Whether a student or member of the public interacts with an institution via web chat or over the phone, they will be able to speak in a natural language and receive their answers as though a human was replying.

TiA is more than a Chatbot. TiA not only understands natural human language but can learn to determine the meaning behind the questions people ask. The more questions TiA is asked, the more it adapts and the smarter it becomes. This increases its ability to adjust its answer the next time a question is asked.

TiA won’t only answer a few standard questions and it won’t leave the user unsatisfied. TiA has the ability to determine when it should ask the user for clarification, search its knowledge base for answers, or direct the user to a human who can help.

TiA can connect across any channel via an app or website and provides support 24/7 in 40+ languages. Helping your College or University attract more international students, by providing them with the support and resources they need during the evaluation and enrollment stage.