Decoding Robotic Process Automation Strategies: A Tactical Roadmap

Decoding Robotic Process Automation Strategies: A Tactical RoadmapDecoding Robotic Process Automation Strategies: A Tactical Roadmap

Decoding Robotic Process Automation Strategies
A Tactical Roadmap

In the contemporary business landscape, organizations are constantly seeking novel ways to enhance efficiency, cost-effectiveness, and productivity. Robotic process automation (RPA) has emerged as a revolutionary technology that holds the promise of achieving these objectives. However, selecting the appropriate RPA project is crucial to its success. This article will explore the strategic considerations and steps involved in choosing the most suitable RPA project for your organization.

The Rationale for Choosing RPA

Before delving into the selected project, it is imperative to briefly examine why RPA is garnering so much attention. Robotic Process Automation (RPA) entails software robots (or “bots”) performing repetitive, rule-based tasks in a process. RPA offers numerous benefits, including:

  • Enhancing productivity and efficiency
  • Reducing human error
  • Saving costs
  • Increasing accuracy
  • Improving compliance and data precision
Steps for Selecting an RPA Project
  1. Identification of Repetitive Tasks: Commence by identifying repetitive, legitimate, and time-consuming tasks in your organization. These functions are prime candidates for automation and range from data entry and billing to customer entry and reporting.
  2. Evaluation of ROI Potential: Identify the return on investment (ROI) potential of each project. Consider factors such as savings in time and effort, reduced error rates, and associated costs. Projects with higher ROI should be prioritized.
  3. Complexity and Stability: Assess the complexity of the process you intend to automate. Begin with stable processes and good data because they are easy to automate. Very unstable or complex processes may not be suitable for initial RPA projects.
  4. Information Availability and Quality: Ensure that the necessary information required for electronic use is valid, standardized, and of high quality. Incorrect or missing data can affect the performance of RPA.
  5. Integration Potential: Evaluate how well the selected project integrates with existing systems and applications. Seamless integration is crucial for flawless RPA implementation.
  6. Compliance and Security: Consider regulatory and data security issues. Monitor selected projects in accordance with industry regulations and safety standards.
  7. Stakeholder Support: Secure support from key stakeholders in the organization. Collaborate with departments such as IT, Finance, and Operations in decision-making.
  8. Scalability: Determine if the selected project can lay the foundation for scaling RPA efforts across the organization. Ideally, the chosen project should be a stepping stone towards broader RPA.

Choosing the appropriate Robotic Process Automation is a critical step in transforming your organization’s performance and productivity. By following these considerations, you can make informed decisions about how to maximize RPA’s potential while minimizing implementation issues. Remember that RPA is not a one-size-fits-all solution, and careful project selection is key to unlocking RPA’s full potential. Start small, learn from experience, and gradually scale your RPA program for long-term business success.

Get a free Proof Of Concept

Sign up for a free POC worth $5000 for RPA or for a review of your existing RPA and AI implementation. Book a discovery call with a member of Tangentia’s automation team today to find out more about what RPA can do for you.

The Future is Autonomous : Tangentia & the Autonomous Enterprise

An Autonomous Digital Enterprise (ADE) is growth-oriented, replacing manual and redundant tasks with automated intelligence and freeing up people to be creative, serve customers, and collaborate on higher-level pursuits. The successful ADE is defined by these three criteria and outcomes

Actionable insights

By leveraging newer technologies and analytics, an ADE can move beyond data correlations and business or system alerts towards true actionable insights, broader perspectives, and predictive intelligence to drive faster, better decision making.

Business agility

By automating rote and redundant tasks, organizations gain the flexibility to better understand & guide the digital enterprise towards innovation, leading to significant improvements in customer satisfaction, employee engagement, & operational performance.

Customer centricity

By minimizing the effort required to manage the large, complex digital enterprise, employees are freed up to work closer with business lines and customers to better understand the dynamically changing market & provide a superior experience.

Get Started on Your Autonomous Digital Transformation Journey Today

Book a discovery call with a member of Tangentia’s intelligent automation team today to find out more about what we can do for you.

The AI Revolution is Coming to E-commerce

The AI Revolution is Coming to E-commerceThe AI Revolution is Coming to E-commerce

The AI Revolution is Coming to E-commerce

In the fast-paced world of online commerce, the relentless pursuit of innovation has been the driving force behind its exponential growth. E-commerce, once a novel concept, has now become an integral part of our daily lives, shaping the way we shop and interact with businesses.

However, as technology continues to evolve, so too does the landscape of e-commerce. One of the most transformative and disruptive forces in this digital realm is Artificial Intelligence (AI). Artificial Intelligence, often referred to simply as AI, represents a fusion of advanced algorithms, data analysis, and machine learning capabilities that enable computers to mimic human intelligence.

Over the past few years, AI has swiftly woven itself into the fabric of e-commerce, revolutionizing every aspect of the industry, from product discovery and personalized recommendations to supply chain optimization and customer service. Its impact is profound, reshaping the dynamics of the online marketplace and, in turn, redefining the expectations and behaviors of both consumers and businesses.

In this article, we will delve deep into the captivating realm of how Artificial Intelligence is transforming e-commerce. We will uncover the manifold ways in which AI is empowering e-commerce platforms to provide enhanced customer experiences, streamline operations, and stay ahead in the fiercely competitive digital marketplace.

How AI Is Changing the E-commerce Landscape?

AI is making a significant impact on the world of e-commerce, transforming the way businesses operate and stay competitive.
Let's explore how some major e-commerce players, such as Amazon, JD.com, Alibaba, and eBay, are using AI to their advantage:

  • Amazon: Amazon is a leader in using AI to improve the customer experience. They employ AI-powered Alexa to understand what customers want and provide personalized product recommendations. Studies have shown that Amazon's recommendation system contributes to an impressive 35% of its total sales.
  • JD.com: This Beijing-based e-commerce giant has partnered with Siasun Robot & Automation Co Ltd. to automate their warehouse operations using AI. By using generative AI and robotics, JD.com aims to make its product sorting and delivery more efficient, which will result in cost savings and increased revenue. They also plan to gradually reduce their manual workforce from 120,000 to 80,000 over ten years using AI.
  • Alibaba: Another major player in e-commerce, Alibaba, utilizes AI assistants like Tmall Genie and Ali Assistant to gain a competitive edge. Their AI-powered customer service chatbot handles an impressive 95% of customer inquiries, both written and spoken. Alibaba also uses AI for smart product recommendations, improved search functionality, and efficient delivery route planning. They've implemented a smart logistics system that has already reduced vehicle use by 10% and travel distance by 30%.
  • eBay: eBay has introduced Shopbot, an AI-powered shopping assistant designed to help users find the products they're looking for. Shoppers can interact with the assistant using text, voice commands, or by uploading images, and it provides accurate product information and recommendations.

These e-commerce giants are using AI in various ways to enhance customer experiences, optimize operations, and remain competitive in the ever-evolving e-commerce landscape. AI- driven innovations like personalized recommendations, automation, chatbots, and efficient logistics are helping these companies stay at the forefront of the industry.

The Advantages of Artificial Intelligence in E-commerce

The AI Revolution is Coming to E-commerce

Imagine a shopping experience where the items you see change according to your individual preferences and what you've bought before. Think about receiving recommendations for products that match your style and needs, even if you didn't realize you wanted them.

This isn't a distant dream; it's happening right now, thanks to the fast adoption of AI in online shopping. AI is revolutionizing the way we shop online, providing unmatched speed, customization, convenience, and personalization.

Here are some of the significant advantages of AI in e-commerce:

  • Gives a Customized Visual Search Experience: AI in e-commerce revolutionizes the search experience by recognizing products in images, providing relevant results, and offering a smoother and more enjoyable shopping experience. Customers can upload images and receive immediate suggestions for similar items, enhancing their shopping journey significantly.
  • Re-engages the Customers: Retargeting strategies in e-commerce are made efficient and effective with AI, ensuring marketing efforts target potential customers likely to convert. AI analyzes vast amounts of customer data, offering valuable insights for personalized communications and offers, ultimately re-engaging customers and guiding them through the sales process. AI-driven retargeting strategies reshape how businesses connect with potential customers, optimizing ad targeting based on user behavior and preferences.
  • Elevates Customization for Customers: Personalization in advertising is crucial for engaging customers, with AI-powered conversational marketing establishing a personalized connection and improving brand relationships. Brands leverage AI to deliver tailored shopping experiences, significantly boosting ROI and strengthening customer loyalty. Behr Paint, for example, utilizes AI-based conversational marketing to offer personalized recommendations and engage customers effectively, streamlining the shopping process and enhancing customer satisfaction.
  • Identifies and Removes Fake Reviews: Addressing the issue of fake reviews in e-commerce, AI algorithms like Amazon's can identify and flag fake product reviews by considering factors such as “verified customer purchase” labels and helpful markings from other users. This ensures the integrity of customer feedback and empowers shoppers to make informed decisions with confidence.
  • Improved Product Searching: AI has empowered e-commerce brands to enhance the product search experience by delivering personalized and improved search results. Platforms like Clarifai and Gepard utilize AI to optimize product recognition and craft compelling product descriptions, enhancing product quality and consistency. Vue.ai tailors AI-powered site search solutions to retailers, allowing personalized sorting of search results based on customer preferences and behavior for a satisfying shopping experience.

The transformation brought about by Artificial Intelligence (AI) in the realm of e-commerce is nothing short of revolutionary. Tangentia's TiA Chatbot's have been assisting and streamlining ecommerce customer support, invoice management, customer relations and a variety of other services. AI has not only disrupted traditional shopping but has also elevated the entire online retail experience to new heights.

With AI's ability to personalize recommendations, streamline operations, enhance customer service, and provide innovative solutions to age-old challenges, it has become an indispensable tool for e-commerce businesses aiming to thrive in the digital age.

In this age of digital commerce, one thing remains clear: Artificial Intelligence is not merely transforming e-commerce; it is shaping the future of how we shop, connect with brands, and experience the world of retail.

Embracing AI's capabilities will be pivotal for businesses seeking to thrive and innovate in this ever-changing landscape, ultimately redefining the future of e-commerce in ways that we are only beginning to imagine.

Get a free Proof Of Concept

Sign up for a free POC worth $5000 for RPA or for a review of your existing RPA and AI implementation. Book a discovery call with a member of Tangentia’s automation team today to find out more about what RPA can do for you.

The Future is Autonomous : Tangentia & the Autonomous Enterprise

An Autonomous Digital Enterprise (ADE) is growth-oriented, replacing manual and redundant tasks with automated intelligence and freeing up people to be creative, serve customers, and collaborate on higher-level pursuits. The successful ADE is defined by these three criteria and outcomes

Actionable insights

By leveraging newer technologies and analytics, an ADE can move beyond data correlations and business or system alerts towards true actionable insights, broader perspectives, and predictive intelligence to drive faster, better decision making.

Business agility

By automating rote and redundant tasks, organizations gain the flexibility to better understand & guide the digital enterprise towards innovation, leading to significant improvements in customer satisfaction, employee engagement, & operational performance.

Customer centricity

By minimizing the effort required to manage the large, complex digital enterprise, employees are freed up to work closer with business lines and customers to better understand the dynamically changing market & provide a superior experience.

Get Started on Your Autonomous Digital Transformation Journey Today

Book a discovery call with a member of Tangentia’s intelligent automation team today to find out more about what we can do for you.

How PowerApps is Changing the Software Development Industry?

How PowerApps is Changing the Software Development Industry? How PowerApps is Changing the Software Development Industry?

How PowerApps is Changing the Software Development Industry?

PowerApps is indeed making a significant impact on the software development industry by introducing low-code development capabilities and empowering citizen developers. Here are some ways in which PowerApps is changing the software development landscape:

  • Accelerating App Development: PowerApps enables rapid application development through its intuitive drag-and-drop interface, pre-built templates, and easy-to-use connectors. This reduces the time and effort required to create custom applications, allowing organizations to quickly address their business needs.
  • Empowering Citizen Developers: PowerApps empowers individuals with little to no coding experience, often referred to as citizen developer s, to create functional applications. By leveraging the visual development environment and low-code tools, citizen developers can contribute to application development, reducing the burden on professional developers and increasing overall productivity.
  • Bridging the Gap Between IT and Business: PowerApps helps bridge the gap between IT departments and business users. Business users can directly build apps that align with their specific requirements, reducing the need for constant back-and-f0rth communication with IT teams. This collaboration improves the speed of application delivery and ensures that business users have more control over the applications they use.
  • Enabling Customization and Extensibility: PowerApps allows organizations to customize and extend existing Microsoft applications such as SharePoint, Dynamics 365, and Teams. This enables businesses to tailor their software solutions to meet their unique needs without relying heavily on custom coding or expensive development resources.
  • Mobile and Cross-Platform Capabilities: PowerApps applications can run on various devices and platforms, including web browsers, smartphones, and tablets. This cross-platform compatibility ensures that apps developed with PowerApps can be accessed and used by users regardless of their preferred device, enhancing accessibility and user experience.
  • Integration with Data Sources and Services: PowerApps offers a wide range of connectors that enable seamless integration with various data sources and services. This integration capability allows developers to incorporate data from sources such as SharePoint, SQL Server, Excel, and cloud services into their applications, enabling a unified experience for end users.
  • Continuous Improvement and Innovation: PowerApps is part of the Microsoft Power Platform, which also includes Power BI, Power Automate, and Power Virtual Agents. The Power Platform is continuously evolving and introducing new features and enhancements, ensuring that PowerApps remains up to date with the latest technological advancements.

In general, PowerApps is revolutionizing the software development industry by democratizing app development, enabling faster delivery of applications, fostering collaboration between business users and IT departments, and providing a low-code platform that empowers citizen developers to contribute to application development efforts

Join our free Microsoft PowerApps session

Sign up for a free Microsoft PowerApps course to get started on your PowerApps journey. Hear from the industry leaders and experts from Tangentia, along with hands on sessions on setting up and building your own apps on the Microsoft Power platform.

Monthly Tangentia Byte August 2023

  • Tangentia Byte August 2023Tangentia Byte August 2023

    Monthly Tangentia Byte
    August 2023

AUGUST 2023

We are excited to introduce Craig de Clair, Vice President and Principal Analyst at Forrester, who will be gracing our event with his guest speech on the topic “Automation Market Shifts and New Buyer Pain Points.”

Craig is a distinguished authority in the realm of enterprise architecture and business process transformation. With a remarkable international reputation, he stands as a true luminary in the fields of automation, artificial intelligence (AI), and the evolving landscape of work. His insights have consistently guided industry leaders toward innovative solutions and strategic implementations.

Expertise and Accomplishments:

Craig’s areas of expertise span a wide spectrum, encompassing critical subjects such as robotic process automation (RPA), AI solutions in the financial sector, and the profound societal and workforce impacts of these transformative technologies. Notably, his 2019 book, “Invisible Robots in the Quiet of the Night,” has garnered widespread acclaim for its profound exploration of these themes.

Thought Leadership:

A prolific writer and speaker, Craig’s influence extends beyond traditional academic boundaries. His perspectives have been frequently sought by esteemed publications and media outlets, including The Wall Street Journal, New York Times, USA Today, Forbes, and many others. His thought leadership continues to shape the narratives surrounding technology’s role in shaping the business world.

Expansive Coverage:

While Craig’s proficiency is deeply rooted in automation and AI, his coverage extends to various other domains. Dynamic case management, electronic signatures, and customer communications management are among the comprehensive subjects he navigates with expertise.

Don’t miss the opportunity to hear from Craig de Clair as he delves into the fascinating intersections of automation market shifts and emerging buyer pain points. His insights are sure to inspire, enlighten, and challenge conventional thinking in the ever-evolving landscape of business and technology.

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Explore How PowerApps is Transforming Software Development

Discover how PowerApps is reshaping the software development landscape with its low-code capabilities and empowerment of citizen developers. From accelerating app creation to bridging the gap between IT and business, PowerApps is driving innovation in the industry. Learn more about its impact on customization, cross-platform reach, integration, and continuous improvement. Read on to see how PowerApps is revolutionizing app development and fostering collaboration between developers and business users.

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IBM X Tangentia Webinar – Unleashing Innovation through Automation

We’re thrilled to recap the illuminating webinar, “Leveraging IBM Automation and Tangentia Solutions for Industry-Specific Challenges,” where cutting-edge technology and expert insights converged to pave the way for new possibilities.

The event showcased the dynamic fusion of IBM’s automation prowess and Tangentia’s industry-leading solutions. Through live demos, real-world case studies, and engaging discussions, attendees delved into the transformative potential of IBM’s RPA AI and IT Ops in addressing sector-specific hurdles with a panel of distinguished speakers: Zachary Silverstein, Ashwini Hegde, and Vijay Thomas, whose unwavering dedication to innovation has reshaped businesses across industries.

For those who missed this opportunity, the knowledge journey continues. Catch the event’s enlightening discussions and insights by watching the on-demand webinar video. Unlock innovation, transform challenges into opportunities, and be at the forefront of industry advancement. 

VIEW ON DEMAND WEBINAR

Revolutionizing Supply Chain Excellence with Generative AI

In the dynamic realm of supply chain management, efficiency and precision are paramount. Enter generative AI—a revolutionary tool reshaping this landscape. From optimizing inventory to predictive maintenance, route planning to real-time tracking, this blog delves into how generative AI is overhauling supply chain processes. Discover the future of logistics and the transformative power of AI in revolutionizing the supply chain industry.

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Independence Day Celebrations at Tangentia’s India Offices

India Team Across All Offices: We celebrated the spirit of India’s Independence Day on the 15th of August with great enthusiasm! Our India team came together across all our offices to honor this significant day in the nation’s history. It was a moment of reflection on the freedom we enjoy and a heartfelt tribute to the heroes who have sacrificed for our country’s progress.

Onam Celebrations at Tangentia’s Kerala Office

The festive air was alive as we celebrated Onam at our Kerala office! The office was adorned with vibrant decorations and intricate flower rangoli, perfectly capturing the essence of this joyous occasion. And of course, the highlight was the indulgence in a sumptuous Onam Sadhya, where we all savored the flavors of tradition and togetherness in the form of this elaborate and delicious feast.

An ISO 9001:2015 and ISO/IEC 27001:2013 Certified Company

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Revolutionizing Supply Chain with Generative AI : Efficiency, Precision, and Beyond

Revolutionizing Supply Chain with Generative AI : Efficiency, Precision, and BeyondRevolutionizing the Supply Chain with Generative AI: Efficiency, Precision, and Beyond

Revolutionizing the Supply Chain with Generative AI : Efficiency, Precision, and Beyond

In the fast-paced world of modern business, supply chain management plays a pivotal role in ensuring the seamless movement of goods and services. As companies strive for greater efficiency, precision, and adaptability, they have turned to cutting-edge technologies to address global supply chain challenges. One such game-changer is generative AI, which has emerged as a powerful tool to revolutionize the supply chain industry. In this article, we will explore how generative AI is transforming supply chain processes and what it means for the future of logistics.

Streamlining Inventory Management

Traditionally, inventory management has been a challenging task for companies, with overstocking and stockouts resulting in significant financial losses. Generative AI has stepped in to optimize inventory levels with impressive accuracy. By analyzing historical data and predicting future demand patterns, AI algorithms can forecast the right quantities of products to be stocked, thereby minimizing excess inventory and eliminating stockouts. This level of precision empowers businesses to maintain leaner, more cost-effective supply chains.

Predictive Maintenance and Reduced Downtime

Incorporating generative AI into supply chain systems facilitates predictive maintenance of machinery and equipment. AI algorithms analyze sensor data and machine performance metrics to predict potential breakdowns or maintenance needs well before they occur. As a result, companies can schedule maintenance activities proactively, minimizing costly downtime and disruptions to the supply chain. This approach not only saves money but also improves overall productivity and customer satisfaction.

Optimized Route Planning and Logistics

The logistics sector is reaping significant benefits from generative AI applications. Advanced algorithms can evaluate various factors, such as traffic conditions, weather patterns, delivery deadlines, and vehicle availability, to optimize route planning. By identifying the most efficient routes, companies can reduce transportation costs, decrease delivery times, and minimize their carbon footprint. The result is a greener, more economical supply chain, aligning with sustainability goals and meeting the growing expectations of eco-conscious consumers.

Enhanced Demand Forecasting

Accurate demand forecasting is critical for supply chain efficiency. Generative AI employs machine learning techniques to analyze vast amounts of historical data, customer behavior, market trends, and external factors affecting demand. By synthesizing this information, AI algorithms can produce more accurate and insightful demand forecasts. This level of precision enables companies to better allocate resources, adjust production schedules, and streamline distribution efforts, staying ahead of the competition.

Real-time Inventory Tracking and Traceability

Generative AI is also instrumental in providing real-time tracking and traceability solutions. With the integration of IoT devices and RFID tags, companies can monitor their products throughout the supply chain journey. This level of transparency enables efficient tracking, reduces the risk of theft, and enhances overall security. Moreover, in case of recalls or quality control issues, AI-powered traceability allows for targeted product retrieval and replacement, saving time and reducing potential negative impacts on consumers and brand reputation.

Generative AI is a transformative force in supply chain management, offering unprecedented levels of efficiency, precision, and adaptability. From optimizing inventory management to predictive maintenance, route planning to demand forecasting, this technology streamlines processes, reduces costs, and enhances customer satisfaction. As supply chains continue to evolve, embracing generative AI is not just an option but a necessity for businesses seeking to stay competitive in the ever-changing global landscape. Tangentia’s TiA suite of solutions combines the intelligence of generative AI, RPA and Business Process Management tools into a single cloud based platform that affordable while being rapidly and easily scalable. As the technology advances and becomes more accessible, we can expect to witness even more groundbreaking applications, reshaping the supply chain industry for years to come.

Get a free Proof Of Concept

Sign up for a free POC worth $5000 for RPA or for a review of your existing RPA and AI implementation. Book a discovery call with a member of Tangentia’s automation team today to find out more about what RPA can do for you.

The Future is Autonomous : Tangentia & the Autonomous Enterprise

An Autonomous Digital Enterprise (ADE) is growth-oriented, replacing manual and redundant tasks with automated intelligence and freeing up people to be creative, serve customers, and collaborate on higher-level pursuits. The successful ADE is defined by these three criteria and outcomes

Actionable insights

By leveraging newer technologies and analytics, an ADE can move beyond data correlations and business or system alerts towards true actionable insights, broader perspectives, and predictive intelligence to drive faster, better decision making.

Business agility

By automating rote and redundant tasks, organizations gain the flexibility to better understand & guide the digital enterprise towards innovation, leading to significant improvements in customer satisfaction, employee engagement, & operational performance.

Customer centricity

By minimizing the effort required to manage the large, complex digital enterprise, employees are freed up to work closer with business lines and customers to better understand the dynamically changing market & provide a superior experience.

Get Started on Your Autonomous Digital Transformation Journey Today

Book a discovery call with a member of Tangentia’s intelligent automation team today to find out more about what we can do for you.

Tangentia and Decisions Partner to build the future of no-code Intelligent Process Automation

Tangentia Decisions partnership press release bannerTangentia Decisions partnership press release banner

Tangentia and Decisions Partner to build the future of no-code Intelligent Process Automation

Toronto, 29th July 2023 — Tangentia, a leading provider of cutting-edge autonomous enterprise solutions, is delighted to announce its strategic partnership with Decisions, a renowned name in the automation industry, to deliver an unrivaled suite of Decisions automation solutions to clients across the globe.

This collaboration brings together two industry pioneers, each offering complementary expertise, to meet the ever-evolving demands of businesses seeking to optimize their processes and achieve unparalleled efficiency. Tangentia's vast experience in implementing transformative automation technologies across various industries aligns perfectly with Decisions' innovative approach to automation, making this partnership a natural fit.

Through this collaboration, clients can look forward to a comprehensive suite of decision automation solutions that harness the power of advanced technologies such as artificial intelligence, machine learning, and robotic process automation. By seamlessly integrating these solutions into their existing systems, businesses can unlock new possibilities, optimize operations, and gain a competitive edge.

Key benefits that clients can expect from this partnership include:

  • Improved Efficiency: By automating decision-making and workflows, businesses can significantly reduce manual effort, leading to improved efficiency and reduced operational costs.
  • Enhanced Customer Experience: Automation streamlines processes, enabling businesses to deliver faster and more accurate services to their customers, ultimately enhancing the overall customer experience.
  • Agility and Scalability: Decisions' platform is designed to be agile and scalable, allowing businesses to adapt quickly to changing demands and scale their automation initiatives as needed.
  • Data-Driven Insights: The platform's data analytics and reporting capabilities provide valuable insights into business performance, enabling data-driven decision-making and continuous improvement.
  • Compliance and Consistency: Decisions' business rule engine ensures consistent adherence to policies and regulations, enhancing compliance and reducing the risk of errors.

About Tangentia

Tangentia is a global leader in autonomous enterprise solutions providing innovative technology solutions and services to clients across various industries. With a track record of successful digital transformations, Tangentia empowers businesses with cutting-edge tools to stay ahead in the dynamic marketplace. To learn more about Tangentia, visit www.tangentia.com.

Vijay Thomas
CEO of Tangentia
Today marks a pivotal moment for Tangentia as we embark on an exciting journey with Decisions. This partnership will unleash a powerful synergy of automation and innovation, enabling us to redefine possibilities for our clients. With Decisions’ Decisions’ rules-driven Intelligent Process Automation (IPA) platform and Tangentia’s expertise driving the Autonomous Enterprise revolution, we are poised to revolutionize industries and drive transformative change worldwide.

About Decisions

Decisions is a leading provider of intelligent automation solutions that enable organizations to automate decision-making processes, streamline workflows, and boost operational efficiency. Its state-of-the-art platform harnesses the power of AI, machine learning, and RPA to drive digital transformation for enterprises worldwide. To know more about Decisions, visit www.decisions.com.

Missy Hillenbrand
Director of Channel Sales at Decisions
We are thrilled to partner with Tangentia. By combining our automation expertise with their industry-leading technologies, we are primed to drive business innovation on a global scale. This exciting opportunity will further empower our customers, keeping them ahead in today’s fiercely competitive market.

Get Started on Your Autonomous Digital Transformation Journey Today

Book a discovery call with a member of Tangentia’s intelligent automation team today to find out more about what we can do for you.

Monthly Tangentia Byte July 2023

  • Tangentia Byte July 2023Tangentia Byte July 2023

    Monthly Tangentia Byte
    July 2023

JULY 2023

The age of automation is upon us, and businesses that fail to embrace this trend risk being left behind. With the rapid advancement of Artificial Intelligence (AI), businesses now have access to tools that can significantly improve their operations, reduce costs, and enhance the customer experience. However, selecting the right automation provider is key to unlocking the full potential of AI. With 20 years of experience leveraging technologies to help organizations like yours grow, Tangentia is at the forefront of this new Automation wave.

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Accelerating Business Impact: Harnessing Generative AI and Automation

In this blog, we delve into the transformative power of Tangentia’s Intelligent Automation in collaboration with Automation Anywhere. With the introduction of generative AI solutions, businesses can now bridge the productivity gap, expedite automation development, and extract valuable insights from various document types effortlessly. Join us as we explore how these innovations revolutionize automation, empowering businesses to unleash their full potential and embrace a future of enhanced productivity and growth opportunities. Let the power of generative AI and automation transform the way you work!

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Debunking the Myth: The Real ROI of Robotic Process Automation

Robotic Process Automation (RPA) is often plagued by the misconception that its costs outweigh the benefits, deterring organizations from investing in this transformative technology. In this blog, we dispel this myth and shed light on how Tangentia effectively deploys RPA solutions to ensure a swift return on investment (ROI) for businesses. By streamlining processes, reducing costs, enhancing customer experience, and enabling continuous improvement, Tangentia’s approach unlocks the true value of RPA. Embrace RPA and partner with Tangentia to automate your processes, elevate efficiency, and open new avenues for growth in today’s digital landscape.

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Transforming Manual Chaos to Automation Bliss: SodaStream’s Success Story with Tangentia’s NetSuite ERP Implementation and EDI Solutions

In this inspiring success story, join us as we dive deep into SodaStream’s remarkable journey from being bogged down by manual processes to achieving unparalleled efficiency through Tangentia’s cutting-edge NetSuite ERP implementation and EDI solutions. Kari McLean, SodaStream’s representative, shares invaluable advice for businesses considering a similar transformation. Understand the significance of envisioning future goals while mapping solutions to accommodate growth and scalability. 

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From Boardrooms to Beaches: Tangentia Get-Together with the CEO in Goa!

Recalling the Unforgettable get-together where we worked hard and partied harder! Together, we celebrated our dedication to excellence, cherishing the moments that took us from boardrooms to beaches. Amidst the breathtaking paradise of Goa, we bonded with colleagues and leadership, creating lasting memories in the sand, sun, and smiles!  

An ISO 9001:2015 and ISO/IEC 27001:2013 Certified Company

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Debunking the Myth – The Real ROI of Robotic Process Automation

Debunking the Myth - The Real ROI of Robotic Process Automation with TangentiaDebunking the Myth - The Real ROI of Robotic Process Automation with Tangentia

Debunking the Myth
The Real ROI of Robotic Process Automation

Robotic Process Automation (RPA) has emerged as a transformative technology that promises increased efficiency, reduced costs, and improved accuracy for businesses. However, there is a persistent myth that the costs of implementing RPA outweigh the benefits, making it an unviable investment. In this blog, we aim to debunk this myth and shed light on how Tangentia effectively deploys RPA solutions, ensuring a swift return on investment (ROI) for organizations.

Understanding the True Value of Robotic Process Automation(RPA):

Gartner expects that by 2026, enterprises that have adopted RPA & AI engineering practices to build and manage adaptive AI systems will outperform their peers in the number and time it takes to operationalize artificial intelligence models by at least 25%. Many organizations mistakenly focus solely on the initial costs associated with implementing RPA, failing to recognize the long-term benefits it offers. RPA streamlines repetitive and rule-based tasks, freeing up valuable human resources to focus on more strategic and complex activities. This leads to increased productivity, improved customer experience, and accelerated business growth.

Tangentia's ROI-driven Approach:

Tangentia understands the importance of delivering tangible ROI to its clients. With their extensive experience in deploying RPA solutions across various industries, Tangentia adopts a meticulous approach to identifying and prioritizing automation opportunities that yield the highest ROI. By targeting processes with high volumes, error rates, and manual effort, Tangentia ensures rapid ROI timelines.

Cost Reduction through RPA:

Contrary to the myth, RPA can significantly reduce costs for organizations. By automating mundane tasks, RPA eliminates human errors and increases operational efficiency. Tangentia's expertise lies in identifying cost-intensive processes and seamlessly integrating RPA solutions, resulting in substantial savings in labor costs and increased accuracy.

Scalability and Flexibility:

One key advantage of RPA is its scalability and flexibility. Tangentia empowers organizations to start small and gradually expand their automation initiatives as they witness the immediate benefits and ROI. By leveraging a modular approach, Tangentia ensures that the RPA solution grows alongside the organization's evolving needs, delivering sustained ROI in the long run.

Enhanced Customer Experience:

RPA not only improves internal processes but also directly impacts customer experience. By automating tasks such as order processing, invoice management, and customer support, Tangentia enables organizations to respond faster, reduce turnaround times, and deliver a superior customer experience. This, in turn, leads to increased customer satisfaction and loyalty.

Continuous Improvement and Optimization:

Tangentia doesn't stop at the initial deployment of RPA solutions. They understand that continuous improvement and optimization are crucial for sustaining ROI. With their expertise in process analytics and monitoring, Tangentia ensures that organizations can identify bottlenecks, measure performance, and refine processes to maximize the benefits of RPA.

It's time to debunk the myth that the costs of RPA outweigh its benefits. Tangentia, with its expertise and focus on ROI, can effectively deploy RPA solutions to organizations, delivering rapid returns and long-term value. By embracing RPA and partnering with Tangentia, organizations can automate their processes, reduce costs, enhance customer experience, and unlock new opportunities for growth in today's digital landscape.

Get a free Proof Of Concept

Sign up for a free POC worth $5000 for RPA or for a review of your existing RPA and AI implementation. Book a discovery call with a member of Tangentia’s automation team today to find out more about what RPA can do for you.

The Future is Autonomous : Tangentia & the Autonomous Enterprise

An Autonomous Digital Enterprise (ADE) is growth-oriented, replacing manual and redundant tasks with automated intelligence and freeing up people to be creative, serve customers, and collaborate on higher-level pursuits. The successful ADE is defined by these three criteria and outcomes

Actionable insights

By leveraging newer technologies and analytics, an ADE can move beyond data correlations and business or system alerts towards true actionable insights, broader perspectives, and predictive intelligence to drive faster, better decision making.

Business agility

By automating rote and redundant tasks, organizations gain the flexibility to better understand & guide the digital enterprise towards innovation, leading to significant improvements in customer satisfaction, employee engagement, & operational performance.

Customer centricity

By minimizing the effort required to manage the large, complex digital enterprise, employees are freed up to work closer with business lines and customers to better understand the dynamically changing market & provide a superior experience.

Get Started on Your Autonomous Digital Transformation Journey Today

Book a discovery call with a member of Tangentia’s intelligent automation team today to find out more about what we can do for you.

Accelerating Business Impact: Harnessing Generative AI and Automation

Accelerating Business Impact: Harnessing Generative AI and AutomationAccelerating Business Impact: Harnessing Generative AI and Automation

Accelerating Business Impact: Harnessing Generative AI and Automation

The pace of technological change in our world is astonishing, with various factors contributing to a global productivity crisis. Issues like labor shortages, inflation, cost limitations, and increased competitive pressures have driven the need for businesses to enhance productivity by 50% to meet global GDP targets, as predicted by McKinsey. In light of these challenges, business leaders are increasingly focusing on the combination of automation and AI as a means to bridge the productivity gap, stay competitive, and foster innovation and growth.

Tangentia's Intelligent Automation and its AI capabilities along with Automation Anywhere play a crucial role in addressing these challenges. Over the past two decades, Automation Anywhere has been dedicated to empowering the future of work by unlocking human potential. They have achieved this by assisting customers in building AI-powered digital workforces that enable individuals to excel in collaboration, creativity, and business growth.

However, this is just the beginning for Automation Anywhere as they embark on their next major endeavor. In February, they introduced their first generative AI solutions in collaboration with Open AI and Microsoft, which have received tremendous enthusiasm from their customer and partner community. Automation Anywhere has announced the integration of generative AI across their entire Automation Success Platform, empowering every application, team, and process with this innovative technology.

Let's take a closer look at the three exciting innovations:

Automation Co-Pilot + Generative AI for Business Users (GA): Automation Co-Pilot, initially introduced as an automation assistant embedded in any application, has now been powered by AI. This enhancement further accelerates team productivity by enabling them to leverage generative AI for various use cases across any system, from content creation and summarization to email communication and recommendations.

Automation Co-Pilot + Generative AI for Automators: Automation Co-Pilot is now seamlessly integrated into the developer experience, connected to generative AI. This empowers both professional developers and business users to harness the power of generative AI to expedite automation development by up to 55%. Users can easily create automations through natural language conversations with Automation Co-Pilot, making automation development accessible to individuals throughout the organization.

Document Automation + Generative AI: Document Automation now leverages generative AI to rapidly understand, extract, and summarize data from a wide range of document types, including unstructured documents, in addition to structured and semi-structured ones. This integration unlocks more data by supporting a growing universe of document types. Moreover, the seamless connection to automation allows for direct insertion of data into process workflows without any additional effort.

Get a free Proof Of Concept

Sign up for a free POC worth $5000 for RPA or for a review of your existing RPA and AI implementation. Book a discovery call with a member of Tangentia’s automation team today to find out more about what RPA can do for you.

Generative AI on the Automation Success Platform accelerates business impact by providing out-of-the-box models developed with decades of automation expertise. This solution is built on an open platform, offering users the flexibility to select the large language model that best suits their needs. Moreover, it is built on the Automation Success Platform, ensuring enterprise-grade security, privacy, and compliance standards, and promoting responsible AI usage.

With the rapid maturation of increasingly sophisticated technologies, enterprises now have an opportunity to bring new levels of context, intelligence, and automation to day-to-day processes and decision-making in a way that spans organizational silos and enables holistic, enterprise-wide change. In short, they can work toward becoming an autonomous enterprise.

Transformation of this sort will require a deep understanding not only of the potential of new technologies but also of how existing information systems connect and interact and where current business processes have room to improve. This is where Tangentia comes in as an expert with those deep insights, to determine where the opportunity lies and where existing IT infrastructure might be holding your organization back from realizing its full potential.

The Future is Autonomous : Tangentia & the Autonomous Enterprise

An Autonomous Digital Enterprise (ADE) is growth-oriented, replacing manual and redundant tasks with automated intelligence and freeing up people to be creative, serve customers, and collaborate on higher-level pursuits. The successful ADE is defined by these three criteria and outcomes

Actionable insights

By leveraging newer technologies and analytics, an ADE can move beyond data correlations and business or system alerts towards true actionable insights, broader perspectives, and predictive intelligence to drive faster, better decision making.

Business agility

By automating rote and redundant tasks, organizations gain the flexibility to better understand & guide the digital enterprise towards innovation, leading to significant improvements in customer satisfaction, employee engagement, & operational performance.

Customer centricity

By minimizing the effort required to manage the large, complex digital enterprise, employees are freed up to work closer with business lines and customers to better understand the dynamically changing market & provide a superior experience.

Get Started on Your Autonomous Digital Transformation Journey Today

Book a discovery call with a member of Tangentia’s intelligent automation team today to find out more about what we can do for you.

Monthly Tangentia Byte June 2023

  • Tangentia Byte April 2022Tangentia Byte June 2023

    Monthly Tangentia Byte
    June 2023

Embracing the Autonomous Revolution: Transforming Your Company for Sustainable Success

JUNE 2023

Embracing Autonomy – Why Companies Need to

Pursue Digital Transformation Towards an Autonomous Enterprise

In today’s fast-paced and digitally-driven world, companies are constantly seeking ways to gain a competitive edge. Traditional business models are being disrupted, and the need for agility, efficiency, and innovation has become paramount. As a result, organizations are increasingly turning to the concept of the autonomous enterprise – an innovative approach that leverages technology and automation to optimize operations, enhance customer experiences, and drive business growth. In this blog post, we will explore why companies need to embark on the journey toward an autonomous enterprise and how Tangentia can help kickstart this transformation.

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 Watson X : Pushing the Boundaries of AI and Driving Industry Transformation 

In the ever-evolving landscape of artificial intelligence (AI), IBM Watson X stands at the forefront, embodying cutting-edge technology and groundbreaking innovations that have propelled the field forward. Watson X is an extraordinary platform that pushes the boundaries of AI, transforming industries, and empowering businesses with unprecedented capabilities. Let’s delve into the incredible potential of Watson X, exploring its features, applications, and how it is revolutionizing the future of AI.

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Tangentia Partners with Microsoft for App in a day and RPA in a day

We are delighted to acknowledge the resounding success of the “App in a Day” and “RPA in a Day” programs conducted in collaboration with Microsoft. Our heartfelt gratitude goes to all the participants and the exceptional Tangentia team for their invaluable contributions in ensuring the triumph of these initiatives. Throughout these programs, attendees were immersed in a hands-on learning experience, where they gained practical expertise in developing bespoke business applications and implementing robotic automation processes using Microsoft Power Apps – all accomplished within a single day.

The events served as an outstanding platform for knowledge acquisition, collaboration, and fostering innovation. If you missed the opportunity to participate in these sessions, rest assured that there are more exciting opportunities on the horizon.

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Modernizing EDI for Cloud-Based Environments : Key Strategies for Success

Electronic Data Interchange (EDI) continues to be an essential technology for businesses worldwide, processing a significant majority of B2B digital sales. While challenges exist in today’s cloud-based IT environments, organizations can address these issues by modernizing their EDI platforms. Learn the five key strategies for successful EDI modernization.

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Meet TiA Digital Worker, the Digital Workforce of the Future

The TiA (Tangentia Intelligent Automation) Digital Workers, a state-of-the-art digital workforce, comes pre-programmed with a wide variety of industry-standard processes that can integrate smoothly with any business system. These highly advanced AI-driven digital workers are designed to accelerate business practices, are capable of working 24/7 with zero sick days for maximum productivity, and have successfully proven to deliver impactful results. It’s time businesses leverage the power of a digital workforce alongside a human workforce for better and bigger growth opportunities. 

MEET TIA NOW

#TeamTangentia attended the OutSystems One conference in Denver, Colorado.

Outsystems is a leader in low-code app development and we are ready to bring all the new innovations in the Outsystems platform to our customers, including the newly released OpenAI integration. Speak to our sales and account management team to learn how we can help you along your low-code app development journey.

LEARN MORE ABOUT OUTSYSTEMS

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