Customer engagement in today’s world is very diﬀerent than it was 20 years ago. Customers expect you to connect with them where they are, when they want to, and how they want to. It’s all about the experience, and oﬀering top customer experience is the way to put you ahead of your competition at a time when everyone is going digital.
Design, Build, and Manage Your Customer's Experience
Tangentia CX oﬀers you a suite of customer engagement services that will help you heighten the customer experience by tailoring it to suit their needs. We use sound data management and analytics and a seamless omnichannel approach to communication that will allow you to understand your customers better and reach them via the channels they prefer.
Reward customers for their social media participation
Communicate on a personal level and strengthen relationships
Discover the Solutions and Services That Have the Power to Transform Your Customer Interactions
Digital Loyalty Solutions
Strictly transaction-based interactions are a thing of the past. With our Digital Loyalty Solutions, you will be able to interact with your customers based on a loyalty system that monitors and rewards their digital behavior, rather than simply the frequency and quantity of their purchases.
Customer Engagement Solutions
The goal of every business in today’s technological world has gone beyond just making the sale. Our Customer Engagement Solutions allow you to easily engage in two-way dialog with your customers, taking your engagement beyond the transaction and allowing you to truly connect with them.
Digital Marketing Services
Today, you will fnd your customers everywhere. Email, SMS text messaging, social media – they do it all, and so should you. Our Digital Marketing Solutions, helps ensure your brand and value proposition are visible across all channels, helping your customers fnd and connect with you in a truly meaningful way.
Customer Insights & Analytics Services
Data is what drives business success, and these days you can collect plenty of data. Our Customer Insights & Analytics Services uses advanced AI tools to help you gather meaningful insights from that data, so you can convert it into initiatives that will strengthen your customer relationships.
Tangentia’s Customer Engagement Solutions bring customer communications into the 21st century with:
Full scalability to meeting a growing customer base
Loyalty solutions that reward customers the right way
AI and data analysis that help you make sense of your data
Get to Know Your Customers All Over Again with Tangentia Customer Engagement Solutions
Reach out to the Tangentia team to learn more about how our Customer Engagement Solutions can help you connect with your customers in a whole new way. Contact the Tangentia team today.
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