- Written by Tangentia Media
- Published: 11 Jul 2016
One of the biggest issues facing the growth of ecommerce among CPG companies as well as mid-sized Retailers globally are the costs of running an ecommerce store on a daily basis. Tangentia stepped in here with 360° eCommerce - our single window solution for companies wanting to run an efficient and effective ecommerce solution.
What is Tangentia 360° eCommerce?
Consulting and Outsourcing solutions that involve the following:
1) Ecommerce Vision – we work with your marketing and strategic teams to come up with the Ecommerce vision for the company.
2) Ecommerce Strategy – we work with the marketing, finance and operation teams to come up with the Ecommerce strategy.
a. Who will we sell to?
b. How will we target the audience?
c. How will be ship the product and manage returns?
3) Ecommerce Platform – selection of ecommerce platform – SaaS, Inhouse, Hybrid and selection of vendor.
4) Ecommerce Infrastructure – putting together the technology platform.
a. Customization and Configuration of ecommerce platform
b. Technical hosting – cloud, Internal etc.
c. Integration to ERP and Shipping applications
5) Digital Marketing- putting together Digital Marketing.
a. SEO/ SEM setup
b. Digital Marketing Analytics setup
c. Creative and Content Creation
6) Store Management
a. 24/7 Chat and Call support for end customers
b. 24/7 Application Management and performance monitoring
c. 4PL support with oversight of 3PLs, Warehouse operations and shipping/ courier companies
Why use Tangentia 360° eCommerce?
- Cost Effective solution to running an eCommerce Operation
- Lower Fixed Costs
- Variable Cost Model – well suited to through and peaks in volume
- Best of Breed Consultants and specialised Ecommerce support
Interested in 360° eCommerce? Contact Us