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TiA Gateway vs Cleo

Don't settle for Cleo's one-size-fits-all EDI platform

Take back control of onboarding, exception management, and the rest of your B2B integration strategy, without paying for a rigid platform built around Cleo's roadmap instead of yours. TiA Gateway delivers agentic automation, transparent pricing, and hands-on partnership that Cleo can't match.
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Trusted by 1000+ leading organizations around the world!
Cleo's subscription-platform model works well at scale, but it puts you inside Cleo's product cadence, support tiers, and pricing structure, with less room for a partner who adapts to your business.

The difference is not just integration.
It is business control.

Cleo

  • 1U.S Billing
  • 2Per-Connection Fees
  • 3Ticket-Based Support
  • 4Complex Onboarding
  • 5Add-On AI Tools
TiA Gateway
  • 1CAD Billing
  • 2Fixed Costs
  • 324 x 7 Local Phone Support
  • 4Scalable EDI Services
  • 5Intregrated Agentic AI + Automation
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It's time to stop waiting on vendors.

Where Businesses See Cleo Fall Short

01
Add-On Sprawl
Advanced visibility, AI exception handling, and orchestration features often sit outside the base platform, requiring additional licensing to get full value.
02
Scale-Driven Support Model
As a high-volume SaaS vendor, Cleo's support model is built for breadth, which can mean less white-glove attention for businesses with complex or regional requirements.
03
Self-Service Learning Curve
Teams without existing EDI/mapping expertise can find Cleo's self-service tooling requires real ramp-up time before onboarding partners independently.
04
Platform-Paced Roadmap
Feature requests and customizations move at Cleo's own product cadence, not necessarily aligned to your timeline.
TiA Gateway

Every EDI approach makes a trade-off. Here's ours.

Legacy On-Prem EDI

Mature transaction engines, often 15–20 years into their architecture.

Business Risks

  • Map changes need specialist developers
  • Infrastructure and licensing costs scale with volume
  • Limited real-time visibility into transaction status
Network-Locked VAN

Bundled connectivity and onboarding, tied to a single provider's network.

Business Risks

  • Simple changes routed through service tickets
  • Per-transaction and per-partner fees add up
  • Migrating off the network is its own project
Self-Serve iPaaS

Flexible integration tooling, not purpose-built for EDI compliance.

Business Risks

  • EDI/X12/EDIFACT expertise stays in-house
  • ASN, label, and compliance logic built from scratch
  • No safety net when volume or complexity spikes
TiA Gateway

No-code EDI/API integration with AI-assisted monitoring and Tangentia's managed services behind it.

What you get

  • Onboard new trading partners without a dev queue
  • AI agents flag and resolve exceptions before they become chargebacks
  • Human experts on call for the moments AI should escalate
Legacy platforms trade flexibility for stability. Self-serve tools trade support for control. TiA Gateway is built so you don't have to choose — no-code onboarding and AI-driven monitoring, backed by a team that picks up the phone. Talk to an expert!
TiA Gateway is built around the parts of EDI operations that actually cause pain - onboarding, compliance, exceptions, and the support gap after go-live.

Why Businesses Switch to TiA Gateway

No-code onboarding

Bring new trading partners live through guided setup and testing, without waiting on a mapping specialist.

Agentic Trading Partner Onboarding

TiA agents watch transaction sets against partner specs and flag drift before it turns into a compliance penalty.

Exception resolution

Routine errors get classified and resolved automatically. Anything else routes straight to a Tangentia specialist.

Hands-On Implementation Partnership

Run it self-serve, hand it fully to Tangentia's team, or blend both, the mix can change as your program matures.

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TiA Gateway

Our Numbers Speak for Themselves

Customers
1 +
Customers across 34 countries
Impact
1 %
Increase in operational efficiency
Big names
1
Fortune 500 clients served
Global Connections
1 +
Global trading partner connections
TiA EDDIE EDI AI Agent

See Our EDI AI Agent in Action

EDI Supercharged

TiA Eddie EDI AI Agent

Meet Eddie, an Intelligent Agentic EDI agent that learns, adapts, and optimizes your trading partner communications like never before.

This isn’t just another EDI solution, it’s Agentic AI for seamless transactions, faster onboarding, and smarter decision-making.

Learn More >>>
Data Mapping
Predictive Maintenance
Format Validation
TiA Eddie banner

AI handles the volume. People handle the judgment calls.

Most EDI vendors ask you to pick a lane: fully self-service, or fully managed. TiA Gateway is designed to move between them. AI agents carry the repetitive work of monitoring and first-pass exception handling — freeing Tangentia's EDI specialists to focus on the changes, escalations, and partner relationships that actually need a person.
TiA AI Agents - Always-on monitoring
Every 850, 856, 810, and 997 is checked against partner requirements as it moves through the gateway — not on a batch schedule.
Global delivery hubs
Support and implementation teams across India, Canada, USA Singapore, and Dubai - built to cover time zones, not just tickets.
What Our Customers Say About Tangentia

Why teams are switching to TiA Gateway

“If you are looking for EDI, I would recommendTangentia Gateway "
Ron Perry
General Manager of National Home Products
"Tangentia Gateway has helped King’s Crown save both time and money."
Bernadette Taggio
Co-Owner of Kings Crown 1774
"With Tangentia, overall you get a more affordable and better solution"
Decor Grates
Owen Carroll, CFO
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Ready to see TiA Gateway against your own trading partners?

Get a walkthrough scoped to your partner mix, transaction volume, and current EDI setup.
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