The top RPA tools every RPA developer should know

The top RPA tools every RPA developer should knowThe top RPA tools every RPA developer should know

The top RPA tools every RPA developer should know

Saurav Revankar

Author: Saurav Revankar

Due to huge demand in today's world, many companies are looking for Robotic Process Automation (RPA) developers who have experience in one or more specific RPA set of tools as well as strong development skills and can work within RPA frameworks. RPA developers also need strong configuration management and logical thinking skills to ensure their automation runs smoothly across different environments.

In order to enter the RPA industry, it is important to learn different RPA tools. Since RPA is a low-code platform, these tools are fairly easy to learn.

Following are the important RPA tools right now

Automation Anywhere

Automation Anywhere is one of the most popular RPA vendors that offers a powerful and easy-to-use platform to perform any complex tasks. It is different from other programming software because it is focused more on RPA or Robotic Process Automation which will allow the user to operate a computer with the interface of GUI instead of programming languages. By using Automation Anywhere, a user can record a sequence of steps that they go through on a website which is then converted into an automation script ready to be used. Automation Anywhere also offers a trial/free version (Automation Anywhere Community Edition) of their tool so that developers can learn and get hands-on experience with it.

UiPath

Another RPA software that has been making an impact on the RPA market recently is UiPath. The key difference between Automation Anywhere and UiPath RPA providers is that Automation Anywhere offers RPA software as a cloud service, whereas UiPath is RPA software as a desktop application. Like Automation Anywhere, UiPath is also a low code platform and users can record steps as per process to automate. It also comes with a free version (UiPath Community Edition) for small businesses and individuals and with the trial version, it is easy to get hands-on experience with UiPath for a developer or a person who is looking to get into RPA development using UiPath.

Blue Prism

Unlike Automation Anywhere and UiPath, having knowledge of C# makes it easier for developers to learn Blue Prism. Blue Prism also lets users interact with variables and scenarios dynamically to test and resolve issues. UiPath and Automation Anywhere provide a visual GUI interface and quick implementation features while on other hand BluePrism requires programming skills. Blue Prism also provides the Blue Prism learning edition version which is available to everyone with a Blue Prism Digital Exchange Account.

As the trend of an RPA is increasing day by day, it is the right time to make this career move. If you are a fresher than you can start working on improving your SQL and C# knowledge. Also, get hands-on experience with any of the RPA tools as most of the tools offer a free trial version. If you are looking to apply for a RPA related job, visit the Tangentia careers page.

Get Started on Your RPA Journey Today

Book a discovery call with a member of Tangentia’s automation team today to find out more about what RPA can do for you.

My work experience with Tangentia

My work experience with TangentiaMy work experience with Tangentia

My work experience with Tangentia

Amey Pednekar

Author: Amey Pednekar

My adventure with Tangentia began with campus placements for the 2021 batch. I was ecstatic to be hired at Tangentia as an RPA Developer — a technology that I was unfamiliar with it at the time. Working with a firm that branded itself “Agile Digital Transformation Company” piqued my interest.

Internship at Tangentia

Prior to joining Tangentia, I had the opportunity to work as a project intern with the RPA team, where I gained first-hand knowledge of RPA technology. My previous experience in RPA has given me confidence to work on the project Tangentia has assigned me.

As the project progressed, I was gaining more insights and knowledge about RPA technology. I’m impressed and fascinated with the benefits of RPA and how amazingly it automates the repetitive operations performed by humans. The identical operations get completed with extreme precision and in a fraction of the time by an RPA Bot.

During my internship, I gained a grasp of the project’s many phases. I learned about both the managerial and developmental elements of the project. Despite the fact that I was an intern, I was given early customer contact where I interacted with clients to obtain a better grasp of their needs.

Onboarding

I joined Tangentia in August 2021. Soon after, I began my training with Automation Anywhere, Tangentia’s RPA partner. During the session, I learned about many strategies for creating RPA Bots, automating procedures, and managing workflows in an enterprise. I got the opportunity to explore UiPath and Automation Anywhere RPA platforms.

My mentors and fellow developers helped and guided me through the process, as I got myself certified with the “Automation Anywhere Masters RPA Professional”.
The working environment at Tangentia is very tranquil and employees are easily approachable. Interacting with the people here has given me a sense of commitment, passion, and dedication towards what they do.

We succeed as a team at Tangentia. We share our knowledge, assist one another, innovate, and improve. The Tangentia Automation team assists organisations in automating their repetitive manual tasks, saving time, money, and other vital resources that will benefit the firm in the long run.

How do I see the future of RPA technology?

RPA has expanded at an exponential rate in recent years and is currently an increasing field in the industry. RPA is becoming more popular, and people are
devising new methods to use it because it promises to automate repetitive, manual processes with software robots.

How do I see the future of RPA professionals?

The future of Robotic Process Automation looks more promising than ever before. Today, every industry wants to be digitally transformed and readily deploy RPA. RPA service adoption has been showing tremendous growth so the demand of RPA developers and experts. There is no doubt in denying the fact that a major share of employment opportunities in the world will be created in the field of RPA.

Tangentia is creating hundreds of jobs in the RPA space. If you want to start your career in RPA or looking for new opportunities then Tangentia is a great place to be. Send your resume at careers@tangentia.com or apply directly to the suitable opening.

Get Started on Your RPA Journey Today

Book a discovery call with a member of Tangentia’s automation team today to find out more about what RPA can do for you.

Expanding Robotic Process Automation business in the U.S. – Tangentia America

Expanding Robotic Process Automation business in the U.S. – Tangentia AmericaExpanding Robotic Process Automation business in the U.S. – Tangentia America

Expanding Robotic Process Automation business in the U.S. – Tangentia America

Tangentia, a leading global agile digital transformation company, headquartered in Toronto, Canada and with operations in Goa and Kerala in India, has expanded its footprint in the U.S. Market as part of their rapid growth and global strategy. The expansion which has been brewing for sometime now, will accelerate with the hiring of George Bennett who has joined Tangentia America as VP of Business Development to be based in Phoenix, Arizona.

Through its local presence in Canada, India and now in the USA, Tangentia has been able to provide its customers with a “Global Boutique” delivery model. Tangentia boasts 1000+ customers worldwide which includes 13 Fortune 500 customers in 30+ countries. Tangentia proprietary platforms like Tangentia Gateway and TiA (Tangentia Intelligent Automation) manage transactions worth more than USD 10 Billion worldwide every year, which include processing B2B transactions for India’s largest retailer, the largest appliance manufacturer in the world and the largest beverage alcohol distributor in the world.

Expanding into the U.S. market comes with the promise of creating more job opportunities for aspiring candidates, who want to be a part of the dynamic and fast-evolving automation and artificial intelligence industry. Robotic Process Automation (RPA) is positioned to be over half of Tangentia’s business and is on track to be a 50 million dollar organization with over 500 employees by 2025.

George BennettGeorge Bennett, VP of Business Development at Tangentia says “I am honored to be part of an organization that is rapidly expanding and delivering impactful solutions to its customers that change the way people work. The need and demand for Robotic Process Automation will continue to grow as more organizations of all sizes look to ensure business continuity and streamline their workforce.” George is a graduate of the prestigious West Point Military Academy and has managed more than 300 million dollars in revenue when at FileNet which was bought by IBM. He was also a member of the US WaterPolo Olympic team.

Anna ThomasAnna Thomas who heads Tangentia PMO globally, will be leading the US expansion along with George. Anna is based in Atlanta, Georgia and is an alumni of the prestigious Indian Institute of Management (IIM-Calcutta) and completed her Micromasters in Supply Chain Management from MIT. She has worked at large global companies like Coca Cola, J&J, Amgen, Ryder, Reliance, and many others. Anna on Tangentia's foray into the US, “Customers may be separated geographically but their core business is still the same. Tangentia brings to the table an extensive experience in transforming customer business globally, excellent delivery on Projects and a commitment to partner with the customers in their transformation journey. Our customer success stories cut across industries like Healthcare, Energy, Retail, Finance, Real estate and Telecom. The US market is exciting with boundless opportunities and Tangentia is all geared up to take on this challenge”

“The move to add more people locally in the US is part of our ‘Think Global, Act Local’ strategy and although we already had several customers in the USA and a minor office presence, this is going to be a major strategic push into the USA. With local presence and support coupled with our award-winning global delivery model, we will bring more value to our current and future customers.” Says Vijay Thomas, Tangentia CEO and founder.

Tangentia’s expanding into the U.S. market via Tangentia America will accelerate the mission to automate, innovate and make an impact.

Get Started on Your RPA Journey Today

Book a discovery call with a member of Tangentia’s automation team today to find out more about what RPA can do for you.

RPA Removes Process Burden for Enterprises

RPA Removes Process Burden for EnterprisesRPA Removes Process Burden for Enterprises

RPA Removes Process Burden for Enterprises

The larger an organization is, the more complex their processes. The more complex these processes are, the longer they take to complete and the more prone they are to error. Human workers can spend hours executing processes, such as accounts payable processes or customer onboarding, 70% of which could be automated. This is time they could spend on tasks of higher value.

Enter robotic process automation (RPA), an automation software that uses software bots to perform individual tasks and end-to-end processes, improving productivity while taking the process burden off of human workers. In fact, RPA is so effective that 53% of respondents to a Deloitte RPA Survey said they are already implementing RPA in their organizations.

But what is it about automation that makes such a difference? Why is RPA for enterprise so beneficial? Let’s take a closer look.

Why RPA for Enterprise?

The most obvious benefits of enterprise RPA are that it significantly reduces costs and increases productivity and accuracy. Bots can perform processes in a fraction of the time of a human worker, meaning they can get more done in a shorter amount of time, and without the inevitable error that comes with manually performing these processes.

But when we dig deeper, it is easy to see that there are additional benefits to RPA for enterprise. These include:

  • Ease of development: Bots can be created and programmed with minimal, if any coding. This means you don’t have to be a programming wizard to create the bots you need.
  • Full customization: RPA can be fully customized to meet your unique business needs, ensuring only the processes relevant to your organization are automated.
  • Full scalability: Bots are controlled by a central management server that includes bot management features such as scheduling and queueing. This means it is easy to increase or decrease scale as needed, you can bulk process actions and you can assign actions to bots based on priority.
  • Seamless integration: RPA can be seamlessly integrated with your IT infrastructure and all your apps and systems, whether they are legacy, cloud-based or hybrid.
  • RPA management: You will enjoy features such as a user-friendly interface to monitor bot activities and performance and the ability for humans to intervene when necessary.
  • Heightened security and compliance: RPA allows you to ensure bots have encrypted credentials for access to your systems and that only authorized human workers have access to the RPA system. You will also be able to adhere to all relevant security standards and generate audit trails and reports.
  • Employee satisfaction: Employees who are relieved of manually running processes will be able to focus on tasks that are of higher value and more meaningful to the company. The result is employees who feel like they are contributing to the greater good and who are more engaged because of it.

RPA Use Cases for Enterprise

Customer Communications

RPA can improve customer communications by answering general inquiries that would keep a human worker from deeper engagement with customers. RPA can do this through web-based chat, SMS text messaging and other media. When human workers no longer need to answer every inquiry, they can handle more complex requests and issues from customers and focus on building and strengthening customer relationships.

Human Resources

Human resources is a data-heavy department that deals with employee data, payroll and benefits and accounts payable and receivable. Besides pulling data and form-filling, RPA can do things like track an employee’s sales results or their continuing education record. The RPA system can then respond, perhaps by setting new sales targets for the employee or notifying management of the need for additional training.

Data Management

Data management is a massive undertaking in many industries, such as healthcare and legal. In healthcare, patient information when onboarding new patients and the transfer of patient information between healthcare providers is a massive undertaking. The same can be said for the legal industry, where lawyers often spend many unbillable hours dealing with paperwork and timesheets.

RPA can take care of this data management in a number of ways. Bots can be programmed to pull information from a variety of sources and input information into forms. RPA can also create a centralized repository for all relevant information on a patient or client, making it easy to access by those authorized to do so.

Embrace RPA Now to Remain Competitive

Large enterprises are wise to embrace the RPA revolution now. Remaining competitive in your industry doesn’t just mean keeping up with other enterprises of similar size. It also means being able to compete with startups and small and medium businesses (SMBs) that can more easily adopt and implement RPA, allowing them to reduce costs from day one, grow quickly and scale easily.

Book a discovery call with a member of the Tangentia team today to find out more about what RPA can do for your enterprise.

Get Started on Your RPA Journey Today

Book a discovery call with a member of Tangentia’s automation team today to find out more about what RPA can do for you.

Monthly Tangentia Byte November 2021

  • Tangentia November NewsletterTangentia November Newsletter

    Monthly Tangentia Byte
    November 2021


The big question is ‘Can Intelligent Automation be the answer to the Great Resignation?’
Authored by Vijay Thomas, CEO & Founder Tangentia, and Pria Vijayaratnam, Account Executive, North America – Tangentia, this article provides an insight into how automation can revolutionize your operations with a hybrid workforce and give your business the boost it needs for the future.

Automating Your Inventory
How can retail companies improve their stock management and inventory processes? For most businesses, the answer is automation. Automation resolves all these issues. It is intrinsically efficient and requires complete item information, and eliminates human error.
RPA for SMBs and Startups
RPA is one of the most advanced technologies available to businesses today. It is designed to help businesses automate processes to bring about greater efficiency and productivity at significant cost savings. As such, it might not sound like technology SMBs, or startups would be wise to invest in.

Improve New Hire Retention by 82% with Robotic Process Automation
Download the free ebook “Creating a Better Experience with Intelligent Automation” to learn how Intelligent Automation can help your existing systems to improve the new hire experience, shorten time-to-productivity, and free HR staff from low-value manual tasks. 
Process Invoices Automatically to Drive Efficiency, Reduce Costs and Errors
Download and read this eBook to find out how a leading organization like Hitachi Vantara leverages AI-powered RPA to automatically process over 80,000 invoices, achieve 75% straight-through processing, and 100% reduction in errors.
We’re extremely delighted to announce that team Tangentia has won in multiple categories for the Automation Anywhere Awards for Partners as a part of the Global Awards Program.
Kudos to the team and congratulations to the winners. This recognition is a testament to Tangentia’s belief in Women’s Power, and to the brilliant team dedicated to driving excellence.
Get featured as a case study
We’re so excited that you’ve achieved amazing results with our product/service. We want to showcase the good stuff you’re doing—to show people what you’ve accomplished in your space.
To get featured as a case study, mail us at marketing@tangentia.com or submit the form.
An ISO 9001:2015 and ISO/IEC 27001:2013 Certified Company

The big question is ‘Can Intelligent Automation be the answer to the Great Resignation?’
Authored by Vijay Thomas, CEO & Founder Tangentia, and Pria Vijayaratnam, Account Executive, North America – Tangentia, this article provides an insight into how automation can revolutionize your operations with a hybrid workforce and give your business the boost it needs for the future.

Automating Your Inventory
How can retail companies improve their stock management and inventory processes? For most businesses, the answer is automation. Automation resolves all these issues. It is intrinsically efficient and requires complete item information, and eliminates human error.
RPA for SMBs and Startups
RPA is one of the most advanced technologies available to businesses today. It is designed to help businesses automate processes to bring about greater efficiency and productivity at significant cost savings. As such, it might not sound like technology SMBs, or startups would be wise to invest in.

Improve New Hire Retention by 82% with Robotic Process Automation
Download the free ebook “Creating a Better Experience with Intelligent Automation” to learn how Intelligent Automation can help your existing systems to improve the new hire experience, shorten time-to-productivity, and free HR staff from low-value manual tasks. 
Process Invoices Automatically to Drive Efficiency, Reduce Costs and Errors
Download and read this eBook to find out how a leading organization like Hitachi Vantara leverages AI-powered RPA to automatically process over 80,000 invoices, achieve 75% straight-through processing, and 100% reduction in errors.
We’re extremely delighted to announce that team Tangentia has won in multiple categories for the Automation Anywhere Awards for Partners as a part of the Global Awards Program.
Kudos to the team and congratulations to the winners. This recognition is a testament to Tangentia’s belief in Women’s Power, and to the brilliant team dedicated to driving excellence.
Get featured as a case study
We’re so excited that you’ve achieved amazing results with our product/service. We want to showcase the good stuff you’re doing—to show people what you’ve accomplished in your space.
To get featured as a case study, mail us at marketing@tangentia.com or submit the form.
An ISO 9001:2015 and ISO/IEC 27001:2013 Certified Company

RPA for SMBs and Startups: Automating Processes from the Beginning

RPA for SMBs and StartupsRPA for SMBs and Startups

RPA for SMBs and Startups: Automating Processes from the Beginning

Robotic Process Automation (RPA) is one of the most advanced technologies available to businesses today. It is designed to help businesses automate processes to bring about greater efficiency and productivity at significant cost savings. As such, it might not sound like technology small/medium businesses (SMBs), or startups, would be wise to invest in. As it turns out, this couldn’t be further from the truth.

However, before we get into why RPA is beneficial to SMBs and startups, it is important to have an understanding of what RPA can do.

What is RPA?

RPA is a type of software that uses bots to perform repetitive tasks and processes. These are tasks and processes that take a significant amount of time and are tedious for human workers to complete. They are also prone to error when performed by humans.

Automating these types of tasks ensures they are done in mere seconds or minutes, instead of hours, and they are completed with a high degree of accuracy. Examples of tasks and processes that can be automated include:

When it comes to SMBs and startups, these processes don’t necessarily put a great strain on the human workers of the company. However, RPA is still extremely beneficial when implemented at this early stage in a company’s evolution.

Why RPA for SMBs and startups?

RPA has the ability to empower SMBs and startups right from their earliest days. This is an ideal situation, primarily because it is far easier to implement RPA in a smaller business than in a larger enterprise. There are several reasons for this, including the fact that SMBs and startups:

  • Are less likely to have legacy systems and are most likely already operating on the cloud
  • Will have fewer employees that need to adjust to or may resist automation
  • Will have employees that have greater familiarity with multiple business processes more so than their counterparts in larger organizations
  • Will have fewer departments, making it easier to manage operations and automate processes across the company

In addition to the ease with which RPA can be implemented in a SMB or startup, there are several impressive benefits these smaller companies can enjoy.

How RPA benefits SMBs and startups

Though they are smaller and often less complex than large enterprises, SMBs and startups can benefit greatly from the implementation of RPA. The benefits reach across the organization and include the following:

Happier employees

In smaller companies, employees have a particularly great opportunity to get in on the ground floor as it were and really contribute to the innovation and creativity that will drive company growth. But they can only do this if they are free from the tedious tasks that can easily be automated. When employees can contribute work of value, they are happier and more invested.

Happier customers

Automated customer communications ensure that customers can have their queries answered quickly, at any time of day, and through the channel of their choice. This frees up employees so they can respond to the most pressing customer issues, those that can’t be managed via automation. This results in improved customer relations.

Happier vendors

With automated invoice management, you can rest assured that your vendor invoices will be paid on time, every time—they may even be paid early. This will allow you to avoid late payment fees, but more importantly, it will ensure your vendors are happy to continue doing business with you.

Easier management

Invoice management is just the tip of the iceberg. RPA makes it possible to automate the management of partners, purchase orders, IT and onsite facilities, streamlining processes and improving productivity and efficiency across your organization.

Easy scalability

When you have a startup or SMB, you want to see it grow and flourish. RPA can easily scale to meet the growing demands of your business, without you having to radically increase your costs to keep up. It can also help you respond to real-time fluctuations within your industry, keeping stride with the unpredictable.

Reduced operational costs

RPA minimizes the need for hiring additional employees to perform repetitive tasks. Fewer employees mean reduced operational costs, which is particularly helpful for a business that is just getting off the ground.

Increased competitiveness

This may be the greatest benefit of RPA for SMBs and startups—the ability to compete on a global scale against enterprises in the same industry. Because automation lowers operational costs and increases efficiency and productivity, it significantly levels the playing field for smaller businesses.

Take Advantage of RPA for Your SMB or Startup

The time to implement RPA is now. This will ensure your automation initiative can grow in step with your company, allowing you to become a driving force within your industry.

Reach out to Tangentia and discover how we can help you develop and implement a customized RPA solution that will suit the needs of your business.

Get Started on Your RPA Journey Today

Book a discovery call with a member of Tangentia’s automation team today to find out more about what RPA can do for you.

Monthly Tangentia Byte October 2021

  • Monthly Tangentia Byte
    October 2021


The Need to Fill RPA Job Positions Is Growing Exponentially
The predominant concern with the implementation of Robotic Process Automation in the workforce is the panic of losing jobs and being replaced by digital workers. Contrary to popular belief – Intelligent Automation has allowed human employees to find meaning within their roles, become more innovative, resulting in the creation of new jobs.

What You Need to Know About Automation Debt
Automation is taking charge of businesses across various industries. More than 90% of Businesses are using Automation at some level. While 90% seems impressive, it doesn’t mean these businesses are using Automation to its fullest potential or have tapped every Automation opportunity. In fact, many businesses are facing automation debt.
Improve New Hire Retention by 82% with RPA
Use Intelligent Automation with your existing systems to improve the new hire experience, shorten time-to-productivity and free HR staff from low-value manual tasks. Download the free eBook “Creating a Better Experience with Intelligent Automation” to learn how RPA can help improve new hire retention and increase productivity.

Tangentia wins CAMSC Technology and Innovation Award 2021
The Tangentia team in Canada is honoured to have won the Technology and Innovation Award in its first year of being a member of the CAMSC. 
Tangentia sponsors Padre Conceicao College of Engineering TECHYON 2021
Tangentia was a part of ‘Techyon 2021’, an event that was organized by the Padre Conceicao College of Engineering, Verna, a leading Engineering Institute in Goa, India.
Is Intelligent Automation the answer to the Great Resignation?
The times we are living in are unprecedented. The COVID-19 pandemic has not only changed how we work; it has changed how we view work. In the U.S., close to 4.3 million people voluntarily quit their jobs in August 2021. The reasons for this are many, including low wages, lack of career growth, boredom, and even pandemic fatigue. However, the result is that many companies are being left with staff shortages that threaten their business operations.
Automation Anywhere Recognizes Tangentia as a Verified Services Partner
Global digital transformation company Tangentia has been awarded the recognition and accreditation from Automation Anywhere as a Verified Services Partner.
Customer Spotlight
Tangentia is a proud RPA partner of Lifemark Health Group!
Lifemark Health Group is CARF International-accredited healthcare service provider. They believe in delivering the highest quality of client service care. Download the case study to know how Tangentia helped Lifemark to reach a new level of efficiency by integrating RPA into their everyday task.
An ISO 9001:2015 and ISO/IEC 27001:2013 Certified Company

The Need to Fill RPA Job Positions Is Growing Exponentially
The predominant concern with the implementation of Robotic Process Automation in the workforce is the panic of losing jobs and being replaced by digital workers. Contrary to popular belief – Intelligent Automation has allowed human employees to find meaning within their roles, become more innovative, resulting in the creation of new jobs.

What You Need to Know About Automation Debt
Automation is taking charge of businesses across various industries. More than 90% of Businesses are using Automation at some level. While 90% seems impressive, it doesn’t mean these businesses are using Automation to its fullest potential or have tapped every Automation opportunity. In fact, many businesses are facing automation debt.
Improve New Hire Retention by 82% with RPA
Use Intelligent Automation with your existing systems to improve the new hire experience, shorten time-to-productivity and free HR staff from low-value manual tasks. Download the free eBook “Creating a Better Experience with Intelligent Automation” to learn how RPA can help improve new hire retention and increase productivity.

Tangentia wins CAMSC Technology and Innovation Award 2021
The Tangentia team in Canada is honoured to have won the Technology and Innovation Award in its first year of being a member of the CAMSC. 
Tangentia sponsors Padre Conceicao College of Engineering TECHYON 2021
Tangentia was a part of ‘Techyon 2021’, an event that was organized by the Padre Conceicao College of Engineering, Verna, a leading Engineering Institute in Goa, India.
Is Intelligent Automation the answer to the Great Resignation?
The times we are living in are unprecedented. The COVID-19 pandemic has not only changed how we work; it has changed how we view work. In the U.S., close to 4.3 million people voluntarily quit their jobs in August 2021. The reasons for this are many, including low wages, lack of career growth, boredom, and even pandemic fatigue. However, the result is that many companies are being left with staff shortages that threaten their business operations.
Automation Anywhere Recognizes Tangentia as a Verified Services Partner
Global digital transformation company Tangentia has been awarded the recognition and accreditation from Automation Anywhere as a Verified Services Partner.
Customer Spotlight
Tangentia is a proud RPA partner of Lifemark Health Group!
Lifemark Health Group is CARF International-accredited healthcare service provider. They believe in delivering the highest quality of client service care. Download the case study to know how Tangentia helped Lifemark to reach a new level of efficiency by integrating RPA into their everyday task.
An ISO 9001:2015 and ISO/IEC 27001:2013 Certified Company

Is Intelligent Automation the answer to the Great Resignation?

tangentia verified services partnertangentia verified services partner

Is Intelligent Automation the answer to the Great Resignation?

Author: Pria Vijayaratnam and Vijay Thomas

The times we are living in are unprecedented. The COVID-19 pandemic has not only changed how we work; it has changed how we view work. In the U.S., close to 4.3 million people voluntarily quit their jobs in August 2021. The reasons for this are many, including low wages, lack of career growth, boredom, and even pandemic fatigue. However, the result is that many companies are being left with staff shortages that threaten their business operations.

Executives are in a place where they have to brainstorm how they can keep their company functioning with fewer staff members. They bounce ideas back and forth—maybe they need to fix their recruitment strategy, invest more time and money into employee retention or completely change their business plan.

But there is a better solution, one that improves operations and costs less. It’s Automation. But before we get into what automation is and what it can do for you, let’s take a quick look at what losing human staff members means for a company.

What is the impact on a business when an employee resigns?

At first glance, it is clear that when a person resigns from a company, the tasks they once performed are left undone, unless there is someone to come in and take over. However, when a company loses their workforce, they lose more than just a body. They also lose the following:

  • Leaders with industry knowledge, insights, and connections
  • Innovators and thinkers who contribute great value to the company
  • The institutional knowledge about services, products, and customers that goes with them

Is Automation the answer?

Automation—Robotic Process Automation to be precise—is the answer for many companies that are experiencing staff shortages. Software bots, or simply bots, can step in and handle repetitive tasks that are time-consuming and prone to human error.

These bots don’t need to sleep, a salary, or breaks and they won’t get sick or resign. What they will do is pick up the slack and leave your existing human workforce to focus on tasks that offer a higher value to the company and that are more meaningful to them. These bots can be programmed with all the institutional knowledge an employee would have, so nothing is lost.

Where can automation be used?

Robotic Process Automation is being adopted in many different departments across a number of industries. For example, it can be utilized in your Finance, HR and IT departments, and intelligent automation is revolutionizing processes in industries such as retail, automotive, finance and banking, oil and gas, and manufacturing. Examples of tasks intelligent automation can handle in a variety of industries include:

  • Onboarding and offboarding new employees, customers, or suppliers
  • Answering general customer queries and FAQs
  • Sending appointment reminders
  • Processing invoices for accounts payable
  • Checking through transactions and databases to confirm identity and detect fraud
  • Generating reports

Yes, we still need people

The goal here is not to replace human workers. The need for people will never go away. But how we leverage those workers is changing. People have so much more to give the companies they work for other than simply entering data and answering general inquiries.

Not only that but employees want intellectually stimulating work that challenges them and that truly contributes to the success of the organization for which they work. Intelligent automation can free them up for retraining and to focus on higher-value tasks, such as engaging with and building relationships with clients.

Think about how valuable this can be for your organization. Imagine a workforce that is trained, reliable, and able to complete tasks in a matter of seconds. Think of making better use of your human workforce to bring more value to your company. With intelligent automation, this can be your future—and you can begin that future now.

Combat the great employee resignation or the great exit as some people call it with Automation today. Connect with one of our team members at Tangentia and discover how we can create a customized automated solution to revolutionize your company processes and hiring needs.

Get Started on Your RPA Journey Today

Book a discovery call with a member of Tangentia’s automation team today to find out more about what RPA can do for you.