Streamlining User Deprovisioning for First Capital

Tangentia Success Stories

Streamlining User Deprovisioning for First Capital

First Capital Realty (FCR), a top Canadian mixed-use real estate firm, managed user deprovisioning across siloed apps via rigid SOPs to ensure governance and security. Tangentia rolled out an RPA solution triggered by ServiceNow tickets, automating deprovisioning for four key applications per SOP. This robust, scalable setup paves the way for all SaaS apps, enhancing compliance and efficiency.

Rapid, Agile Build to Mission-Critical

Delivered a full end-to-end order management system within 6 weeks, meeting tight launch requirements tied to regulatory change and seasonal demand.

Scalable, Future-Ready Commerce Architecture

The solution, powered by TiA Gateway and Commerce, not only met the initial scope but continues to be actively enhanced, supporting mission-critical operations 24/7, 365 days a year.

Measurable Economic and Marketplace Impact

TiA’s platform underpinned Ontario’s expansion of beer and wine sales into grocery retail, a move expected to generate significant tax revenue and broaden consumer access beyond traditional LCBO and Beer Store channels.

Problem Statement: First Capital is a leading owner, operator, and developer of mixed-use real estate located in Canada. FCR uses different applications for different business operations across the organization. The users created for these applications when required to be removed, FCR follows a certain SOP for de-provisioning of these users having different roles to maintain the governance and security compliance.

Product Used : TiA Gateway
Book a Demo

Tangentia's Solution

Tangentia implemented RPA solution to perform the task allocated on the Ticketing application (ServiceNow), and perform the deprovisioning of the user with a set SOP followed for 4 different applications.

Tangentia Case Studies

Our Impact

Currently 4 Application Deprovisioning is implemented. FCR is willing to have all their SAAS application Deprovisioning implemented in the RPA and Scale-up

Highlights

Build the Robust solution that can have other applications deprovisioning processes easily implemented.

Transform Your Business with Tangentia’s Agentic AI & Automation

Step Up Your Automation Game with Tangentia

Reimagine how work gets done with intelligent agents, automated workflows, and data-driven decisioning. Tangentia empowers organizations to innovate faster, operate smarter, and stay ahead in an AI-first world.
Your journey to autonomous operations starts here.

Feel free to get in touch!

+1-416-238-7515

How can we help you?!

ai@tangentia.com