our AI technology, explore how to monetize your solution set, provide technical resources and even help sell it through our seller network.

IBM Partner Plus, our partner program, provides business partners with a plethora of resources and benefits to help them embed technology. We find the following resonate especially well with partners looking to start their journey of building with IBM: the IBM Digital Self-Serve Co-Create Experience (DSCE), the IBM Ecosystem Engineering Build Lab and the IBM Sales Partner Advocacy Program.

DCSE helps data scientists, application developers and MLOps engineers discover and try IBM’s embeddable AI portfolio across watsonx, IBM Watson libraries, IBM Watson APIs and IBM AI applications. The IBM Ecosystem Engineering Build Lab provides partners with technical resources, experts and support to accelerate co-creation of their solution with embedded IBM technology. The IBM Sales Partner Advocacy Program is a co-sell benefit that encourages collaboration with IBM sales teams when partners sell their solution with embedded IBM technology to IBM clients.

Get Started on Your Intelligent Automation Journey Today

Book a discovery call with a member of Tangentia’s IBM Automation team today to find out more about what we can do for you.

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Elevate Your Operations – Crafting Intelligent Supply Chains with IBM Sterling and TiA

What is your organization doing to ensure that your B2B integrations are improving the ﬂow of your essential data? Your company may rely on complex B2B integrations for your Electronic Data Interchange systems, to ensure that essential B2B solutions are able to communicate, and for a variety of other reasons.

The IBM Sterling B2B Integrator is a powerful B2B gateway that provides companies with a scalable and secure solution that’s always available for complex B2B integrations and all your EDI needs. This highly-customizable solution consolidates the ﬂow of information across your B2B value chain and trading partner networks through a single, accessible gateway. Integrated with Tangentia's Intelligent Automation offering (TiA), IBM Sterling can also automate most of your repetitive and mundane processes and workflows with ease for increased productivity.

Supply Chain Solutions:

IBM Sterling Order Management: Elevate cross-channel efficiencies, refine complex product order management, and streamline fulfillment operations across commerce systems.
IBM Sterling Store Engagement: Extend control of store operations to associates through intuitive mobile applications, facilitating omni-channel offerings like “buy online, pick up in-store” and “ship from store.”
IBM Sterling Call Center: Address challenges in customer order management with tailored solutions for diverse business scenarios.
IBM Sterling Configure, Price, Quote: Disseminate product information across all channels, enabling accurate configuration, pricing, quoting, and ordering of products, services, and solution bundles.
IBM Sterling Inventory Visibility: Process high-volume inventory supply-and-demand updates, providing real-time availability across all e-commerce channels.
IBM Sterling Fulfillment Optimizer with Watson: Leverage the power of Watson to minimize the total cost of serving customers by analyzing big data and optimizing operations in both stores and distribution centers.
IBM Sterling Supply Chain Insights with Watson: Enhance supply chain visibility, quickly detect disruptions, and collaborate effectively with colleagues and IBM Watson™ to resolve issues.
IBM Sterling Inventory Control Tower: Gain insights into inventory across all locations, predict disruptions, and take proactive actions based on recommendations to respond faster to market changes and enhance customer experiences.
IBM Sterling Supply Chain Business Network: Establish reliable connections with suppliers and partners, gaining deep visibility into B2B transaction life cycles and partner performance through cognitive technologies.

Get a free Proof Of Concept

Sign up for a free POC worth $5000 for IBM Sterling and TiA implementation. Book a discovery call with a member of Tangentia’s intelligent automation team today to find out more about what IBM Sterling can do for you.

B2B Collaboration Solutions:

IBM Sterling B2B Integrator: Run and manage processes according to your business requirements, supporting high-volume electronic message exchange, complex routing, translation, and interaction with multiple systems and external partners.
IBM Sterling Secure Proxy: Ensure high-level data protection between external connections and your internal network, defining inbound and outbound node definitions for secure data exchange.
IBM Sterling File Gateway: Facilitate movement of large file transfers with end-to-end visibility in a process-oriented, scalable framework, addressing challenges such as protocol and file brokering, automation, and data security.
IBM Sterling Connect:Direct: Enable round-the-clock unattended operation for secure high-volume data exchange within and between enterprises.
IBM Sterling Partner Engagement Manager: Accelerate onboarding, collaboration, interaction, monitoring, and visibility of activity flows between enterprises and their partners, customers, and suppliers.
IBM Sterling Transformation Extender: Automate the transformation of complex high-volume transactions, supporting various standards-based B2B integrations and real-time integration of data from multiple applications and technologies.
IBM Sterling Control Center: Centralize monitoring and management, allowing continuous oversight of business activities across the enterprise and the efficient management of Connect:Direct servers configuration and licenses.

At Tangentia, we are committed to providing innovative automation and smart B2B solutions that empower businesses to thrive in a dynamic and competitive landscape. Our partnership with IBM ensures the delivery of robust, scalable, and transformative solutions tailored to meet the evolving needs of modern enterprises.

Get Started on Your Supply Chain Transformation Journey Today

Book a discovery call with a member of Tangentia’s B2B automation team today to find out more about what we can do for you.

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Transforming Document Workflow – The Power of Intelligent Data Extraction with Decisions

In today’s digital world, manual data entry is becoming increasingly obsolete. Businesses are constantly seeking new and efficient ways to extract and process data from documents. This information is essential for streamlining processes and making informed decisions. Intelligent data extraction (IDE) is a cutting-edge technology that addresses this challenge by automating the data extraction process with AI integration.

What is Intelligent Data Extraction?

IDE is a transformative technology that automates the process of capturing data from diverse documents, extracting relevant information, and organizing it in a structured format. By harnessing the power of artificial intelligence (AI), IDE systems thoroughly analyze and process documents with remarkable accuracy and efficiency. This approach significantly reduces manual intervention and human errors, leading to improved productivity and faster processing times.

Benefits of Intelligent Data Extraction

Implementing IDE in your document processing workflows offers a multitude of interconnected benefits, including:

Enhanced accuracy: By automating extraction and validation, IDE reduces the risk of human errors, improving the data quality by ensuring precise and reliable information.
Reduced processing time: Automating data extraction and validation tasks reduces manual intervention and data entry. This approach accelerates the overall document processing workflow, saving time and improving operational efficiency.
Quicker response times: The swift extraction of relevant information from documents enables businesses to provide timely and accurate results, ultimately enhancing the customer experience.
Improved internal operations: IDE optimizes efficiency by automating tedious, time-consuming tasks. This allows employees to focus on strategic responsibilities, leading to better resource allocation and increased productivity.

Integrating IDE into your document processing workflows is a strategic move that drives efficiency and productivity. By automating the extraction of data from various documents such as invoices, offer letters, and billing documentation, businesses can accelerate their operations, lower costs, and enhance customer satisfaction.

To maximize the benefits of IDE, leverage business process automation platforms that excel at AI orchestration. These platforms not only offer advanced data extraction capabilities but also seamlessly integrate with your existing processes and work with your legacy systems. This integration ensures a smooth transition and enables the enhancement of processes without disrupting the workflow or requiring a complete overhaul of existing systems.

By choosing a business process automation platform with AI orchestration capabilities, you can leverage the power of IDE while preserving the investments you have made in your current infrastructure. Such platforms provide a flexible and scalable solution that can adapt to your evolving business needs and integrate with various systems, databases, and applications. This compatibility empowers businesses to optimize their document processing workflows, achieve higher levels of efficiency, and make data-driven decisions.

Intelligent data extraction is a transformative technology that offers a wide range of benefits for businesses of all sizes. By automating the document processing workflow and eliminating manual data entry, IDE can help businesses improve accuracy, reduce costs, and enhance customer satisfaction. If you are looking for a way to optimize your document processing workflows, intelligent data extraction is a solution worth considering.

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Monthly Tangentia Byte September 2023

SEPTEMBER 2023

Tangentia Open 2023 – A Resounding Success!

We’re thrilled to share that Tangentia Open 3.0 exceeded all expectations with an outstanding lineup of speakers, engaging discussions, and a vibrant community of attendees discussions, and a vibrant community of attendees.

Our heartfelt thanks go out to all the incredible speakers, partners, and attendees who contributed to this phenomenal achievement. Your active participation and enthusiasm made the event truly exceptional.

As we reflect on this success, we’re more inspired than ever to continue shaping the future of technology and automation. Stay tuned for exciting updates and future events as we move forward together!

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TANGENTIA OPEN 2023 ASIA

Two Decades Strong: A Legacy of Success

Founded in 2003, Tangentia has pioneered the development of cutting-edge technologies that have helped businesses of all sizes to transform and grow. From its award-winning cloud computing platform TiA Gateway to its innovative TiA (Tangentia Intelligent Automation) suite of automation and machine learning solutions, Tangentia has always been at the forefront of technological innovation.

Over the past 20 years, Tangentia has built a strong reputation for excellence and reliability. Its customer base includes some of the world’s leading brands, and its solutions have been used to support a wide range of industries, including healthcare, financial services, and retail and manufacturing.

As Tangentia celebrates its 20th anniversary, it is well-positioned to continue its growth and success in the years to come. The company has a strong foundation of innovation, expertise, and customer trust. It is also committed to investing in new technologies and expanding its global reach.

Tangentia’s 20th anniversary is a testament to the hard work and dedication of its employees, customers, and partners. We are truly grateful for the support received over the years and look forward to continuing to provide innovative technology solutions that help businesses to grow and transform.

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Ecommerce 2.0 : The AI-powered Revolution

Delve deep into the transformative power of Artificial Intelligence in the world of e-commerce. Discover how AI is reshaping the online shopping experience, from personalized product recommendations to efficient operations and even combatting fake reviews.

Explore real-world examples from e-commerce giants like Amazon, JD.com, Alibaba, and eBay. Embrace the future of shopping and learn how AI is redefining the way we connect with brands and experience online retail. Read more about the incredible impact of AI in e-commerce here.

Strategic Approaches to RPA : Your Tactical Roadmap for Efficiency

Discover the strategic path to harnessing the power of Robotic Process Automation (RPA) with our insightful guide. In the ever-evolving world of business, efficiency, cost-effectiveness, and productivity reign supreme. RPA technology offers the potential to achieve these goals, but selecting the right RPA project is crucial. Dive into our comprehensive article, as it explores the strategic considerations and steps to identify the optimal RPA project for your organization. Learn how to maximize productivity, reduce errors, save costs, and improve compliance with RPA. Read more about selecting the perfect RPA strategy

Thank you to all the enthusiastic participants of the

“Selfie with Ganesha 2023” contest!

We extend our gratitude to all employees, both at our India-based offices and across the globe, for actively engaging in the “Selfie with Ganesha” contest. Your participation in spreading joy and extending good wishes during this festive occasion is sincerely appreciated.

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Decoding Robotic Process Automation Strategies: A Tactical Roadmap

In the contemporary business landscape, organizations are constantly seeking novel ways to enhance efficiency, cost-effectiveness, and productivity. Robotic process automation (RPA) has emerged as a revolutionary technology that holds the promise of achieving these objectives. However, selecting the appropriate RPA project is crucial to its success. This article will explore the strategic considerations and steps involved in choosing the most suitable RPA project for your organization.

The Rationale for Choosing RPA

Before delving into the selected project, it is imperative to briefly examine why RPA is garnering so much attention. Robotic Process Automation (RPA) entails software robots (or “bots”) performing repetitive, rule-based tasks in a process. RPA offers numerous benefits, including:

Enhancing productivity and efficiency
Reducing human error
Saving costs
Increasing accuracy
Improving compliance and data precision

Steps for Selecting an RPA Project

Identification of Repetitive Tasks: Commence by identifying repetitive, legitimate, and time-consuming tasks in your organization. These functions are prime candidates for automation and range from data entry and billing to customer entry and reporting.
Evaluation of ROI Potential: Identify the return on investment (ROI) potential of each project. Consider factors such as savings in time and effort, reduced error rates, and associated costs. Projects with higher ROI should be prioritized.
Complexity and Stability: Assess the complexity of the process you intend to automate. Begin with stable processes and good data because they are easy to automate. Very unstable or complex processes may not be suitable for initial RPA projects.
Information Availability and Quality: Ensure that the necessary information required for electronic use is valid, standardized, and of high quality. Incorrect or missing data can affect the performance of RPA.
Integration Potential: Evaluate how well the selected project integrates with existing systems and applications. Seamless integration is crucial for flawless RPA implementation.
Compliance and Security: Consider regulatory and data security issues. Monitor selected projects in accordance with industry regulations and safety standards.
Stakeholder Support: Secure support from key stakeholders in the organization. Collaborate with departments such as IT, Finance, and Operations in decision-making.
Scalability: Determine if the selected project can lay the foundation for scaling RPA efforts across the organization. Ideally, the chosen project should be a stepping stone towards broader RPA.

Choosing the appropriate Robotic Process Automation is a critical step in transforming your organization’s performance and productivity. By following these considerations, you can make informed decisions about how to maximize RPA’s potential while minimizing implementation issues. Remember that RPA is not a one-size-fits-all solution, and careful project selection is key to unlocking RPA’s full potential. Start small, learn from experience, and gradually scale your RPA program for long-term business success.

Get a free Proof Of Concept

Sign up for a free POC worth $5000 for RPA or for a review of your existing RPA and AI implementation. Book a discovery call with a member of Tangentia’s automation team today to find out more about what RPA can do for you.