Indus Motors uses Bots to automate car selling

Tangentia Success Stories

Indus Motors uses Bots to Automate Car Selling

Indus Motors, a top Maruti Suzuki dealer with 200 showrooms, relied on 100+ back-office staff for manual sales, services, invoicing, and registrations. Tangentia deployed RPA bots to automate data transfer to Maruti’s Dealer Management System, slashing the team to under 30 in 6-8 months. This freed sales associates for frontline selling, boosting efficiency and vehicle sales by minimizing tedious backend tasks.

Rapid, Agile Build to Mission-Critical

Delivered a full end-to-end order management system within 6 weeks, meeting tight launch requirements tied to regulatory change and seasonal demand.

Scalable, Future-Ready Commerce Architecture

The solution, powered by TiA Gateway and Commerce, not only met the initial scope but continues to be actively enhanced, supporting mission-critical operations 24/7, 365 days a year.

Measurable Economic and Marketplace Impact

TiA’s platform underpinned Ontario’s expansion of beer and wine sales into grocery retail, a move expected to generate significant tax revenue and broaden consumer access beyond traditional LCBO and Beer Store channels.

Problem Statement: Indus motors is one of the highest selling dealers for Maruti Suzuki 4 wheelers in India. They have 200 showrooms selling a car every 1 5 min. They have 100 + back office team to manage sales, services, accessories sales, invoices , vehicle registration and fastag registrations. They wanted to reduce the manual dependency for these processes and also increase efficiency in handling these requests.

Product Used : TiA Gateway
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Tangentia's Solution

Tangentia built bots to transfer the data from their internal system to Maruti’s Dealer management system.

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Our Impact

The more time sales associates spend on the sales floor, the more vehicles a dealership will sell. With RPA, sales associates won’t be tied to their computer and phone dealing with the tedious loan approval process and all the other number of things that must be done when selling a vehicle. Instead, RPA bots can take care of all that behind-the-scenes work and sales associates can be where they’re needed most – on the front line making sales.

Highlights

100+ workforce reduced to less than 30 people in a span of 6-8 months

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