Tangentia Case Studies

From Manual to Autonomous: Nissan’s Journey to Smarter Dealer Performance Management

Problem Statement: Nissan automobile dealers are assessed by 3rd party assessors arranged by Nissan to check whether the standards recommended for Dealerships (to name a few - Look and feel, Branding, Parking space, display space, and car conditions) are followed, and the Assessors grade the standards and give a score. Since the volume was high, it was becoming difficult for Nissan to manage this manually, and hence it needed a bot to manage this.
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Tangentia's Solution

Tangentia built region-wise Dealer Assessment scorecards that are extracted from 5 different sources and shaped into a specific format by RPA
TiA AI Agents
Free your team to focus on high-value tasks by automating complex repetitive processes in accounting, HR, and customer support.
Tangentia Case Studies

Our Impact

Business will use a global template to show dealer operational performance in the global dashboard. Global dashboard to be presented at executive meetings related to customer quality.

Highlights

5 different data sources were compiled into one scorecard
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Case Studies

As AI continues to evolve, it is crucial to explore and understand the extent of its power, its current capabilities, and the profound impact it has on various aspects of our lives.