RPA Streamlines Nissan’s Global Dealer Assessment and Reporting
Tangentia Case Studies
From Manual to Autonomous: Nissan’s Journey to Smarter Dealer Performance Management
Problem Statement: Nissan automobile dealers are assessed by 3rd party assessors arranged by Nissan to check whether the standards recommended for Dealerships (to name a few - Look and feel, Branding, Parking space, display space, and car conditions) are followed, and the Assessors grade the standards and give a score. Since the volume was high, it was becoming difficult for Nissan to manage this manually, and hence it needed a bot to manage this.
Tangentia built region-wise Dealer Assessment scorecards that are extracted from 5 different sources and shaped into a specific format by RPA
TiA AI Agents
Free your team to focus on high-value tasks by automating complex repetitive processes in accounting, HR, and customer support.
Tangentia Case Studies
Our Impact
Business will use a global template to show dealer operational performance in the global dashboard. Global dashboard to be presented at executive meetings related to customer quality.
Highlights
5 different data sources were compiled into one scorecard
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Case Studies
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